# Shelly device not found in Homey

**URL:** <https://community.homey.app/t/shelly-device-not-found-in-homey/93459>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [November 2, 2023, 8:10am UTC](https://community.homey.app/t/shelly-device-not-found-in-homey/93459 "2023-11-02T08:10:51Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Thomas\_Jacobsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thomas_jacobsen/32/72129_2.png) [@Thomas\_Jacobsen](https://community.homey.app/u/Thomas_Jacobsen)\
**Post date:** [November 2, 2023, 8:10am UTC](https://community.homey.app/t/shelly-device-not-found-in-homey/93459/1 "2023-11-02T08:10:51Z")

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Hello all wise heads.

I have run into a problem that I cannot solve myself, and am hoping that there is someone here in the forum who has some knowledge that I can perhaps work on?

My problem is that I can’t get any Shelly devices into Homey. No matter what I do, Homey finds no available devices.

So far I have tried with the following devices:  
Shelly Plus 1 mini  
Shelly Dimmer 2  
DShelly Plus 1 (old type)

I have discussed this with Shelly Support who deny any issues on their end and refer to Homey Support. Homey Support has not yet responded and I sent inquiry 15 days ago.

All Shelly devices fit nicely into Shelly’s own app, and the functionality here is fine and problem-free.

When I try to add Shelly devices to Homey, I just get a response saying that there are no devices to be found.

Does anyone have any suggestions for some troubleshooting that I can try. To find where the error might be.

Could it be my settings in Shellyapp?

I run WIFI in my home, only 2.4 mhz, and it is a mesh system with 3 bases, which covers my home very well.

I’m not exactly a beginner in using Homey, so I’m somewhat confused that I can’t get the devices through to Homey smoothly.

I thank you for your help in advance.

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**Author:** ![Henrik\_Johnsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henrik_johnsson/32/13707_2.png) [@Henrik\_Johnsson](https://community.homey.app/u/Henrik_Johnsson)\
**Post date:** [November 2, 2023, 8:20am UTC](https://community.homey.app/t/shelly-device-not-found-in-homey/93459/2 "2023-11-02T08:20:51Z")

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This question would “fit nicely” in the [dedicated thread for the Shelly app.](https://community.homey.app/t/app-pro-cloud-shelly/765/4444)  
Please make sure you have followed the troubleshooting guidelines in the first post of that thread.

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**Author:** ![Staffan\_Vestberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/staffan_vestberg/32/79673_2.png) [@Staffan\_Vestberg](https://community.homey.app/u/Staffan_Vestberg)\
**Post date:** [December 6, 2024, 7:13pm UTC](https://community.homey.app/t/shelly-device-not-found-in-homey/93459/3 "2024-12-06T19:13:29Z")

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Hi  
Did you ever get to work?  
I’m struggling to get it connected to Homey to.  
done all the trixs suggested without success, next thing is to return it.

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**Author:** ![OH2TH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oh2th/32/111414_2.png) [@OH2TH](https://community.homey.app/u/OH2TH)\
**Post date:** [January 4, 2025, 5:35pm UTC](https://community.homey.app/t/shelly-device-not-found-in-homey/93459/4 "2025-01-04T17:35:51Z")

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Closed on January 4, 2025, 5:35pm UTC


