# Setup Tuya Cloud (blank screen) **URL:** \ **Category:** Apps\ **Tags:** app, homey-pro\ **Created:** [June 26, 2023, 2:15pm UTC](https://community.homey.app/t/setup-tuya-cloud-blank-screen/83252 "2023-06-26T14:15:15Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Yvo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yvo/32/79585_2.png) [@Yvo](https://community.homey.app/u/Yvo)\ **Post date:** [June 26, 2023, 2:15pm UTC](https://community.homey.app/t/setup-tuya-cloud-blank-screen/83252/1 "2023-06-26T14:15:15Z")
Hi! Just installed Tuya Cloud on my Pro. Everything is setup to connect with API to Tuya Cloud. But when trying to configure the Tuya Cloud App in Homey, only a blank screen appears (not any field to fill out). Anyone can maybe help me out with this? Thx! 😀 ![Schermafbeelding 2023-06-26 161623](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/9/d90bfbaa9c72a48cd8fa6bc23216d8d3cb5fd940.png) ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [June 26, 2023, 2:46pm UTC](https://community.homey.app/t/setup-tuya-cloud-blank-screen/83252/2 "2023-06-26T14:46:07Z")
> [@\[HOWTO\] Find app support topics or support links](https://community.homey.app/t/howto-find-app-support-topic-or-support-links/68698): > > (NL versie vind je [hier](https://community.homey.app/t/howto-uitleg-hoe-vind-je-het-juiste-app-topic-of-de-juiste-support-links/68702) ) Dear Homey and forum user, Try to ask your question, or post your message, into related topics please: There’s a system with dedicated forum topics for most apps. This way, you will be able to get support the quickest way, and to get directly in touch with fellow app users and the developer(s). If not, there are often alternative support links present, like email or github issue tracker. How to: 1.Goto the app store → [https://homey.app](https://homey.app) 2.Search for the app You seem to add a device instead of configuring the app… Hint: Install TC from the [app store](https://homey.app/en-us/app/com.tuya.cloud/Tuya-cloud/) When finished, go to Settings Tuya Cloud app Configure app ![Screenshot from 2023-06-26 16-44-27](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/7/77d7971096138d0bdcb8b3968387e2476649a41f.png) ---
**Author:** ![Yvo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yvo/32/79585_2.png) [@Yvo](https://community.homey.app/u/Yvo)\ **Post date:** [June 26, 2023, 4:35pm UTC](https://community.homey.app/t/setup-tuya-cloud-blank-screen/83252/3 "2023-06-26T16:35:08Z")
Thx @Peter_Kawa After a Reboot of the Homey, the ‘Configure’ link is now visible. All setup fine to Tuya Cloud. Except 1 odd thing; I can connect to the Smartlife App, but not Tuya the Tuya App. Both are linked in Tuya Cloud. Whe selecting the Tuya Cloud from the dropdown in the Tuya Confi screen of the Homey and click '‘Save’ I get a ‘Error: Error: Code: 1106; msg: permission deny’ respons. Smartlife does safe well. Any suggestions how to get Tuya connected? (becasue all my devices are known in the Tuya App). ---
**Author:** ![Yvo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yvo/32/79585_2.png) [@Yvo](https://community.homey.app/u/Yvo)\ **Post date:** [June 26, 2023, 7:33pm UTC](https://community.homey.app/t/setup-tuya-cloud-blank-screen/83252/4 "2023-06-26T19:33:01Z")
Moved all devices from Tuya App to Smart Life App. No errors anymore. Would like to add pool heatpump as new device in Homey. It is not visible unde Airconditiong or Heating category when adding via the Tuya Cloud App. Any suggestion how to get the pool heater visible would be much appreciated! 🙂 ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [June 26, 2023, 9:35pm UTC](https://community.homey.app/t/setup-tuya-cloud-blank-screen/83252/5 "2023-06-26T21:35:09Z")
Nice to hear. When you found the Tuya Cloud app forum topic, like I tried to point you > [@\[HOWTO\] Find app support topics or support links](https://community.homey.app/t/howto-find-app-support-topic-or-support-links/68698): > > (NL versie vind je [hier](https://community.homey.app/t/howto-uitleg-hoe-vind-je-het-juiste-app-topic-of-de-juiste-support-links/68702) ) Dear Homey and forum user, Try to ask your question, or post your message, into related topics please: There’s a system with dedicated forum topics for most apps. This way, you will be able to get support the quickest way, and to get directly in touch with fellow app users and the developer(s). If not, there are often alternative support links present, like email or github issue tracker. How to: 1.Goto the app store → [https://homey.app](https://homey.app) 2.Search for the app Search in post #1 for ‘RAW commands’ With that workaround you can control almost any Tuya cloud device, and almost any TC device can trigger Homey flows 😉