# Ring image grabber problem **URL:** \ **Category:** Questions & Help\ **Tags:** app\ **Created:** [July 10, 2019, 5:34pm UTC](https://community.homey.app/t/ring-image-grabber-problem/15416 "2019-07-10T17:34:00Z")\ **Posts on this page:** 20\ **Page:** 7
**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\ **Post date:** [November 22, 2019, 1:05pm UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/126 "2019-11-22T13:05:43Z")
btw, i would have expected there being a ring image , but for me there isn’t. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/9/2961b60139bf9298c2a7ae5b02eb9b9b0935c529.png) ---
**Author:** ![Danny\_Hilversum](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danny_hilversum/32/8076_2.png) [@Danny\_Hilversum](https://community.homey.app/u/Danny_Hilversum)\ **Post date:** [November 22, 2019, 2:49pm UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/127 "2019-11-22T14:49:37Z")
22 screenshots with 45 notifications last 2 days ? ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [November 22, 2019, 3:01pm UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/128 "2019-11-22T15:01:42Z")
So, that’s not correct. The 45 notifications is the number off push messages received? ---
**Author:** ![Danny\_Hilversum](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danny_hilversum/32/8076_2.png) [@Danny\_Hilversum](https://community.homey.app/u/Danny_Hilversum)\ **Post date:** [November 22, 2019, 4:11pm UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/129 "2019-11-22T16:11:03Z")
yep ---
**Author:** ![Danny\_Hilversum](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danny_hilversum/32/8076_2.png) [@Danny\_Hilversum](https://community.homey.app/u/Danny_Hilversum)\ **Post date:** [November 22, 2019, 4:12pm UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/130 "2019-11-22T16:12:05Z")
And homey also not always gives a notification while ring detects motion ---
**Author:** ![King](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/king/32/612_2.png) [@King](https://community.homey.app/u/King)\ **Post date:** [December 1, 2019, 9:04am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/131 "2019-12-01T09:04:03Z")
Works great! Is the images size scalable? When casting the image to nest hub, its only half of the screen? Same for the notification, can ios somehow display the notification in full size? Will Homey clean up all the images in [https://developer.athom.com/tools/images](https://developer.athom.com/tools/images). I dont see any way to delete the grabed images over time. ---
**Author:** ![supersonic](https://avatars.discourse-cdn.com/v4/letter/s/5f8ce5/32.png) [@supersonic](https://community.homey.app/u/supersonic)\ **Post date:** [February 11, 2020, 9:54pm UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/132 "2020-02-11T21:54:07Z")
Did anybody find a solution to this? I’m also getting images that are not up to date… 😕 ---
**Author:** ![DidierVU](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/didiervu/32/12458_2.png) [@DidierVU](https://community.homey.app/u/DidierVU)\ **Post date:** [February 12, 2020, 7:00am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/133 "2020-02-12T07:00:17Z")
I’m curious too… I have the same problem. I’ve read that you need to have a subscription on Ring but I have one so that’s not the issue. ---
**Author:** ![supersonic](https://avatars.discourse-cdn.com/v4/letter/s/5f8ce5/32.png) [@supersonic](https://community.homey.app/u/supersonic)\ **Post date:** [February 12, 2020, 7:25am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/134 "2020-02-12T07:25:59Z")
Strange. I also have a subscription, a wired doorbell, have tried delay, etc. without any luck 😕 ---
**Author:** ![Ria\_Banis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ria_banis/32/7966_2.png) [@Ria\_Banis](https://community.homey.app/u/Ria_Banis)\ **Post date:** [February 12, 2020, 5:55pm UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/135 "2020-02-12T17:55:37Z")
Here the same problem. It simply does not work. I never have someone in the image. It worked one day. ---
**Author:** ![danone](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danone/32/115743_2.png) [@danone](https://community.homey.app/u/danone)\ **Post date:** [February 13, 2020, 1:07am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/136 "2020-02-13T01:07:40Z")
My mileage is different. Always the image is spot on. In fact too fast as I can always see in focus people finger pushing the button and less focus on their face. ---
**Author:** ![DidierVU](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/didiervu/32/12458_2.png) [@DidierVU](https://community.homey.app/u/DidierVU)\ **Post date:** [February 13, 2020, 5:54am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/137 "2020-02-13T05:54:31Z")
Possible to share more information about device type and used settings in Ring and Homey? ---
**Author:** ![Ria\_Banis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ria_banis/32/7966_2.png) [@Ria\_Banis](https://community.homey.app/u/Ria_Banis)\ **Post date:** [February 14, 2020, 9:07am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/139 "2020-02-14T09:07:15Z")
I can’t get it to work with the Ring V2. All I get are “empty” images. I tried delays from one to five seconds, nothing works. ---
**Author:** ![DidierVU](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/didiervu/32/12458_2.png) [@DidierVU](https://community.homey.app/u/DidierVU)\ **Post date:** [February 14, 2020, 9:27am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/140 "2020-02-14T09:27:54Z")
Also V2 here and not working, maybe it only works with Pro for some mysterious reason? Are there people who have this working flawless with a V2? ---
**Author:** ![Hannes85](https://avatars.discourse-cdn.com/v4/letter/h/e79b87/32.png) [@Hannes85](https://community.homey.app/u/Hannes85)\ **Post date:** [February 14, 2020, 10:37am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/142 "2020-02-14T10:37:34Z")
How does this image grabbing work anyway; ie where is the image stored and for how long? Is it deleted automatically? ---
**Author:** ![Frans\_Keeman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/frans_keeman/32/79711_2.png) [@Frans\_Keeman](https://community.homey.app/u/Frans_Keeman)\ **Post date:** [February 14, 2020, 10:49am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/143 "2020-02-14T10:49:57Z")
If you use pushover to send the image it’s stored over there ![Screenshot_20200214_114850_net.superblock.pushover](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/9/a9867edbfe2e6dee7f7ffd9a4db7f7ba70515a66.jpeg) ---
**Author:** ![Hannes85](https://avatars.discourse-cdn.com/v4/letter/h/e79b87/32.png) [@Hannes85](https://community.homey.app/u/Hannes85)\ **Post date:** [February 14, 2020, 10:50am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/144 "2020-02-14T10:50:48Z")
I want to have as little extra apps as possible so right now I am using just the ring app. Does that make any difference? ---
**Author:** ![DidierVU](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/didiervu/32/12458_2.png) [@DidierVU](https://community.homey.app/u/DidierVU)\ **Post date:** [February 14, 2020, 11:03am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/145 "2020-02-14T11:03:42Z")
Maybe Pushover is the way to fix it and make it work? Of course it would be better to not have another app and use the built in functionality of Homey but I’m going to try it later ---
**Author:** ![danone](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danone/32/115743_2.png) [@danone](https://community.homey.app/u/danone)\ **Post date:** [February 14, 2020, 11:25am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/146 "2020-02-14T11:25:30Z")
With or without Pushover I get the image as it supposed to come, without delay. Perhaps the Ring Pro is faster than your v2. ---
**Author:** ![supersonic](https://avatars.discourse-cdn.com/v4/letter/s/5f8ce5/32.png) [@supersonic](https://community.homey.app/u/supersonic)\ **Post date:** [February 17, 2020, 6:52am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/147 "2020-02-17T06:52:11Z")
Perhaps. I’m also using V2 [Previous page](https://community.homey.app/t/ring-image-grabber-problem/15416.md?page=6) [Next page](https://community.homey.app/t/ring-image-grabber-problem/15416.md?page=8)