# Shelly button only working when USB attached

**URL:** <https://community.homey.app/t/shelly-button-only-working-when-usb-attached/111033>\
**Category:** Questions & Help\
**Created:** [June 4, 2024, 4:18pm UTC](https://community.homey.app/t/shelly-button-only-working-when-usb-attached/111033 "2024-06-04T16:18:23Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![ZeroSugar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zerosugar/32/34211_2.png) [@ZeroSugar](https://community.homey.app/u/ZeroSugar)\
**Post date:** [June 4, 2024, 4:18pm UTC](https://community.homey.app/t/shelly-button-only-working-when-usb-attached/111033/1 "2024-06-04T16:18:23Z")

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Just setup a shelly button in Homey…but it only works when the USB cable is attached. When i look at the shelly app, one can see that eg a single push (when usb is not attached) has been logged, so the button is definitely working…something must be wrong in Homey.  
Any ideas?

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [June 4, 2024, 11:13pm UTC](https://community.homey.app/t/shelly-button-only-working-when-usb-attached/111033/2 "2024-06-04T23:13:44Z")

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Did you [read the fine manual, FAQ and troubleshoot section](https://community.homey.app/t/app-pro-cloud-shelly/765)?

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<div class="post-metadata">

**Author:** ![ZeroSugar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zerosugar/32/34211_2.png) [@ZeroSugar](https://community.homey.app/u/ZeroSugar)\
**Post date:** [June 5, 2024, 12:07pm UTC](https://community.homey.app/t/shelly-button-only-working-when-usb-attached/111033/3 "2024-06-05T12:07:19Z")

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Yes i did meanwhile. I tried to configure the Outbound websocket, but I’m unable to reach the device through it’s ip address. In the shelly app it’s also not configurable.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [June 5, 2024, 12:50pm UTC](https://community.homey.app/t/shelly-button-only-working-when-usb-attached/111033/4 "2024-06-05T12:50:49Z")

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It’s best practice to post your questions in that Shelly app topic, to easier reach other Shelly users and the app developer.

Finding App topics / search use

> [@Welcome to the forum!](https://community.homey.app/t/welcome-to-the-forum/31/1):
>
> If you have questions about a community app or want to report a bug, please use the appropriate topic, the developer platform (e.g. GitHub, Bitbucket) or contact the app developer. Links can be found in the App Store, otherwise please search for an appropriate topic in the forum.