# Shelly - Action event stopped working

**URL:** <https://community.homey.app/t/shelly-action-event-stopped-working/67980>\
**Category:** Devices\
**Tags:** homey-pro\
**Created:** [August 27, 2022, 8:14am UTC](https://community.homey.app/t/shelly-action-event-stopped-working/67980 "2022-08-27T08:14:19Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Lennart\_Jacobsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lennart_jacobsen/32/31839_2.png) [@Lennart\_Jacobsen](https://community.homey.app/u/Lennart_Jacobsen)\
**Post date:** [August 27, 2022, 8:14am UTC](https://community.homey.app/t/shelly-action-event-stopped-working/67980/1 "2022-08-27T08:14:19Z")

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I’m using a Homey Pro and around 75 devices from Shelly. A few days back my buttons stopped working. They are connected and can be accessed in Homey but I can’t get any reaction in Homey when using them. I further noticed that creating a new flow using the Shelly App and the “Action event” the list of devices to choose from is empty. Needless to say I have restarted the Shelly App, Homey, my entire house…

Anyone having an idea what the issue might be?

THANKS!

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**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\
**Post date:** [August 27, 2022, 12:52pm UTC](https://community.homey.app/t/shelly-action-event-stopped-working/67980/2 "2022-08-27T12:52:11Z")

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Maybe you can ask is in the Shelly group.  
[https://community.homey.app/t/app-pro-cloud-shelly/765/3082](https://community.homey.app/t/app-pro-cloud-shelly/765/3082)

Did you only do a restart of Homey or also a PTP. (Pull The Plug)  
Turn Homey of for about 11 minutes and then put the powerplug back in.

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<div class="post-metadata">

**Author:** ![Lennart\_Jacobsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lennart_jacobsen/32/31839_2.png) [@Lennart\_Jacobsen](https://community.homey.app/u/Lennart_Jacobsen)\
**Post date:** [August 27, 2022, 2:00pm UTC](https://community.homey.app/t/shelly-action-event-stopped-working/67980/3 "2022-08-27T14:00:34Z")

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Thanks Mike. I tested a 15min PTP. The problem remains. Opening a new flow and choosing Shelly action event, then the list of devices is empty.

I really don’t understand what the error is.
