# Ring Security - Extend Heimdall with Ring Security products

**URL:** <https://community.homey.app/t/ring-security-extend-heimdall-with-ring-security-products/47287>\
**Category:** Apps\
**Tags:** app, z-wave, security, ring, homey-pro:mini:shs\
**Created:** [May 11, 2021, 11:37am UTC](https://community.homey.app/t/ring-security-extend-heimdall-with-ring-security-products/47287 "2021-05-11T11:37:34Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\
**Post date:** [May 11, 2021, 11:37am UTC](https://community.homey.app/t/ring-security-extend-heimdall-with-ring-security-products/47287/2 "2021-05-11T11:37:42Z")

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**Please report bugs at:** [Issues · daneedk/com.ring.security · GitHub](https://github.com/daneedk/com.ring.security/issues)

# FAQ

> **Q:** When I try to add my Ring device Homey says _no compatible App found_ and the device is added as a Generic Z-Wave Device  
> **A:** The new Homey Pro Early 2023 is available in more regions than before, it may be your device is for a region that is not yet added to the app. No worries, this can be fixed! Check the post describing [how to find the Device Information](https://community.homey.app/t/ring-security-extend-heimdall-with-ring-security-products/47287/371).

> **Q:** Will it be possible to connect the Ring Alarm system with Homey?  
> **A:** No, that’s not the purpose of this app, the purpose is to be able to add the Keypads and sensors to Homey so they can be used with _ **Heimdall** _

> **Q:** Some LEDs on the Keypad stay lit all the time when the power is connected, can that be changed?  
> **A:** That’s default behaviour of the Ring Keypad on older firmware versions. There is no way to change the battery indicator led, the other leds can be dimmed in the devices settings.

> **Q:** How can I use the Ring Keypad with Heimdall?  
> **A:** Check the post describing the [Ring Keypad and Heimdall Integration](https://community.homey.app/t/ring-security-extend-heimdall-with-ring-security-products/47287/4)

> **Q:** How can I use the Emergency Buttons on the 2nd generation Ring Keypad with Heimdall?  
> **A:** Check the post describing the [Ring Keypad and Heimdall Integration](https://community.homey.app/t/ring-security-extend-heimdall-with-ring-security-products/47287/4)

> **Q:** Why isn’t the integration with _ **Heimdall** _ working when the Ring Security app is run from the CLI?  
> **A:** The integration requires a (secret) API key which is not available on Github. It is only available when the app is installed from the App Store.

> **Q:** My Ring Keypad V2 freezes when entering a PIN, how can I fix this?  
> **A:** Several users have reported disabling the **Use Proximity Detection** in the Advanced Settings of the device fixed this for them.

[Go to opening post](https://community.homey.app/t/47287)

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