# Ring Intercom Flow Card Doorbell Ring doesn't trigger **URL:** \ **Category:** Apps\ **Tags:** app, flow, homey-pro, ring\ **Created:** [February 1, 2026, 8:21am UTC](https://community.homey.app/t/ring-intercom-flow-card-doorbell-ring-doesnt-trigger/150391 "2026-02-01T08:21:30Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Teand](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teand/32/121766_2.png) [@Teand](https://community.homey.app/u/Teand)\ **Post date:** [February 1, 2026, 8:21am UTC](https://community.homey.app/t/ring-intercom-flow-card-doorbell-ring-doesnt-trigger/150391/1 "2026-02-01T08:21:30Z")
Hello everyone, Yesterday, I installed a Ring Intercom Audio. I wanted to create a flow where my Sonos speaker plays the doorbell ring when someone rings the bell. Unfortunately, the flow card with “Someone rang the doorbell” doesn’t work or receive the trigger. I have checked the wiring several times and it is correct. The notification in the Ring app appears and works fine, only the Homey Flow does not work. Does anyone have an idea why it isn’t working? ---
**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\ **Post date:** [February 1, 2026, 9:49am UTC](https://community.homey.app/t/ring-intercom-flow-card-doorbell-ring-doesnt-trigger/150391/2 "2026-02-01T09:49:03Z")
You should ask your question in the app topic: Official app: > [@\[APP\] Ring - Home Security & Video Doorbells (by Athom)](https://community.homey.app/t/app-ring-home-security-video-doorbells-by-athom/107408): > > Ring App (by Athom) - main discussion topic Main discussion topic to centralize all questions, answers and information around the official Ring App for devices of [Ring](https://eu.ring.com). Note: This topic is not actively monitored by Athom. If you have issues with this app, please report it to [Support | Homey](https://homey.app/de-de/support/), mentioning the version of the app + a good description of the issue. Links and information: Supported devices In the app store a list of supported devices is shown with picture and description in the ‘Su… Community app: > [@Ring Doorbell, Camera and Alarm support for Homey](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364): > > This app lets you add Ring Doorbell, Camera and Alarm devices to Homey. This topic is for Ring Doorbell, Camera and Alarm devices support, if you are looking for information or support for connecting the Ring Alarm devices to your Homey as stand alone Z-Wave devices please visit the [Ring Security - Extend Heimdall with Ring Security products](https://community.homey.app/t/47287) topic. Supported devices Support is not limited to the below shown devices, all versions within the mentioned categories can be used with the R… ---
**Author:** ![Teand](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teand/32/121766_2.png) [@Teand](https://community.homey.app/u/Teand)\ **Post date:** [February 1, 2026, 10:34am UTC](https://community.homey.app/t/ring-intercom-flow-card-doorbell-ring-doesnt-trigger/150391/3 "2026-02-01T10:34:28Z")
I’ve changed the question to the app topic. And your links are not the solution. I use the official Ring Homey App and it doesn’t do the trigger. ---
**Author:** ![s73nm](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/s73nm/32/110438_2.png) [@s73nm](https://community.homey.app/u/s73nm)\ **Post date:** [February 1, 2026, 12:20pm UTC](https://community.homey.app/t/ring-intercom-flow-card-doorbell-ring-doesnt-trigger/150391/4 "2026-02-01T12:20:11Z")
It’s a known issue: > [@Ring camera prompt does not initiate a flow anymore](https://community.homey.app/t/ring-camera-prompt-does-not-initiate-a-flow-anymore/148392): > > I’ve had a flow which was working fine up until a few weeks ago. Maybe because of an homey-update? It’s quite simple: ring camera detects a person, yes –\> AND sunset is YES –\> then Doorlamp ON —\> 3 minutes –\> then Doorlamp Off. this worked fine for months, now not anymore. If I test this flow, it still works, doorlamp goes on and off accordingly. Also, when someone passes by, the ring app does send me a push-notification on my phone, so there is no problem there. So it seems that the prompt fr… Contact Homey support, not that they will resolve it for you, but maybe it will put additional pressure on finally fixing this. If you want a solution now, your only option is switching to the community app. ---
**Author:** ![Teand](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teand/32/121766_2.png) [@Teand](https://community.homey.app/u/Teand)\ **Post date:** [February 1, 2026, 12:51pm UTC](https://community.homey.app/t/ring-intercom-flow-card-doorbell-ring-doesnt-trigger/150391/5 "2026-02-01T12:51:35Z")
Ah, I see. Thank you for your information.