# Saswell and Scinan Controller app disappears after installation

**URL:** <https://community.homey.app/t/saswell-and-scinan-controller-app-disappears-after-installation/91373>\
**Category:** Questions & Help\
**Tags:** app, homey-pro\
**Created:** [October 9, 2023, 7:22pm UTC](https://community.homey.app/t/saswell-and-scinan-controller-app-disappears-after-installation/91373 "2023-10-09T19:22:16Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Ivar\_Selheim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ivar_selheim/32/59777_2.png) [@Ivar\_Selheim](https://community.homey.app/u/Ivar_Selheim)\
**Post date:** [October 9, 2023, 7:22pm UTC](https://community.homey.app/t/saswell-and-scinan-controller-app-disappears-after-installation/91373/1 "2023-10-09T19:22:16Z")

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Hello,  
I have installed the app [[APP][PRO] Scinan and Saswell Climate Control](https://community.homey.app/t/app-pro-scinan-and-saswell-climate-control/88393), but when I try to add a device the app disappears from the list of installed apps, it shows for only a second and then disappears.

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [October 9, 2023, 7:29pm UTC](https://community.homey.app/t/saswell-and-scinan-controller-app-disappears-after-installation/91373/2 "2023-10-09T19:29:35Z")

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Welcome to the Community,  
as you already found the Topic, Why not ask it in that topic?

Also read [[Tip] Problems with Homey?](https://community.homey.app/t/tip-problems-with-homey/35744) to add additional information to your Post.

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [October 9, 2023, 7:30pm UTC](https://community.homey.app/t/saswell-and-scinan-controller-app-disappears-after-installation/91373/3 "2023-10-09T19:30:18Z")

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A post was merged into an existing topic: [[APP][Pro] Scinan and Saswell Climate Control](https://community.homey.app/t/app-pro-scinan-and-saswell-climate-control/88393)

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [October 9, 2023, 7:30pm UTC](https://community.homey.app/t/saswell-and-scinan-controller-app-disappears-after-installation/91373/4 "2023-10-09T19:30:27Z")

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