# Ring Doorbell, Camera and Alarm support for Homey **URL:** \ **Category:** Apps\ **Tags:** app, camera, ring, doorbell, homey-pro:mini:shs\ **Created:** [February 11, 2023, 7:49pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364 "2023-02-11T19:49:35Z")\ **Posts on this page:** 20\ **Page:** 46
**Author:** ![Nastybaloo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nastybaloo/32/121078_2.png) [@Nastybaloo](https://community.homey.app/u/Nastybaloo)\ **Post date:** [February 10, 2026, 4:46pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/912 "2026-02-10T16:46:27Z")
I’m so sorry. I used the trial version, however switching back to the official version, solved the problem I now receive all my snapshots as desired. Sorry for the confusion, and again, thanks for your amazing work. ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [February 10, 2026, 6:00pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/913 "2026-02-10T18:00:28Z")
Yeah, It wasn’t expected to work, I just added some logging. I’ll send you a PM with what I’d like to know. ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [February 10, 2026, 6:16pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/914 "2026-02-10T18:16:30Z")
Hi @tequila_sunrise, Welcome here, great you found Homey and the Ring app! Let’s first focus on the first 3 cameras that don’t show Live Video. The error shown says “Live video not supported on battery operated cameras” which is a clear indication why the app doesn’t show a live stream, I’ve build this save guard to prevent battery depletion in case a camera is battery operated. 2 things may be wrong here if those cameras are in fact connected to mains power. It’s either not properly configured in the camera, please check that in the Ring app. Another thing may be that the app isn’t able to determine if the particular device is using mains power, this can happen on newer cameras as Ring seems to keep changes how this is registered in a device. So, please check the cameras configuration and change it where necessary. If the configuration is correct, please let me know and I’ll give you instructions on how te retrieve some additional information. ---
**Author:** ![tequila\_sunrise](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tequila_sunrise/32/121430_2.png) [@tequila\_sunrise](https://community.homey.app/u/tequila_sunrise)\ **Post date:** [February 11, 2026, 5:45am UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/915 "2026-02-11T05:45:15Z")
Thanks for the quick reply, @DaneedeKruyff. All the cameras are plugged to the electrical outlets, not battery powered. Their configuration in the Amazon Ring app are also correct. Please let me know of the steps to retrieve the additional information, I’ll try them out. ---
**Author:** ![Fiek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fiek/32/28838_2.png) [@Fiek](https://community.homey.app/u/Fiek)\ **Post date:** [March 8, 2026, 6:00pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/916 "2026-03-08T18:00:06Z")
Dear @DaneedeKruyff, Thank you for your work for this app. It is an upgrade compared to the official app. the last week both my video doorbell and stickup cam dont detect doorbell press or motion. I have the latest RC firmware. Is it related to the latest firmware? ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [March 8, 2026, 6:50pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/917 "2026-03-08T18:50:18Z")
That’s very hard to say. Please see the FAQ when no longer receiving notifications and what to do: > [@Ring Doorbell, Camera and Alarm support for Homey](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/2): > > FAQ Q. I no longer receive notifications when motion is detected or when the Doorbell is rung A. Sometimes Ring no longer sends out notifications, this can be fixed by following the instruction on [How to: Fix notifications](https://community.homey.app/t/ring-doorbell-and-camera-support-for-homey/76364/5). Q. How can I check if the Ring App is authenticated at Ring? A. Please read the [How to: Check if the Ring App is authenticated at Ring](https://community.homey.app/t/ring-doorbell-and-camera-support-for-homey/76364/7) Q. How can I authenticate the Ring App at Ring? A. Authenticating at Ring is done by adding or repairing a previously added device.… ---
**Author:** ![Drew\_A](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/drew_a/32/146478_2.png) [@Drew\_A](https://community.homey.app/u/Drew_A)\ **Post date:** [March 28, 2026, 2:33am UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/918 "2026-03-28T02:33:24Z")
Hi @DaneedeKruyff, Thank you for making this app, it’s been working great for me, but I have been having issues adding my basestation. I have a Ring Alarm Pro base station (version 1.100.0(4)). When I attempt to add the base station, I briefly see the Ring Authentication window pop up, then it says “No Device Found”. I have verified that the Homey Ring App is already authenticated when I attempt to add the device. Please let me know if there is any other information I can provide to help. ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [March 28, 2026, 6:49am UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/919 "2026-03-28T06:49:27Z")
Hi Drew, Welcome here and good to see you found the Ring app and it’s working for you. The Ring Alarm Pro device is an unknown device for me (not available in Netherlands) and from your experience and can conclude it uses a different identifier than the regular Ring Alarm. I’ll send you a PM later today to see if we can retrieve the needed information. ---
**Author:** ![Chuck](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chuck/32/146201_2.png) [@Chuck](https://community.homey.app/u/Chuck)\ **Post date:** [April 17, 2026, 1:15pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/920 "2026-04-17T13:15:54Z")
I’m running a Homey Pro 2026 and the test version of your app (2.14.14). I am in the US. I followed all the instructions in [Ring Doorbell, Camera and Alarm support for Homey - #98 by DaneedeKruyff](https://community.homey.app/t/ring-doorbell-and-camera-support-for-homey/76364/98) including re-authenticate. I can see live views on two cameras. The remaining 6 say ‘Camera is unavailable’. The two that work are a ring doorbell (wired) and a spotlight cam battery connected to a solar accessory. Of the 6 that aren’t working, one is a stick up cam battery (fresh battery). The rest are stickup cam elites and pan-tilt indoor cams. All are plugged in (no batteries). Let me know if there are any other details I can give you. Thank you for this app. ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [April 18, 2026, 8:58am UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/921 "2026-04-18T08:58:42Z")
Can you please stop and start the app, wait a bit and open one of the cameras that doesn’t work. Next, please send me a Diagnostics Report. Thanks! ---
**Author:** ![Chuck](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chuck/32/146201_2.png) [@Chuck](https://community.homey.app/u/Chuck)\ **Post date:** [April 18, 2026, 10:33am UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/922 "2026-04-18T10:33:58Z")
dx report as requested: 73013e36-2667-4e31-a3c3-28ebd85a1c34 ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [April 18, 2026, 2:12pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/923 "2026-04-18T14:12:53Z")
I see two things in the log, you’re using the test version, are you aware of this? The app sees these cameras: - Door Bell - Back Door - Den - Foyer - Driveway - Bedroom - Dinning room - Garage I see no difference between them in this log, could you tell me which camera is which type and if it works or not. Also, as you can see from this message: `device.js grabImage Error: Motion detection is disabled for Garage, which prevents snapshots from this camera` Please make sure Motion detection is enabled on the cameras. ---
**Author:** ![Chuck](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chuck/32/146201_2.png) [@Chuck](https://community.homey.app/u/Chuck)\ **Post date:** [April 18, 2026, 7:13pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/924 "2026-04-18T19:13:43Z")
I am aware of using the test version. If this should work with the other version I will switch it. **These show on homey in a small window which can go full screen. I get audio also** - Door Bell - wired doorbell plus / video doorbell pro **Shows on homey** - Back Door - spotlight cam battery (with solar panel) **Shows on homey** **These say camera is unavailable** - Den - stickup cam elite - Foyer - pan-tilt indoor cam - Driveway - floodlight cam - Bedroom - stick up cam elite - Dinning room - pan-tilt indoor cam - Garage - stickup cam battery (I have motion detection on for now but will turn it off later). ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [April 18, 2026, 7:45pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/925 "2026-04-18T19:45:38Z")
I’ve just had a look ate the Diagnostics Report on my computer instead of my phone, I see the restart, but actually not that you tried to view a camera. Con you please try again and tell me whoch camera you tried? Live view on a battery operated camera will never work and motion detection need to be enabled. Also, please include a screenshot where it shows the camera is unavailable, I’m not sure where you’re seeing this. ---
**Author:** ![Chuck](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chuck/32/146201_2.png) [@Chuck](https://community.homey.app/u/Chuck)\ **Post date:** [April 18, 2026, 10:18pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/926 "2026-04-18T22:18:42Z")
Here’s the info: 8d607706-77a3-4cfc-84c6-a236d70e9948 ![{6261B17D-878D-4750-BC64-7509CAA56F6B}](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/a/8ac6af243479e7de325774ce798cae3a6c341d08.jpeg) Here’s the configuration: ![{9D1A46C9-14BB-49F0-BE90-87FCE18C8EFB}](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/5/b5dc676bb41ae2e187fe85e52e4adeabcc56739e.png) ![{C9333527-4035-461F-B23F-CACF75B4B23E}](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/8/08b33d85660c541e3f5d9ff742ca789843f68ebd.png) ---
**Author:** ![Julian\_Borghuis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/julian_borghuis/32/113503_2.png) [@Julian\_Borghuis](https://community.homey.app/u/Julian_Borghuis)\ **Post date:** [April 20, 2026, 9:19am UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/927 "2026-04-20T09:19:20Z")
Hi, I notice that the Ring Base Station is not updating its status as a device. My alarm has been switched on for over 2 hours now, but in Homey it still shows as switched off. 50891af7-f54f-4317-a9ba-45edc7412781 ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [April 20, 2026, 7:26pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/928 "2026-04-20T19:26:14Z")
Thanks! The Diagnostics Report shows this: ```auto 2026-04-18T22:09:49.322Z [log] [ManagerDrivers] [Driver:stickupcam] [Device:652b4eb1-2171-47c8-af38-18ed1ece07ce] _initDevice for Foyer { id: 714020242 } ``` And a bit later this: ```auto 2026-04-18T22:10:01.989Z [log] [Api] grabVideo Called for 714020242 2026-04-18T22:10:01.990Z [log] [Api] Api.js grabVideo Camera is mains powered: false 2026-04-18T22:10:01.990Z [log] [Api] Api.js grabVideo Live video not supported on battery operated cameras ``` So, your camera is reported as a Battery Operated device. Mind you if this camera was initially setup as a battery operated camera but mains power was connected later it will not reports this until it’s reconfigured, could you please check the camera configuration in the Ring smartphone app. If the configuration is correct, I will need some more information from your camera, if so let me know and I’ll send you a PM how te retrieve this extra information. ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [April 20, 2026, 7:29pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/929 "2026-04-20T19:29:21Z")
Alarm On/Off, or a selected Surveillance Mode? Did this work earlier? Have you made any changes in your configuration? Please provide some more information. ---
**Author:** ![Chuck](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chuck/32/146201_2.png) [@Chuck](https://community.homey.app/u/Chuck)\ **Post date:** [April 20, 2026, 11:52pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/930 "2026-04-20T23:52:33Z")
that camera is a pan and tilt camera. it is powered and always has been. on the chance I installed it wrong I reinstalled it but still doesn’t show the video. I haven’t been able to find where in the ring app it shows whether a camera is powered or battery operated. Looks like the ball is in Rings court since it is flagging the cam as battery powered. I’ll contact their support. ---
**Author:** ![Julian\_Borghuis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/julian_borghuis/32/113503_2.png) [@Julian\_Borghuis](https://community.homey.app/u/Julian_Borghuis)\ **Post date:** [April 22, 2026, 5:41am UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/931 "2026-04-22T05:41:10Z")
I just installed the device, so i cant answer those questions It happens for all 3 modes: home away and off [Previous page](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364.md?page=45) [Next page](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364.md?page=47)