# Ring Security - Extend Heimdall with Ring Security products

**URL:** <https://community.homey.app/t/ring-security-extend-heimdall-with-ring-security-products/47287>\
**Category:** Apps\
**Tags:** app, z-wave, security, ring, homey-pro:mini:shs\
**Created:** [May 11, 2021, 11:37am UTC](https://community.homey.app/t/ring-security-extend-heimdall-with-ring-security-products/47287 "2021-05-11T11:37:34Z")\
**Posts on this page:** 1\
**Showing post:** 359

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**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\
**Post date:** [July 16, 2023, 12:48pm UTC](https://community.homey.app/t/ring-security-extend-heimdall-with-ring-security-products/47287/359 "2023-07-16T12:48:54Z")

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Hi @Chris_nl @Anders_Gregow,

That’s an interesting observation Anders. @Chris_nl you don’t have to set up your test Homey for this, just disable the **Integrate with Heimdall** setting in the devices _Advanced Settings_ and see if the performance of the Keypad is better.

While the communication from the _ **Ring Security** _ app to _ **Heimdall** _ is over an internal API, _ **Heimdall** _ sends out system wide events on many actions, which are available to any app. The _ **Ring Security** _ app listens to these events and on every event evaluates if it has to do something with it against the **Integrate with Heimdall** setting. (Same goes for sending the entered keys over the API to _ **Heimdall** _.)

On any occasion the app has to do something with the received information it will send a Z-Wave command to the device. From setting the **Surveillance Mode** and Lighting up any of the **Alarm Buttons** to enabling the **Sirene** , so if the Keypad is suffering from problems on or after receiving commands it’s logical this is noticed when the **Integrate with Heimdall** setting is enabled.

I will have to look into this, so I have no solution for you right now. I’m not experiencing this myself so it’s a bit hard to troubleshoot.

(Mind you, if you’re reading along and are using Homey Pro Early 2023: Many users of the current Homey Pro Early 2023 firmware 10.0.0-rc.133 are experiencing problems with their Z-Wave networks, please see: [Homey pro 2023 - zwave to much traffic error?](https://community.homey.app/t/homey-pro-2023-zwave-too-much-traffic-error/84036/100) )

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