# Ring Security - Extend Heimdall with Ring Security products **URL:** \ **Category:** Apps\ **Tags:** app, z-wave, security, ring, homey-pro:mini:shs\ **Created:** [May 11, 2021, 11:37am UTC](https://community.homey.app/t/ring-security-extend-heimdall-with-ring-security-products/47287 "2021-05-11T11:37:34Z")\ **Posts on this page:** 20\ **Page:** 22
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [December 20, 2023, 4:44pm UTC](https://community.homey.app/t/ring-security-extend-heimdall-with-ring-security-products/47287/440 "2023-12-20T16:44:30Z")
Mind you, the red exclamation mark on the keypad indicates a problem in the Z-Wave communication. This app has nothing to do with the actual communication of Homey and the keypad, all is does is hand down commands or receive commands from Homey, Homey translates this into the Z-Wave protocol. ---
**Author:** ![dudu\_95](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dudu_95/32/93061_2.png) [@dudu\_95](https://community.homey.app/u/dudu_95)\ **Post date:** [December 20, 2023, 4:48pm UTC](https://community.homey.app/t/ring-security-extend-heimdall-with-ring-security-products/47287/441 "2023-12-20T16:48:58Z")
How can one explain that only this module stops communicating from time to time? While all my other modules work perfectly, except for restarting which can solve the problem as mentioned above, I don’t see any other way to resolve it. ---
**Author:** ![dudu\_95](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dudu_95/32/93061_2.png) [@dudu\_95](https://community.homey.app/u/dudu_95)\ **Post date:** [December 20, 2023, 4:50pm UTC](https://community.homey.app/t/ring-security-extend-heimdall-with-ring-security-products/47287/442 "2023-12-20T16:50:55Z")
This option to restart applications should no longer exist now. Only the restart of the box is displayed. Just to clarify, I am specifically referring to the Homey Pro 2023. Perhaps you have an earlier model that still has this option. ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [December 20, 2023, 5:14pm UTC](https://community.homey.app/t/ring-security-extend-heimdall-with-ring-security-products/47287/443 "2023-12-20T17:14:47Z")
That’s a difficult one, but all devices differ and don’t use the same options of the Z-Wave protocol. The Ring Keypad, for example, uses FLiRS which is a know source of problems in combination with Homey. It’s hard to pinpont the culprit here, it’s either Homey or the Keypad, but I’m not gonna point fingers. ---
**Author:** ![dudu\_95](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dudu_95/32/93061_2.png) [@dudu\_95](https://community.homey.app/u/dudu_95)\ **Post date:** [December 20, 2023, 5:22pm UTC](https://community.homey.app/t/ring-security-extend-heimdall-with-ring-security-products/47287/444 "2023-12-20T17:22:57Z")
I genuinely hope that a solution will be found either by Homey or the application itself. When this issue occurs, one must enable or disable the alarm through the Homey app. However, for other family members who do not have the Homey app, an alternative strategy must be used, such as a switch or a remote control. It’s truly unfortunate because this could be a perfect product for controlling alarms if it weren’t for this problem. ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [December 20, 2023, 5:24pm UTC](https://community.homey.app/t/ring-security-extend-heimdall-with-ring-security-products/47287/445 "2023-12-20T17:24:52Z")
Did you report this to Athom? From my side I can tell you there’s no way I can changes this behaviour from the app. ---
**Author:** ![dudu\_95](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dudu_95/32/93061_2.png) [@dudu\_95](https://community.homey.app/u/dudu_95)\ **Post date:** [December 21, 2023, 8:55am UTC](https://community.homey.app/t/ring-security-extend-heimdall-with-ring-security-products/47287/446 "2023-12-21T08:55:28Z")
It’s done, a support request has been sent today. ---
**Author:** ![Anders\_Gregow](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anders_gregow/32/61721_2.png) [@Anders\_Gregow](https://community.homey.app/u/Anders_Gregow)\ **Post date:** [December 21, 2023, 11:13am UTC](https://community.homey.app/t/ring-security-extend-heimdall-with-ring-security-products/47287/447 "2023-12-21T11:13:59Z")
I am on Homey 2023 too. ![Restart Ring app](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/7/27d97d8f8c2cb30b1f9c9a6f62454bf77e8b7035.png) You need to enable Power user under settings/experimental. ---
**Author:** ![Anders\_Gregow](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anders_gregow/32/61721_2.png) [@Anders\_Gregow](https://community.homey.app/u/Anders_Gregow)\ **Post date:** [December 21, 2023, 11:17am UTC](https://community.homey.app/t/ring-security-extend-heimdall-with-ring-security-products/47287/448 "2023-12-21T11:17:28Z")
Not sure if I had the red network error indication on the Ring keypad when I experienced the problem. The strange thing is that restarting the Ring app do help me thou. Before I had lots of problem with the keypad no arming/disarming. But after adding the restart of the Ring app at every surveillance change I have not had a single issue for weeks. ---
**Author:** ![dudu\_95](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dudu_95/32/93061_2.png) [@dudu\_95](https://community.homey.app/u/dudu_95)\ **Post date:** [December 21, 2023, 12:28pm UTC](https://community.homey.app/t/ring-security-extend-heimdall-with-ring-security-products/47287/449 "2023-12-21T12:28:38Z")
Thank you, it’s applied. We’ll see if it works at my place. ---
**Author:** ![Dudley\_Rodriguez](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dudley_rodriguez/32/79237_2.png) [@Dudley\_Rodriguez](https://community.homey.app/u/Dudley_Rodriguez)\ **Post date:** [December 23, 2023, 2:30pm UTC](https://community.homey.app/t/ring-security-extend-heimdall-with-ring-security-products/47287/451 "2023-12-23T14:30:41Z")
Hi Daneede I am trying to add my ring v1 keypad to homey can you please add the following codes for US Manufacturer ID 838 Product Type ID 257 Product ID 513 Thanks a lot ![Screenshot 2023-12-23 at 9.14.51 AM](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/9/c92d8729ddbdf6cc490faedf097cc40773125fbd.png) ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [December 24, 2023, 4:42pm UTC](https://community.homey.app/t/ring-security-extend-heimdall-with-ring-security-products/47287/452 "2023-12-24T16:42:23Z")
@Carlos_Kronemberger @Dudley_Rodriguez I will look into that after Christmas. Cheers, Danee ---
**Author:** ![Dudley\_Rodriguez](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dudley_rodriguez/32/79237_2.png) [@Dudley\_Rodriguez](https://community.homey.app/u/Dudley_Rodriguez)\ **Post date:** [December 29, 2023, 4:11pm UTC](https://community.homey.app/t/ring-security-extend-heimdall-with-ring-security-products/47287/453 "2023-12-29T16:11:41Z")
Thanks a lot. Have a happy Holidays ---
**Author:** ![Carlos\_Kronemberger](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/carlos_kronemberger/32/163094_2.png) [@Carlos\_Kronemberger](https://community.homey.app/u/Carlos_Kronemberger)\ **Post date:** [December 29, 2023, 4:31pm UTC](https://community.homey.app/t/ring-security-extend-heimdall-with-ring-security-products/47287/454 "2023-12-29T16:31:01Z")
Thank you very much. It’s perfect now! ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [December 29, 2023, 5:38pm UTC](https://community.homey.app/t/ring-security-extend-heimdall-with-ring-security-products/47287/455 "2023-12-29T17:38:16Z")
New version published > ## Version: 0.2.16 > > - Added US/CA device ID to Ring Keypad V1 > - Minor text changes Thanks to @Carlos_Kronemberger and @Dudley_Rodriguez for providing the information on the Ring Keypad V1! ---
**Author:** ![Carlos\_Kronemberger](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/carlos_kronemberger/32/163094_2.png) [@Carlos\_Kronemberger](https://community.homey.app/u/Carlos_Kronemberger)\ **Post date:** [December 29, 2023, 9:13pm UTC](https://community.homey.app/t/ring-security-extend-heimdall-with-ring-security-products/47287/456 "2023-12-29T21:13:37Z")
You’re the one who helped me! I also have with me a v1 contact sensor and a V1 motion detector, both Ring US/CA. Can I send the codes for you to implement? ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [December 29, 2023, 9:52pm UTC](https://community.homey.app/t/ring-security-extend-heimdall-with-ring-security-products/47287/457 "2023-12-29T21:52:36Z")
Sure, please do! ---
**Author:** ![Carlos\_Kronemberger](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/carlos_kronemberger/32/163094_2.png) [@Carlos\_Kronemberger](https://community.homey.app/u/Carlos_Kronemberger)\ **Post date:** [December 29, 2023, 10:18pm UTC](https://community.homey.app/t/ring-security-extend-heimdall-with-ring-security-products/47287/458 "2023-12-29T22:18:32Z")
Ring Contact Sensor v1 Manufacturer ID = 838 Product Type ID = 513 Product ID = 513 Ring Motion Detector Manufacturer ID = 838 Product Type ID = 769 Product ID = 513 ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [January 3, 2024, 6:18pm UTC](https://community.homey.app/t/ring-security-extend-heimdall-with-ring-security-products/47287/459 "2024-01-03T18:18:02Z")
New version published > ## Version: 0.2.17 > > - Added US/CA device ID to Ring Contact Sensor V1 > - Added US/CA device ID to Ring Motion Sensor V1 Thanks @Carlos_Kronemberger! ---
**Author:** ![Carlos\_Kronemberger](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/carlos_kronemberger/32/163094_2.png) [@Carlos\_Kronemberger](https://community.homey.app/u/Carlos_Kronemberger)\ **Post date:** [January 3, 2024, 7:49pm UTC](https://community.homey.app/t/ring-security-extend-heimdall-with-ring-security-products/47287/460 "2024-01-03T19:49:10Z")
Thanks Danee! I’ll test it and get back to you. [Previous page](https://community.homey.app/t/ring-security-extend-heimdall-with-ring-security-products/47287.md?page=21) [Next page](https://community.homey.app/t/ring-security-extend-heimdall-with-ring-security-products/47287.md?page=23)