# SecuYou control problem homey 2019
**URL:** https://community.homey.app/t/secuyou-control-problem-homey-2019/77626
**Category:** Questions & Help
**Tags:** bluetooth-le-ble, homey-pro
**Created:** [March 13, 2023, 8:48am UTC](https://community.homey.app/t/secuyou-control-problem-homey-2019/77626 "2023-03-13T08:48:29Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@Charly](https://community.homey.app/u/Charly)
#### Post date: [March 13, 2023, 8:48am UTC](https://community.homey.app/t/secuyou-control-problem-homey-2019/77626/1 "2023-03-13T08:48:29Z")
Hi!
I am relatively new to homey but have now a couple of sensors, locks. Starting to understand the whole concept more or less. Just bought 4 pcs of SecuYou smart locks and have problem to get them to work with homey. No issue while adding them…I think…since you do not get a confirmation and you do not need to put lock in pairing mode. I can find my lock, renamed, in homey. Sometimes the lock respond to homey commands sometimes not. Homey gives push notifications as a test flow but nothing happens to lock. Approx 1m or less between lock and homey. Everything including lock and homey is updated to newest firmware. I have read the other threads. Restart, wait. It seems to be very unstable/buggy.
Can please someone help me to resolve this?
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### Author:  [@OH2TH](https://community.homey.app/u/OH2TH)
#### Post date: [March 13, 2023, 11:22am UTC](https://community.homey.app/t/secuyou-control-problem-homey-2019/77626/2 "2023-03-13T11:22:51Z")
Haven’t had any issues with after getting it running about a year ago. Secuyou support was very helpful during that time.
I would suggest to be in contact with them directly.
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### Author:  [@Charly](https://community.homey.app/u/Charly)
#### Post date: [March 13, 2023, 11:36am UTC](https://community.homey.app/t/secuyou-control-problem-homey-2019/77626/3 "2023-03-13T11:36:12Z")
Thank you.
Seems like they are willing to solve issues regarding to previous posts. I hope they will contact me soon to solve my issues.