# Shelly h&t not update

**URL:** <https://community.homey.app/t/shelly-h-t-not-update/64504>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [June 8, 2022, 5:53pm UTC](https://community.homey.app/t/shelly-h-t-not-update/64504 "2022-06-08T17:53:20Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![Gilberto\_Pertile](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gilberto_pertile/32/48498_2.png) [@Gilberto\_Pertile](https://community.homey.app/u/Gilberto_Pertile)\
**Post date:** [June 8, 2022, 5:53pm UTC](https://community.homey.app/t/shelly-h-t-not-update/64504/1 "2022-06-08T17:53:20Z")

</div>

Hi, I have some Shelly q & t whose data is not updated in my homey pro. In shelly portal cloud the devices are functioning correctly and the data is updated. If I delete the devices in homey and add them again, the data is detected correctly but then they are no longer updated.  
Could you help me?  
Thank you very much  
Gilberto

---

<div class="post-metadata">

**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [June 8, 2022, 6:17pm UTC](https://community.homey.app/t/shelly-h-t-not-update/64504/2 "2022-06-08T18:17:49Z")

</div>

> [@Gilberto\_Pertile](#):
>
> Shelly q & t

As far as I see there is no model Q&T supported in the App,  
Have you searched or asked in the App Topic?

> [@\[APP\]\[Pro&Cloud\] Shelly](https://community.homey.app/t/app-pro-cloud-shelly/765):
>
> [image] Control Shelly devices with Homey Description: This Homey app allows you to control a wide variety of Shelly devices. App Store Page: [Shelly App for Homey | Homey](https://homey.app/a/cloud.shelly) (changelog is at the bottom) Supported devices: All Shelly WiFI, Wave and Bluetooth devices are supported. See the app store description or [this page](https://github.com/jghaanstra/cloud.shelly/blob/master/README.txt) for the full list. Knowledge base: View the Shelly devices knowledge base [here](https://kb.shelly.cloud/knowledge-base/devices). API documentation: If you want to know more about integration, check out the documentation [here](https://shelly-api-docs.shelly.cloud/). …

---

<div class="post-metadata">

**Author:** ![Gilberto\_Pertile](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gilberto_pertile/32/48498_2.png) [@Gilberto\_Pertile](https://community.homey.app/u/Gilberto_Pertile)\
**Post date:** [June 9, 2022, 10:23am UTC](https://community.homey.app/t/shelly-h-t-not-update/64504/3 "2022-06-09T10:23:52Z")

</div>

Sorry,  
The devices are h&t (humidity and temperature sensor)

Gilberto Pertile from mobile.

---

<div class="post-metadata">

**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\
**Post date:** [June 9, 2022, 4:46pm UTC](https://community.homey.app/t/shelly-h-t-not-update/64504/5 "2022-06-09T16:46:10Z")

</div>

> [@Dijker](#):
>
> Have you searched or asked in the App Topic?

Better yet, have you followed the troubleshooting guide from the already linked support topic?!?

---

<div class="post-metadata">

**Author:** ![Till](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/till/32/33841_2.png) [@Till](https://community.homey.app/u/Till)\
**Post date:** [June 9, 2022, 8:15pm UTC](https://community.homey.app/t/shelly-h-t-not-update/64504/6 "2022-06-09T20:15:21Z")

</div>

Hello Gilberto…we also use the H&T… updates really slowly…just checked…my device was updated 6 hours ago… also was a bit astonished but somewhere I read it doens´t update so often for saving battery…

---

<div class="post-metadata">

**Author:** ![OH2TH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oh2th/32/111414_2.png) [@OH2TH](https://community.homey.app/u/OH2TH)\
**Post date:** [June 13, 2025, 2:43pm UTC](https://community.homey.app/t/shelly-h-t-not-update/64504/7 "2025-06-13T14:43:54Z")

</div>

Closed on June 13, 2025, 2:43pm UTC


