# Shelly Pro 4PM only switches one channel after update

**URL:** <https://community.homey.app/t/shelly-pro-4pm-only-switches-one-channel-after-update/89691>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [September 18, 2023, 5:03pm UTC](https://community.homey.app/t/shelly-pro-4pm-only-switches-one-channel-after-update/89691 "2023-09-18T17:03:50Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Arjan\_van\_der\_Meer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arjan_van_der_meer/32/56463_2.png) [@Arjan\_van\_der\_Meer](https://community.homey.app/u/Arjan_van_der_Meer)\
**Post date:** [September 18, 2023, 5:03pm UTC](https://community.homey.app/t/shelly-pro-4pm-only-switches-one-channel-after-update/89691/1 "2023-09-18T17:03:50Z")

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Since version 3.21.4 my Shelly pro 4 PM devices will only switch the first channel when used in Homey. In the native Shelly app everything still works fine. When I switch a channel in the Shelly app, Homey does show how much power is used by the channel. Both my Shelly devices have the same issue.

I’ve tried restarting the Shelly app, restarting my Homey Pro, turning the power on and off and shuffeling the devices connected to the Shelly device. I also tried updating the Shelly Pro’s firmware. All without any luck.

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**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\
**Post date:** [September 18, 2023, 5:23pm UTC](https://community.homey.app/t/shelly-pro-4pm-only-switches-one-channel-after-update/89691/2 "2023-09-18T17:23:37Z")

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Please use the support topic next time: [[APP][Pro&Cloud] Shelly](https://community.homey.app/t/app-pro-cloud-shelly/765)

Nothing changed in this functionality in the latest release so it’s probably something else triggered after the update. Do you have a static IP assigned to your Pro 4PM? Did you check the device settings under channels 2-4 to make sure it reflects the correct IP address of the Pro 4PM?

And if that is all correct, could you send me a diagnostic report.

A last resort is to re-pair the device and see if that fixes the issue.

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**Author:** ![Arjan\_van\_der\_Meer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arjan_van_der_meer/32/56463_2.png) [@Arjan\_van\_der\_Meer](https://community.homey.app/u/Arjan_van_der_Meer)\
**Post date:** [September 18, 2023, 7:44pm UTC](https://community.homey.app/t/shelly-pro-4pm-only-switches-one-channel-after-update/89691/3 "2023-09-18T19:44:19Z")

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Thank you for your reply. The solution you lead me to was as simple as it was brilliant. Somehow the IP-address of the Shelly Pro changed this morning. The first channel of the Shelly device in Homey followed that IP-address but the other channels didn’t.

I changed the addresses of the other channels to the new IP-address of the first channel and now everything works just fine.

The fact that the new version of the Shelly app was installed this morning might have nothing to do with the problem.

Thank you for the quick solution!

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**Author:** ![Bart\_Fokkens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bart_fokkens/32/80576_2.png) [@Bart\_Fokkens](https://community.homey.app/u/Bart_Fokkens)\
**Post date:** [July 3, 2025, 3:18pm UTC](https://community.homey.app/t/shelly-pro-4pm-only-switches-one-channel-after-update/89691/4 "2025-07-03T15:18:45Z")

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Same problem here, and solved. Thanks!

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**Author:** ![Miles\_Rousseau](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/miles_rousseau/32/17475_2.png) [@Miles\_Rousseau](https://community.homey.app/u/Miles_Rousseau)\
**Post date:** [October 12, 2025, 11:31am UTC](https://community.homey.app/t/shelly-pro-4pm-only-switches-one-channel-after-update/89691/5 "2025-10-12T11:31:39Z")

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Hello,

I’m interested in installing the Shelly Pro 4PM in my network.  
However, when I try to add the device in Homey, it doesn’t appear — I can only see a Shelly Pro 3, but nothing for the 4PM version.

Could someone explain how to add or integrate the Shelly Pro 4PM with Homey?  
It also seems to be a bit more technical than the other Shelly devices, based on what I’ve read in previous posts.

Thanks in advance for your help!

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**Author:** ![MichalLam](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michallam/32/79656_2.png) [@MichalLam](https://community.homey.app/u/MichalLam)\
**Post date:** [August 12, 2026, 1:02pm UTC](https://community.homey.app/t/shelly-pro-4pm-only-switches-one-channel-after-update/89691/6 "2026-08-12T13:02:13Z")

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Have you managed to connect Pro 4PM to Homey?

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**Author:** ![Giovanni4312](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/giovanni4312/32/155115_2.png) [@Giovanni4312](https://community.homey.app/u/Giovanni4312)\
**Post date:** [October 12, 2026, 6:03pm UTC](https://community.homey.app/t/shelly-pro-4pm-only-switches-one-channel-after-update/89691/7 "2026-10-12T18:03:39Z")

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We are waiting for the developer to update the app to support one of the devices most commonly used by those with large home systems.

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**Author:** ![4x12Tum](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/4x12tum/32/113977_2.png) [@4x12Tum](https://community.homey.app/u/4x12Tum)\
**Post date:** [October 31, 2026, 1:36pm UTC](https://community.homey.app/t/shelly-pro-4pm-only-switches-one-channel-after-update/89691/8 "2026-10-31T13:36:55Z")

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Let’s hope for support for these devices very soon!

Shelly Pro Dimmer 2PM - WiFi & LAN

Shelly Pro 4PM – WiFi and LAN
