# Roborock S7 handhake timeout

**URL:** https://community.homey.app/t/roborock-s7-handhake-timeout/99418
**Category:** Apparaten
**Created:** [December 30, 2023, 12:10pm UTC](https://community.homey.app/t/roborock-s7-handhake-timeout/99418 "2023-12-30T12:10:10Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![Koos\_Hendriks](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/koos_hendriks/32/29781_2.png) [@Koos\_Hendriks](https://community.homey.app/u/Koos_Hendriks)
#### Post date: [December 30, 2023, 12:10pm UTC](https://community.homey.app/t/roborock-s7-handhake-timeout/99418/1 "2023-12-30T12:10:10Z")

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Ik heb een probleem gehad met mijn Android Roborock app.  
Nadat ik deze opnieuw geïnstalleerd heb, krijg ik in Homey Early 2019 V10.0.4 tijdens het opnieuw installeren van de Roborock S7 volgende foutboodschap.

X Could not connect to device, handshake timeout.

Ik heb de volgen stappen al geprobeerd.  
De Homey Roborock app verwijderd.  
Homey reboot.

Homey Roborock app opnieuw geinstalleerd.  
Het vaste IP address gewijzigd en de S7 opnieuw geconfigureerd. Dit gaf hetzelfde resultaat, hierna het IP adres weer teruggezet.  
De polling time vergroten helpt ook niet.

PTP gedaan, zelfde resultaat.

Homey en de Roborock S7 zitten met vaste IP adressen op hetzelfde 2.4 G netwerk en beide hebben een goede verbinding.

 ![Homey S7 handshake timeout-2](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/7/2707321bb1c0cd2afbf07493da1bc60c08d90d3f.jpeg)

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### Author: ![Stephan\_Roozing](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stephan_roozing/32/77844_2.png) [@Stephan\_Roozing](https://community.homey.app/u/Stephan_Roozing)
#### Post date: [October 17, 2024, 12:22pm UTC](https://community.homey.app/t/roborock-s7-handhake-timeout/99418/2 "2024-10-17T12:22:06Z")

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Same here, couldn’t connect trough handshake timeout or connection error…

IP adress is static on homey and the roborock s7 series  
both connecting to 2.4Ghz wifi

Token via direct connected with the roborock vacuum, then run the get token app and voila  
776479504e5a6548786c6348744\*\*\*\*\* got it.

but Homey didn’t want to connect at this point…  
what am i not seeing?

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### Author: ![sbeex](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sbeex/32/149792_2.png) [@sbeex](https://community.homey.app/u/sbeex)
#### Post date: [December 31, 2025, 5:43pm UTC](https://community.homey.app/t/roborock-s7-handhake-timeout/99418/3 "2025-12-31T17:43:56Z")

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Hi sorry to annoy you @Stephan_Roozing but I face the same issue years after. Did you manage to fix it?

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### Author: ![Stephan\_Roozing](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stephan_roozing/32/77844_2.png) [@Stephan\_Roozing](https://community.homey.app/u/Stephan_Roozing)
#### Post date: [January 1, 2026, 12:44pm UTC](https://community.homey.app/t/roborock-s7-handhake-timeout/99418/4 "2026-01-01T12:44:26Z")

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Hi,

Never found the issue for this so I use the Original roborock app to setup everything and start on demand of at timer.

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### Author: ![sbeex](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sbeex/32/149792_2.png) [@sbeex](https://community.homey.app/u/sbeex)
#### Post date: [January 1, 2026, 4:02pm UTC](https://community.homey.app/t/roborock-s7-handhake-timeout/99418/5 "2026-01-01T16:02:08Z")

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Thank you.. I use the xiaomi home app but yeah.. I guess same issue?