# Secuyou Matter Lock getting timeouts
**URL:** https://community.homey.app/t/secuyou-matter-lock-getting-timeouts/135446
**Category:** Questions & Help
**Tags:** matter
**Created:** [April 26, 2025, 6:39am UTC](https://community.homey.app/t/secuyou-matter-lock-getting-timeouts/135446 "2025-04-26T06:39:04Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@kitojan](https://community.homey.app/u/kitojan)
#### Post date: [April 26, 2025, 6:39am UTC](https://community.homey.app/t/secuyou-matter-lock-getting-timeouts/135446/1 "2025-04-26T06:39:04Z")
Hi,
I have a Secuyou lock integrated as a Matter device in Homey. It has been working flawlessly for almost a year. However, in the past few days, I’ve noticed that I can’t control it anymore. The only error message I receive when trying to lock it is: “Timeout after 10000ms.”
The lock and my Homey Pro 2023 are very close to each other, about 1.5 meters apart.
When I try to re-pair the lock or remove and reinsert the batteries, it works for a few hours before the same error message appears again.
This is a really frustrating issue because it seems like there’s nothing I can do to fix it myself. I’ve also reported this to Athom.
So, my question is: Has anyone else experienced similar problems with the Secuyou Matter lock or any other Matter devices?
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### Author:  [@PerGrue](https://community.homey.app/u/PerGrue)
#### Post date: [September 3, 2025, 5:26pm UTC](https://community.homey.app/t/secuyou-matter-lock-getting-timeouts/135446/2 "2025-09-03T17:26:14Z")
Had the same problem the last few months. Tried to remove and pair the lock but the pairing process stops when the lock is added to the thread network.