# Ring Doorbell, Camera and Alarm support for Homey

**URL:** <https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364>\
**Category:** Apps\
**Tags:** app, camera, ring, doorbell, homey-pro:mini:shs\
**Created:** [February 11, 2023, 7:49pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364 "2023-02-11T19:49:35Z")\
**Posts on this page:** 20\
**Page:** 34

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**Author:** ![Julian\_Borghuis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/julian_borghuis/32/113503_2.png) [@Julian\_Borghuis](https://community.homey.app/u/Julian_Borghuis)\
**Post date:** [June 15, 2025, 7:34am UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/670 "2025-06-15T07:34:49Z")

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Also when trying to add contactsensors or movement sensors it cant detect any devices

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/a/9a683c11b1c6e5da4c3571948eb8e49a2bceaa35.png)  
diagnostics: a158b066-450e-4a05-a685-fce60a97059b

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**Author:** ![Sander\_de\_Vos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sander_de_vos/32/135653_2.png) [@Sander\_de\_Vos](https://community.homey.app/u/Sander_de_Vos)\
**Post date:** [June 15, 2025, 7:52am UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/671 "2025-06-15T07:52:20Z")

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Same for me.

I have one location, a doorbell, chime, camera and an alarm system with 3 contact sensors and a motion sensor.

I did a little debugging and noticed that `this.devices = await location.getDevices()` hangs.

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**Author:** ![Jaype](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jaype/32/79469_2.png) [@Jaype](https://community.homey.app/u/Jaype)\
**Post date:** [June 15, 2025, 9:25am UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/672 "2025-06-15T09:25:10Z")

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Yes you’re right, but it does not work.  
I’ve installed the “official” ring app to test it, and the doorbell is working correctly.  
But the official app is useless for me.

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**Author:** ![Julian\_Borghuis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/julian_borghuis/32/113503_2.png) [@Julian\_Borghuis](https://community.homey.app/u/Julian_Borghuis)\
**Post date:** [June 15, 2025, 9:37am UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/673 "2025-06-15T09:37:12Z")

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Exactly i also had that. Hoping @DaneedeKruyff will react and come fast with update since all my flows checks if my alarm is disarmed before it will run so nothing is working right now….

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**Author:** ![Marco\_van\_Gijlswijk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marco_van_gijlswijk/32/113975_2.png) [@Marco\_van\_Gijlswijk](https://community.homey.app/u/Marco_van_Gijlswijk)\
**Post date:** [June 15, 2025, 10:38am UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/674 "2025-06-15T10:38:38Z")

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Hallo,  
All seems to be well, finds the doorbells and used to work with arming and disarming ring alarm system through Homey pro, but since a couple of days I get timeout all the time.  
Greatings, Marco

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**Author:** ![AHU](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ahu/32/35686_2.png) [@AHU](https://community.homey.app/u/AHU)\
**Post date:** [June 15, 2025, 12:56pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/675 "2025-06-15T12:56:48Z")

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I have a wired Ring doorbell, two Ring chimes and a Ring alarm V2 with door/windowsensors, motion sensors and a controlpanel.

When doorbell rings no snapshot will be taken.

I can control the Ring chimes as in playing a sound with a trigger. Ring chimes seems to be OK.

The alarm however cannot be controlled anymore, at the error tag is ‘unknown location’.

Also no change in alarm status (as is Home, Away) will be given.

What I already tried: Reauthenticate, (reauthentication an sich is successful) and renamed the location of the alarm. I did not remove the devices from Homey, they do not respond.

Forgot to mention that I have only one location.

Thanks in advance for all your effort so far to find a solution.

970f1317-3668-4b9f-942e-b1efa7a5cd7d

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**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\
**Post date:** [June 15, 2025, 9:14pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/676 "2025-06-15T21:14:09Z")

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Just found a little time to look into the problem that has risen the last days.  
Somehow it’s no longer possible to run commands against a location, getting the devices, getting/setting the alarm status etc.

Will have to deep dive into this to see what’s causing it and how it can be fixed.

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**Author:** ![Jaype](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jaype/32/79469_2.png) [@Jaype](https://community.homey.app/u/Jaype)\
**Post date:** [June 16, 2025, 1:30pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/677 "2025-06-16T13:30:55Z")

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I never tried to develop an app for homey.  
But is there any GitHub repo / documentation that I could use to help you debugging ? If I have time ?

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**Author:** ![RichardKowalski60](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/richardkowalski60/32/121015_2.png) [@RichardKowalski60](https://community.homey.app/u/RichardKowalski60)\
**Post date:** [June 16, 2025, 4:14pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/678 "2025-06-16T16:14:11Z")

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Looks like After 12.4.8 Update, not being able to connect to Amazon - Alexa is also an issue!

Amazon - Alexa Community forums!

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**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\
**Post date:** [June 16, 2025, 7:30pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/679 "2025-06-16T19:30:16Z")

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I’ve just published a new test version 2.13.2 which possibly contains a fix for the problems with locations.

Important, I did not go through a full test fase so I CAN NOT BE SURE SOMETHING BREAKS WHEN USING THIS TEST VERSION.

So, if you’re left with a Ring App that wasn’t doing anything anymore, you can install this version and see if it resolves your problems.

If your Ring App was still working partially, please do not install this version and wait a bit for some results of other users..

These are the people who I assume only use the Ring Alarm System and no Doorbells or Cameras, this test version may be of interest to them:  
@Rein_Blaauw @GregM @Niels_de_Jong

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**Author:** ![dennisvv](https://avatars.discourse-cdn.com/v4/letter/d/cdc98d/32.png) [@dennisvv](https://community.homey.app/u/dennisvv)\
**Post date:** [June 16, 2025, 7:55pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/680 "2025-06-16T19:55:00Z")

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This seems to fix the problem for me; thank you 😃

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**Author:** ![Jaype](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jaype/32/79469_2.png) [@Jaype](https://community.homey.app/u/Jaype)\
**Post date:** [June 16, 2025, 8:18pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/681 "2025-06-16T20:18:03Z")

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I also tried the test version.  
And everything seems to work again

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**Author:** ![AHU](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ahu/32/35686_2.png) [@AHU](https://community.homey.app/u/AHU)\
**Post date:** [June 16, 2025, 8:22pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/682 "2025-06-16T20:22:25Z")

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For me also, everything seems to be working again. Alarm and camera’s are OK. 👍  
Thank you Danee!

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**Author:** ![Simon\_Fairman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/simon_fairman/32/120772_2.png) [@Simon\_Fairman](https://community.homey.app/u/Simon_Fairman)\
**Post date:** [June 16, 2025, 8:24pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/683 "2025-06-16T20:24:20Z")

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New version has worked for me as well 👍🏻

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**Author:** ![Chris\_Starkey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chris_starkey/32/146713_2.png) [@Chris\_Starkey](https://community.homey.app/u/Chris_Starkey)\
**Post date:** [June 16, 2025, 8:55pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/684 "2025-06-16T20:55:59Z")

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Hey, I have only Ring alarm system (no doorbell or camera). The Homey app stopped working a few days ago. I have installed the new test version, 2.13.2. Everything now works perfectly again. Thank you.

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**Author:** ![Niels\_de\_Jong](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/niels_de_jong/32/131167_2.png) [@Niels\_de\_Jong](https://community.homey.app/u/Niels_de_Jong)\
**Post date:** [June 16, 2025, 9:29pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/685 "2025-06-16T21:29:38Z")

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Everything seems to work again! Thanks a lot!!

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**Author:** ![GregM](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gregm/32/117599_2.png) [@GregM](https://community.homey.app/u/GregM)\
**Post date:** [June 16, 2025, 10:11pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/686 "2025-06-16T22:11:59Z")

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My contact switches and motion sensors are working now. Thank you!

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**Author:** ![Rein\_Blaauw](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rein_blaauw/32/125473_2.png) [@Rein\_Blaauw](https://community.homey.app/u/Rein_Blaauw)\
**Post date:** [June 17, 2025, 6:00am UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/687 "2025-06-17T06:00:12Z")

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Where to find??

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**Author:** ![Niels\_de\_Jong](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/niels_de_jong/32/131167_2.png) [@Niels\_de\_Jong](https://community.homey.app/u/Niels_de_Jong)\
**Post date:** [June 17, 2025, 6:05am UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/688 "2025-06-17T06:05:56Z")

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[Ring test version](https://homey.app/en-us/app/com.amazon.ring/Ring/test/)

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**Author:** ![Rein\_Blaauw](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rein_blaauw/32/125473_2.png) [@Rein\_Blaauw](https://community.homey.app/u/Rein_Blaauw)\
**Post date:** [June 17, 2025, 6:08am UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/689 "2025-06-17T06:08:24Z")

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thanks

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