# Ring image grabber problem

**URL:** <https://community.homey.app/t/ring-image-grabber-problem/15416>\
**Category:** Questions & Help\
**Tags:** app\
**Created:** [July 10, 2019, 5:34pm UTC](https://community.homey.app/t/ring-image-grabber-problem/15416 "2019-07-10T17:34:00Z")\
**Posts on this page:** 20\
**Page:** 2

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**Author:** ![Jesse\_dg](https://avatars.discourse-cdn.com/v4/letter/j/ce7236/32.png) [@Jesse\_dg](https://community.homey.app/u/Jesse_dg)\
**Post date:** [August 30, 2019, 6:24am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/23 "2019-08-30T06:24:46Z")

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I am also availeble to test with the battery Function.

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**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\
**Post date:** [September 5, 2019, 7:52am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/24 "2019-09-05T07:52:56Z")

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@denniedegroot I see there has been an update to the master branch 5 days ago. I just noticed i’ve got version 2.1.1 installed of the [Ring.com](http://Ring.com) app which is a beta. I haven’t installed this through CLI, so did it get removed from the apps site?

And is the version in the master branch with the batteryfix the latest version? Which seems to be 2.0.5? I’m not entirely sure anymore.

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**Author:** ![denniedegroot](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/denniedegroot/32/797_2.png) [@denniedegroot](https://community.homey.app/u/denniedegroot)\
**Post date:** [September 5, 2019, 8:06am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/25 "2019-09-05T08:06:53Z")

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2.0.5 is the latest version. The 2.1.1 beta is indeed removed because the features don’t work anymore.

However if you have the 2.1.1 beta installed it will probably not upgrade to 2.0.5 because its a lower version.

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**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\
**Post date:** [September 5, 2019, 8:09am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/26 "2019-09-05T08:09:37Z")

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Right, so the advise is to remove and install 2.0.5?

Could you have a look at [Aanmelden Ring PRO Homey](https://community.homey.app/t/aanmelden-ring-pro-homey/17620), because I don’t what that to happen 😉

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**Author:** ![Fire69](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fire69/32/8758_2.png) [@Fire69](https://community.homey.app/u/Fire69)\
**Post date:** [September 5, 2019, 7:10pm UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/27 "2019-09-05T19:10:43Z")

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Can’t you just install the non-beta through the appstore? I think it will overwrite your current beta-app without removing the settings (and authorisation).

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**Author:** ![gy\_1977](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gy_1977/32/16573_2.png) [@gy\_1977](https://community.homey.app/u/gy_1977)\
**Post date:** [September 5, 2019, 9:31pm UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/28 "2019-09-05T21:31:21Z")

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@Fire69 You are correct. That’s what I’ve did and it’s worked fine.

Just waiting on the image grab functionality to be added

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**Author:** ![Ria\_Banis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ria_banis/32/7966_2.png) [@Ria\_Banis](https://community.homey.app/u/Ria_Banis)\
**Post date:** [September 6, 2019, 9:11am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/29 "2019-09-06T09:11:29Z")

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Installed sucessfully the latest version of the app.  
Hopefully soon more functions. I would like to snooze by a flow.

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**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\
**Post date:** [September 18, 2019, 11:06am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/31 "2019-09-18T11:06:30Z")

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Super work! Can I install it from github?

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**Author:** ![VictorvanHillo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/victorvanhillo/32/8689_2.png) [@VictorvanHillo](https://community.homey.app/u/VictorvanHillo)\
**Post date:** [September 18, 2019, 11:07am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/32 "2019-09-18T11:07:34Z")

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No, this version is not on Github

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**Author:** ![Le\_Cactus](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/le_cactus/32/9727_2.png) [@Le\_Cactus](https://community.homey.app/u/Le_Cactus)\
**Post date:** [September 18, 2019, 11:08am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/33 "2019-09-18T11:08:11Z")

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Wow! That is indeed great! I’d love to install this too.

TIA

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<div class="post-metadata">

**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\
**Post date:** [September 18, 2019, 11:08am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/34 "2019-09-18T11:08:35Z")

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Why not put it on github? Easier for everyone.

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<div class="post-metadata">

**Author:** ![VictorvanHillo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/victorvanhillo/32/8689_2.png) [@VictorvanHillo](https://community.homey.app/u/VictorvanHillo)\
**Post date:** [September 18, 2019, 11:10am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/35 "2019-09-18T11:10:19Z")

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Because I just made changes to the version maintained by @denniedegroot. If he is fine with it he can receive a pull request and can merge it.

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<div class="post-metadata">

**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\
**Post date:** [September 18, 2019, 11:31am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/36 "2019-09-18T11:31:42Z")

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Can you share how it should work? (tried removing and readding the Video Doorbel too)

I’ve got the following (bad DU -\> EN translated):

Flow 1:  
If: motion sensor is activated  
Then: get current snapshot

Flow 2:  
If: Snapshot is collected  
Then: ?? Cannot seem to do anything with it… or am i just mistaking?

* * *

Edit: How rude; thanks for picking this up! And really big thanks for setting the beta version number a bit higher than 2.1.1 😉 no need to remove my authorization.

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<div class="post-metadata">

**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\
**Post date:** [September 18, 2019, 11:50am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/38 "2019-09-18T11:50:12Z")

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Right, let me know if you have a new version… i’ll test right away.

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<div class="post-metadata">

**Author:** ![VictorvanHillo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/victorvanhillo/32/8689_2.png) [@VictorvanHillo](https://community.homey.app/u/VictorvanHillo)\
**Post date:** [September 18, 2019, 11:51am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/39 "2019-09-18T11:51:19Z")

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@denniedegroot made a new beta version with image grabber fix so please ignore my posts about my version.

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<div class="post-metadata">

**Author:** ![mapulu](https://avatars.discourse-cdn.com/v4/letter/m/b9bd4f/32.png) [@mapulu](https://community.homey.app/u/mapulu)\
**Post date:** [September 18, 2019, 12:01pm UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/40 "2019-09-18T12:01:28Z")

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You are late… There is already an update which fixes the image grabber on the beta branch

> <https://github.com/denniedegroot/com.ring/commit/da472a490199cc40c71c812ef27c125edb1ce196>

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<div class="post-metadata">

**Author:** ![VictorvanHillo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/victorvanhillo/32/8689_2.png) [@VictorvanHillo](https://community.homey.app/u/VictorvanHillo)\
**Post date:** [September 18, 2019, 12:02pm UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/41 "2019-09-18T12:02:55Z")

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Only better if he fixed it 🙂

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<div class="post-metadata">

**Author:** ![Undutchable](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/undutchable/32/9280_2.png) [@Undutchable](https://community.homey.app/u/Undutchable)\
**Post date:** [September 19, 2019, 9:08am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/42 "2019-09-19T09:08:27Z")

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It’s fixed and it works!! Thank you everybody who’s involved in the realization.

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<div class="post-metadata">

**Author:** ![Fire69](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fire69/32/8758_2.png) [@Fire69](https://community.homey.app/u/Fire69)\
**Post date:** [September 19, 2019, 9:57am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/43 "2019-09-19T09:57:20Z")

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I installed the beta and I’ve found the card to retrieve a snapshot. How to I send this to my phone now?  
The ‘send a push image’ doesn’t show the Ring. Do I need to send it through Telegram/Pushbullet/…?

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<div class="post-metadata">

**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\
**Post date:** [September 19, 2019, 11:33am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/44 "2019-09-19T11:33:56Z")

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It is the right one you are using. You should use the tag “image” as what is going to be send to your phone.

Like this:

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/9/96eaddea2d6af94c205d366fffc694a69e80f6f9.png)

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