# Rounded and flattened charts in Insights

**URL:** <https://community.homey.app/t/rounded-and-flattened-charts-in-insights/147075>\
**Category:** Questions & Help\
**Created:** [December 17, 2025, 9:53am UTC](https://community.homey.app/t/rounded-and-flattened-charts-in-insights/147075 "2025-12-17T09:53:33Z")\
**Posts on this page:** 17\
**Page:** 1

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**Author:** ![digdoug](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/digdoug/32/82680_2.png) [@digdoug](https://community.homey.app/u/digdoug)\
**Post date:** [December 17, 2025, 9:53am UTC](https://community.homey.app/t/rounded-and-flattened-charts-in-insights/147075/1 "2025-12-17T09:53:33Z")

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Hello everyone,

I’m wondering whether there has been a recent change to the way charts are displayed in the “Insights” tab. They look much more rounded and flattened than before.  
It feels like the issue started yesterday.

I have an electricity consumption spike every 30 seconds, and I can no longer see it.  
It’s as if an average over the last minute is being applied.

Do you know anything more about this? I couldn’t find any other thread on the subject.

Thanks!

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**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\
**Post date:** [December 17, 2025, 11:38am UTC](https://community.homey.app/t/rounded-and-flattened-charts-in-insights/147075/2 "2025-12-17T11:38:25Z")

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Yes, Homey Insights averages your data to reduce storage space. If you want to keep all data, you can for instance use [Google Sheets](https://homey.app/a/com.google.sheets)

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**Author:** ![digdoug](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/digdoug/32/82680_2.png) [@digdoug](https://community.homey.app/u/digdoug)\
**Post date:** [December 17, 2025, 12:13pm UTC](https://community.homey.app/t/rounded-and-flattened-charts-in-insights/147075/3 "2025-12-17T12:13:21Z")

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Thank you for your answer and for the tips.

I forgot to mention that 'I’m talking about the “1 hour” view, where I used to see updates every like 20 seconds I guess.

You don’t see any difference on your side ?

I’ll try to find old screenshots to show the difference

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**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\
**Post date:** [December 17, 2025, 12:23pm UTC](https://community.homey.app/t/rounded-and-flattened-charts-in-insights/147075/4 "2025-12-17T12:23:25Z")

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For me it’s also around 20 seconds in the 1 hour view. Which Homey model do you have? I have a Homey Pro 2019.

If you have a Homey Pro 2023, there has recently been an update for it (12.10.0) which might cause it

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<div class="post-metadata">

**Author:** ![digdoug](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/digdoug/32/82680_2.png) [@digdoug](https://community.homey.app/u/digdoug)\
**Post date:** [December 17, 2025, 12:28pm UTC](https://community.homey.app/t/rounded-and-flattened-charts-in-insights/147075/5 "2025-12-17T12:28:08Z")

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Here is an example (sorry it was a photo of my screen…), where you can see I had several changes per minute:

 ![courbes](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/d/bd82475d6b73c9abb58de8b0b612ffda8090e975.jpeg)

And here is the new one, with only one value per minute :

 ![courbes2](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/b/4bff5f4974339c6fefc8a579e6a7eb8dce0f957d.jpeg)

I lost a lot of accuracy.  
I confirm I have a “Homey Pro (Early 2023)”. I checked the [change log](https://homey.app/en-us/wiki/homey-pro-firmware-changelog/) but couldn’t find anything about Insights.

Should I report my issue somewhere else ?

Thank you again

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [December 17, 2025, 5:37pm UTC](https://community.homey.app/t/rounded-and-flattened-charts-in-insights/147075/6 "2025-12-17T17:37:15Z")

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Yeah looks like something’s off; I’d report it to Athom Support: homey.app/support

 ![Screenshot_20251217_183109_Firefox](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/8/c8936d3a4f8105a1a5fe6bcccdd233b52271b04c.jpeg)

The 6h graph looks more detailed 🤷‍♂️

 ![Screenshot_20251217_183427_Firefox](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/2/92af222b19b4928a7e08014a937df5d0b50947b4.jpeg)

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<div class="post-metadata">

**Author:** ![digdoug](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/digdoug/32/82680_2.png) [@digdoug](https://community.homey.app/u/digdoug)\
**Post date:** [December 28, 2025, 5:09pm UTC](https://community.homey.app/t/rounded-and-flattened-charts-in-insights/147075/7 "2025-12-28T17:09:00Z")

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Hello,

thank you for your confirmation, it’s a pitty, I feel I can’t rely anymore on these graphs ☹  
I don’t know if there is a workaround…

I tryed homey.app/support but the form redirects me to … the community forum so I’m quite stuck here

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**Author:** ![4x4\_Pete](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/4x4_pete/32/113286_2.png) [@4x4\_Pete](https://community.homey.app/u/4x4_Pete)\
**Post date:** [December 28, 2025, 5:53pm UTC](https://community.homey.app/t/rounded-and-flattened-charts-in-insights/147075/8 "2025-12-28T17:53:41Z")

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Had filed a bug report a couple of days ago and - from my understanding - it was confirmed as a bug which will be fixed.

So lets hope this is not permanent…

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [December 28, 2025, 9:07pm UTC](https://community.homey.app/t/rounded-and-flattened-charts-in-insights/147075/9 "2025-12-28T21:07:20Z")

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> [@digdoug](#):
>
> I tryed homey.app/support but the form redirects me to … the community forum

Look for the “Other” bullet;  
This reveals a “continue to support” link.

For now, it’s not needed to report to support anylonger, since they confirmed it’s a bug.

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<div class="post-metadata">

**Author:** ![digdoug](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/digdoug/32/82680_2.png) [@digdoug](https://community.homey.app/u/digdoug)\
**Post date:** [December 28, 2025, 9:09pm UTC](https://community.homey.app/t/rounded-and-flattened-charts-in-insights/147075/10 "2025-12-28T21:09:39Z")

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Great thank you for your answers. Any link to follow the bug resolution ?

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<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [December 28, 2025, 9:14pm UTC](https://community.homey.app/t/rounded-and-flattened-charts-in-insights/147075/11 "2025-12-28T21:14:57Z")

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YW!  
[https://homey.app/en-us/wiki/homey-web-app-changelog/](https://homey.app/en-us/wiki/homey-web-app-changelog/)  
or one of the other types

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<div class="post-metadata">

**Author:** ![4x4\_Pete](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/4x4_pete/32/113286_2.png) [@4x4\_Pete](https://community.homey.app/u/4x4_Pete)\
**Post date:** [January 8, 2026, 12:48pm UTC](https://community.homey.app/t/rounded-and-flattened-charts-in-insights/147075/12 "2026-01-08T12:48:32Z")

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Just got confirmation from Athom that they found the bug and will issue a fix with the next release.

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<div class="post-metadata">

**Author:** ![digdoug](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/digdoug/32/82680_2.png) [@digdoug](https://community.homey.app/u/digdoug)\
**Post date:** [January 8, 2026, 1:04pm UTC](https://community.homey.app/t/rounded-and-flattened-charts-in-insights/147075/13 "2026-01-08T13:04:36Z")

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Yes me too, that’s a great news 🙂

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<div class="post-metadata">

**Author:** ![Mosed](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mosed/32/121707_2.png) [@Mosed](https://community.homey.app/u/Mosed)\
**Post date:** [January 17, 2026, 7:58am UTC](https://community.homey.app/t/rounded-and-flattened-charts-in-insights/147075/14 "2026-01-17T07:58:39Z")

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And now they wait month until next big release instead of correcting this disturbing bug immediately? Stupid decision.

The insights are anyway somehow useless due to the averaging (because they do it already for the same day and do not wait at least some weeks). At least for the last hour and max 6 h Insights were helpful. But now….  
Good, that I use anyway Google Sheets to log the mainly interesting insights.

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<div class="post-metadata">

**Author:** ![4x4\_Pete](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/4x4_pete/32/113286_2.png) [@4x4\_Pete](https://community.homey.app/u/4x4_Pete)\
**Post date:** [January 17, 2026, 8:28am UTC](https://community.homey.app/t/rounded-and-flattened-charts-in-insights/147075/15 "2026-01-17T08:28:52Z")

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Exactly right!  
Pls open a support ticket with Homey and file a complaint. - If more people do it, they might change it.

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<div class="post-metadata">

**Author:** ![digdoug](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/digdoug/32/82680_2.png) [@digdoug](https://community.homey.app/u/digdoug)\
**Post date:** [February 3, 2026, 10:34am UTC](https://community.homey.app/t/rounded-and-flattened-charts-in-insights/147075/16 "2026-02-03T10:34:52Z")

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Oh it seems to be fixed 🙂

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<div class="post-metadata">

**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [February 3, 2026, 1:43pm UTC](https://community.homey.app/t/rounded-and-flattened-charts-in-insights/147075/17 "2026-02-03T13:43:30Z")

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![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/0/a0e99e059b083cea305382a693945a733cda18f9.png)
