# Sending an invite to an handler/guest whatever does not work **URL:** \ **Category:** Questions & Help\ **Tags:** homey-pro-2023\ **Created:** [August 26, 2023, 6:09pm UTC](https://community.homey.app/t/sending-an-invite-to-an-handler-guest-whatever-does-not-work/88063 "2023-08-26T18:09:18Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![JOHN\_KASPERSEN](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/john_kaspersen/32/88049_2.png) [@JOHN\_KASPERSEN](https://community.homey.app/u/JOHN_KASPERSEN)\ **Post date:** [August 26, 2023, 6:09pm UTC](https://community.homey.app/t/sending-an-invite-to-an-handler-guest-whatever-does-not-work/88063/1 "2023-08-26T18:09:18Z")
Hi, new user of Homey, setup done, some units added, does an invite to my wife, she get the mail with link, install homey app and creates an account, then nothing happens, only the setup page exists, how to do? ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [August 27, 2023, 12:40am UTC](https://community.homey.app/t/sending-an-invite-to-an-handler-guest-whatever-does-not-work/88063/2 "2023-08-27T00:40:49Z")
[https://duckduckgo.com/?q=homey+support](https://duckduckgo.com/?q=homey+support) ---
**Author:** ![JOHN\_KASPERSEN](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/john_kaspersen/32/88049_2.png) [@JOHN\_KASPERSEN](https://community.homey.app/u/JOHN_KASPERSEN)\ **Post date:** [September 7, 2023, 9:13am UTC](https://community.homey.app/t/sending-an-invite-to-an-handler-guest-whatever-does-not-work/88063/3 "2023-09-07T09:13:22Z")
Didn´t really help, but thanks for trying. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [September 7, 2023, 3:36pm UTC](https://community.homey.app/t/sending-an-invite-to-an-handler-guest-whatever-does-not-work/88063/4 "2023-09-07T15:36:46Z")
Well I hoped you’d end up here following the search results 😉: > **[Adding, managing & removing user accounts on Homey](https://support.homey.app/hc/en-us/articles/360012615814-Adding-managing-removing-user-accounts-on-Homey)** > > With Homey, you can create accounts for all your smart home's users. This is great because you don’t have to share your own account or password. It also allows you to manage and control who has acc... Do you have any ad blockers pi-holes and the likes → temporary disable that stuff. Homey and wife on the same network segment? I presume with ‘wife’ you mean ‘wife’s smartphone’… ---
**Author:** ![JOHN\_KASPERSEN](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/john_kaspersen/32/88049_2.png) [@JOHN\_KASPERSEN](https://community.homey.app/u/JOHN_KASPERSEN)\ **Post date:** [September 30, 2023, 5:47pm UTC](https://community.homey.app/t/sending-an-invite-to-an-handler-guest-whatever-does-not-work/88063/5 "2023-09-30T17:47:14Z")
All done according to homey support link you added above and yes my wife smartphone, it is a Xiaomi pro 12, if that has anything to do with it. but it does not work. ---
**Author:** ![JOHNNY\_ASSANTE](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johnny_assante/32/92596_2.png) [@JOHNNY\_ASSANTE](https://community.homey.app/u/JOHNNY_ASSANTE)\ **Post date:** [November 26, 2023, 10:15pm UTC](https://community.homey.app/t/sending-an-invite-to-an-handler-guest-whatever-does-not-work/88063/6 "2023-11-26T22:15:09Z")
I did this: pc and browser I gone to the page [https://my.homey.app](https://my.homey.app) and made access with my wife account. With my android homey app i sent invitation to my wife and open the link on the PC where I was logged with my wife account… And it worked.