# Ring Doorbell, Camera and Alarm support for Homey

**URL:** <https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364>\
**Category:** Apps\
**Tags:** app, camera, ring, doorbell, homey-pro:mini:shs\
**Created:** [February 11, 2023, 7:49pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364 "2023-02-11T19:49:35Z")\
**Posts on this page:** 7\
**Page:** 55

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**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\
**Post date:** [October 31, 2026, 9:51pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/1093 "2026-10-31T21:51:27Z")

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I respond how I like, you don’t like it, remove my app and move on please.

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**Author:** ![DMAC](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dmac/32/167195_2.png) [@DMAC](https://community.homey.app/u/DMAC)\
**Post date:** [November 1, 2026, 9:38am UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/1094 "2026-11-01T09:38:41Z")

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Gladly, it’s already gone. For the record, I reported a real bug, you ignored it to lecture me about AI, and then you fixed exactly that bug a day later.  
You were wrong, and your own changelog proves it. Users who take the time to report problems are doing you a favour.  
Treating them with attitude like this is why people stop bothering.

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**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\
**Post date:** [November 1, 2026, 9:49am UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/1095 "2026-11-01T09:49:55Z")

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Test version promoted to live version

# Version: 2.14.30

> - Fixed Ring Alarm devices not loading on slow connections
> - Fixed doorbell ring and camera motion events no longer working

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**Author:** ![Rob\_G](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rob_g/32/79108_2.png) [@Rob\_G](https://community.homey.app/u/Rob_G)\
**Post date:** [November 2, 2026, 6:47am UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/1096 "2026-11-02T06:47:33Z")

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After 2.14.30, my Ring detection works again. Thanks @DaneedeKruyff

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**Author:** ![Devy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/devy/32/23244_2.png) [@Devy](https://community.homey.app/u/Devy)\
**Post date:** [November 3, 2026, 1:36pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/1097 "2026-11-03T13:36:02Z")

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Hello Danee,

I’m having an authentication issue with the Ring community app on my Homey Pro.

**My configuration:**

- Homey Pro

- Ring community app (Danee de Kruyff)

- App version: 2.14.30

- Ring Alarm base station

**The problem:**

When I try to add my Ring Alarm base station to Homey:

1. I enter my Ring email address and password.

2. The authentication seems to work initially.

3. The MFA verification screen briefly appears, asking me to enter the verification code.

4. Before I can enter anything, Homey displays: “Authentication failed, please check your credentials.”

5. No SMS verification code is ever received.

**What I have already checked:**

- My Ring credentials are correct. I successfully logged in to [ring.com](http://ring.com) using the same email and password.

- Two-factor authentication is enabled.

- SMS is selected as the verification method, and my phone number is correct.

- The Ring app works normally on my iPhone.

- I completely uninstalled and reinstalled the Homey community app.

- I tried the authentication process both on my iPhone and on a Mac using Chrome. The result is identical.

- I restarted the Homey Ring app and reproduced the authentication failure.

**Diagnostic report IDs:**

- Initial report: 36e489a7-1c56-43b0-ad3a-8d38cabad78b

- Second report: 7a436c91-3718-4512-b101-814faea2af1f

- Report generated immediately after reproducing the authentication failure: 1b7f3cc5-5d91-4fcd-8425-c4108b7df50c

Could you please check the latest diagnostic report and help me identify why the MFA process fails before I can enter the SMS verification code?

Thank you for your help!

Best regards,  
Dévy

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**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\
**Post date:** [November 3, 2026, 6:43pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/1098 "2026-11-03T18:43:11Z")

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> [@Devy](#):
>
> “Authentication failed, please check your credentials.”

Combined with not receiving an sms message means the password is not accepted.

Do you use special characters in your password?

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**Author:** ![Devy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/devy/32/23244_2.png) [@Devy](https://community.homey.app/u/Devy)\
**Post date:** [November 4, 2026, 9:59am UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/1099 "2026-11-04T09:59:08Z")

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Yes, I do. I have € and a @.

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