# Ring image grabber problem **URL:** \ **Category:** Questions & Help\ **Tags:** app\ **Created:** [July 10, 2019, 5:34pm UTC](https://community.homey.app/t/ring-image-grabber-problem/15416 "2019-07-10T17:34:00Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![pakacom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pakacom/32/9450_2.png) [@pakacom](https://community.homey.app/u/pakacom)\ **Post date:** [July 10, 2019, 5:34pm UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/1 "2019-07-10T17:34:00Z")
hello i have a problem with the ring doorbell app v2.1.1. if I use the Ring image grabber trigger and action card I get an error message ( invalid\_response 401 {“error”:“not authorized”} ) what am i doing wrong i have purchased a ring protection plan. my homey software version is 2.4.0-rc3 ---
**Author:** ![VictorvanHillo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/victorvanhillo/32/8689_2.png) [@VictorvanHillo](https://community.homey.app/u/VictorvanHillo)\ **Post date:** [July 11, 2019, 9:55am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/3 "2019-07-11T09:55:37Z")
I have a Ring Pro and have the same error So what does this mean: ## Changelog 2.1.1: - Ring grabber bugfixes ## Changelog 2.1.0: - Added Ring image grabber trigger and action card ---
**Author:** ![VictorvanHillo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/victorvanhillo/32/8689_2.png) [@VictorvanHillo](https://community.homey.app/u/VictorvanHillo)\ **Post date:** [July 11, 2019, 10:00am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/4 "2019-07-11T10:00:52Z")
Well it looks like they blocked the API: [https://github.com/denniedegroot/com.ring/issues/18](https://github.com/denniedegroot/com.ring/issues/18) BUT there is a fix: It seems they just found out a few hours ago on how the pictures are being made available after the ring change a few months ago [tchellomello/python-ring-doorbell#124](https://github.com/tchellomello/python-ring-doorbell/issues/124) On the bottom they are now able to grab the pictures ---
**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\ **Post date:** [July 12, 2019, 7:00am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/6 "2019-07-12T07:00:52Z")
I thought the original developer has abandoned the project, or at least, he wasn’t using Homey anymore, or didn’t own a Ring device anymore. This is very unfortunate because I really like both homey and ring, also bought a Ring device with lights and alarm, but this isn’t supported by the Ring app on homey. Hopefully someone else can fork the app, but wouldn’t know how to get this going. ---
**Author:** ![VictorvanHillo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/victorvanhillo/32/8689_2.png) [@VictorvanHillo](https://community.homey.app/u/VictorvanHillo)\ **Post date:** [July 17, 2019, 7:21am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/7 "2019-07-17T07:21:48Z")
So can we (or I) take over the project so we create a new package? Not sure how many people are waiting for this… ---
**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\ **Post date:** [July 17, 2019, 7:44am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/8 "2019-07-17T07:44:04Z")
I really would like you to do so, but I don’t know how that could happen. Maybe e-mail him through git? If there is something new, we could install it through CLI as long als he doens’t reply or push it to the app store. ---
**Author:** ![VictorvanHillo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/victorvanhillo/32/8689_2.png) [@VictorvanHillo](https://community.homey.app/u/VictorvanHillo)\ **Post date:** [July 17, 2019, 7:47am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/9 "2019-07-17T07:47:03Z")
I can clone the repository and start with that I guess. Only problem is time and currently on vacation after that I will have a look. ---
**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\ **Post date:** [July 17, 2019, 7:55am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/10 "2019-07-17T07:55:29Z")
No worries, there is no real pressure on my side besides wanting to take full advantage of the product. Could also send you a few beers to express my appreciation. ---
**Author:** ![JB2K](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jb2k/32/134070_2.png) [@JB2K](https://community.homey.app/u/JB2K)\ **Post date:** [July 17, 2019, 11:01pm UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/11 "2019-07-17T23:01:54Z")
I would love an update! I can also pay with alcohol to show my eternal gratitude ---
**Author:** ![gy\_1977](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gy_1977/32/16573_2.png) [@gy\_1977](https://community.homey.app/u/gy_1977)\ **Post date:** [August 26, 2019, 9:21pm UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/12 "2019-08-26T21:21:15Z")
Just wondering if this is still being worked on ---
**Author:** ![VictorvanHillo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/victorvanhillo/32/8689_2.png) [@VictorvanHillo](https://community.homey.app/u/VictorvanHillo)\ **Post date:** [August 28, 2019, 7:51am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/13 "2019-08-28T07:51:53Z")
Still want to, but no time. I can just clone it (the repository) and make adjustments but I can’t make it available in the store because I am not the owner. The only option could be you install it manually through the CLI. But long story short there is not newer version yet. ---
**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\ **Post date:** [August 28, 2019, 11:46am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/14 "2019-08-28T11:46:23Z")
That’s no problem, installing is easy through cli 😉 ---
**Author:** ![Le\_Cactus](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/le_cactus/32/9727_2.png) [@Le\_Cactus](https://community.homey.app/u/Le_Cactus)\ **Post date:** [August 28, 2019, 2:00pm UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/15 "2019-08-28T14:00:01Z")
> [@VictorvanHillo](#): > > Still want to, but no time. I can just clone it (the repository) and make adjustments but I can’t make it available in the store because I am not the owner. The only option could be you install it manually through the CLI. But long story short there is not newer version yet. I hope you’ll find the time, it would make some of us very happy 😊 And installing through the CLI isn’t a problem, and after it works maybe you can publish it as a spinoff of the original TIA ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [August 28, 2019, 2:09pm UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/16 "2019-08-28T14:09:59Z")
I think @denniedegroot is happy to receive a Pull Request on Github and will merge it so het can publish it to the app store. ---
**Author:** ![denniedegroot](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/denniedegroot/32/797_2.png) [@denniedegroot](https://community.homey.app/u/denniedegroot)\ **Post date:** [August 28, 2019, 2:46pm UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/17 "2019-08-28T14:46:53Z")
Ofcourse I will gladly receive a pull request and merge it. As for the inactivity, here are some reasons: - I don’t own any Ring device anymore so I can’t test anything. (Still looking for testers for my battery fix…) - Ring keeps changing their API, this is really annoying because you have to reverse engineer everything. - Some community members have expressed the non working image grabber in such a way that I completly lost interest to implement this currently. ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [August 28, 2019, 3:50pm UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/18 "2019-08-28T15:50:44Z")
👍 To bad you don’t own a Ring anymore, I’m still very happy with it (it’s a Pro though, so no battery to test your fix). It’s indeed a pain in the ass they keep changing the API, I’m still happy with the work you did in the past and glad you didn’t abandon the app. And I understand the frustration you have with users who think it is their right to get support for a free app someone developed in their spare time, I’ve had my share of them too ☹ It almost made me stop working on Heimdall and [homeydash.com](http://homeydash.com) at one point but decided I didn’t want to let those F\*ckrs spoil it for the rest who do appreciate the effort. ---
**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\ **Post date:** [August 28, 2019, 4:11pm UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/19 "2019-08-28T16:11:15Z")
Own two Ring devices, but none with battery, so can’t test that. The ring pro does however report a battery even though it is connected with a wire. What is it you need to test with it? Changing API’s is super annoying… but unfortunately lot’s of companies do that, but still I get your frustration. ---
**Author:** ![gy\_1977](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gy_1977/32/16573_2.png) [@gy\_1977](https://community.homey.app/u/gy_1977)\ **Post date:** [August 28, 2019, 9:24pm UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/20 "2019-08-28T21:24:36Z")
It would be great if this could be updated, I have the Wired ring stick up cam so cannot test the battery either. All work very much appreciated ---
**Author:** ![Fire69](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fire69/32/8758_2.png) [@Fire69](https://community.homey.app/u/Fire69)\ **Post date:** [August 28, 2019, 10:33pm UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/21 "2019-08-28T22:33:10Z")
I’ve got a battery-powered Ring. Glad to test anything (or almost anything 😛 ) you throw at me 🙂 I would love the possibility to get an image grab when someone’s at the door! 🙂 ---
**Author:** ![Ria\_Banis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ria_banis/32/7966_2.png) [@Ria\_Banis](https://community.homey.app/u/Ria_Banis)\ **Post date:** [August 29, 2019, 10:08am UTC](https://community.homey.app/t/ring-image-grabber-problem/15416/22 "2019-08-29T10:08:09Z")
I own a Ring V2 with battery back up. If I can test anything let me know. [Next page](https://community.homey.app/t/ring-image-grabber-problem/15416.md?page=2)