# Ring Doorbell, Camera and Alarm support for Homey **URL:** \ **Category:** Apps\ **Tags:** app, camera, ring, doorbell, homey-pro:mini:shs\ **Created:** [February 11, 2023, 7:49pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364 "2023-02-11T19:49:35Z")\ **Posts on this page:** 20\ **Page:** 19
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [September 8, 2024, 7:09pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/365 "2024-09-08T19:09:06Z")
I have a hard time troubleshooting this, simply because this is still working for me (on 3 homey’s, original 2016, pro 2019 and pro 2023) and the Diagnostics Reports don’t show anything so I have nothing to go on other than it doesn’t work for some users. I’ll see if there’s anything I can think of to attack this problem from another angle but for now I can’t produce a fix for this. ---
**Author:** ![Joram\_Bouman](https://avatars.discourse-cdn.com/v4/letter/j/8e8cbc/32.png) [@Joram\_Bouman](https://community.homey.app/u/Joram_Bouman)\ **Post date:** [September 8, 2024, 7:20pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/366 "2024-09-08T19:20:35Z")
Do you have the “official” app installed. I have the same issues there, maybe that gives you more testing options ---
**Author:** ![Julian\_Borghuis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/julian_borghuis/32/113503_2.png) [@Julian\_Borghuis](https://community.homey.app/u/Julian_Borghuis)\ **Post date:** [September 8, 2024, 7:27pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/367 "2024-09-08T19:27:48Z")
Can i add you to my homey so you can diagnose? Please pm me ---
**Author:** ![Julian\_Borghuis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/julian_borghuis/32/113503_2.png) [@Julian\_Borghuis](https://community.homey.app/u/Julian_Borghuis)\ **Post date:** [September 8, 2024, 7:30pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/368 "2024-09-08T19:30:14Z")
@DaneedeKruyff i sended you an invite to my home so you can diagnose ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [September 9, 2024, 4:41pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/369 "2024-09-09T16:41:51Z")
@Joram_Bouman No, it won’t. I have no access to the sourcecode so I can’t run it from the cli, so I would see the same as any other user installing the app @Julian_Borghuis That’s of no use, I won’t be able to see anything else or more than you can see on your Homey as the app is not run from the cli and it’s not posible to access the cli (console) ---
**Author:** ![Rocky\_Lonigro](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocky_lonigro/32/80350_2.png) [@Rocky\_Lonigro](https://community.homey.app/u/Rocky_Lonigro)\ **Post date:** [September 9, 2024, 9:55pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/370 "2024-09-09T21:55:03Z")
so we have no way to find out why the ring does not trigger anything? 😕 ---
**Author:** ![Rocky\_Lonigro](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocky_lonigro/32/80350_2.png) [@Rocky\_Lonigro](https://community.homey.app/u/Rocky_Lonigro)\ **Post date:** [September 13, 2024, 11:11pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/371 "2024-09-13T23:11:11Z")
@DaneedeKruyff sorry to bother again, but I tried to remove and read and everything but still no single ring came through. so now I’m just unlucky mine does not work? do I have to ask Ring? what else can we do? ---
**Author:** ![Peter\_Bittner](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_bittner/32/16698_2.png) [@Peter\_Bittner](https://community.homey.app/u/Peter_Bittner)\ **Post date:** [September 13, 2024, 11:32pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/372 "2024-09-13T23:32:40Z")
Do you have an Amazon hub? When this happened in the past and we were waiting for things to come right (they generally do with persistence) I set up a VD in Homey. Then using Alexa skills this VD was exposed in Alexa. Ring works well with Alexa. When the doorbell rang it was detected in Alexa which then activated the VD which did whatever I wanted it to do in Homey. ---
**Author:** ![Rocky\_Lonigro](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocky_lonigro/32/80350_2.png) [@Rocky\_Lonigro](https://community.homey.app/u/Rocky_Lonigro)\ **Post date:** [September 13, 2024, 11:37pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/373 "2024-09-13T23:37:14Z")
no I have Homey and a google nest ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [September 14, 2024, 6:38am UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/374 "2024-09-14T06:38:18Z")
Hi Rocky, Asking Ring will do no good as the offer no support for 3rd party integrations as there is on official support as such. I’m looking into replacing the API module in the app for a newer version, but can’t guarantee anything as this problem seems to affect portion of all users of the app so I highly doubt it’s caused by the app. I hope to release a test version in the upcoming week. ---
**Author:** ![Rocky\_Lonigro](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocky_lonigro/32/80350_2.png) [@Rocky\_Lonigro](https://community.homey.app/u/Rocky_Lonigro)\ **Post date:** [September 14, 2024, 11:31am UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/375 "2024-09-14T11:31:17Z")
Ok I’ll wait for your post then and then we try 🙂 thanks for your efforts! ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [September 16, 2024, 6:10pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/376 "2024-09-16T18:10:38Z")
I’ve just published a test version to the App Store, you can find it here: > **[Ring](https://homey.app/en-us/app/com.amazon.ring/Ring/)** > > Ring Doorbell, Camera and Alarm support for Homey I have no certainty this will fix the problem some of you are experiencing, so no guarantees. ---
**Author:** ![Rocky\_Lonigro](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocky_lonigro/32/80350_2.png) [@Rocky\_Lonigro](https://community.homey.app/u/Rocky_Lonigro)\ **Post date:** [September 16, 2024, 9:00pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/377 "2024-09-16T21:00:34Z")
thanks - do I have to do anything besides installing the new version before testing? ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [September 17, 2024, 5:01am UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/378 "2024-09-17T05:01:56Z")
No, you can just install it over the existing version. ---
**Author:** ![Joram\_Bouman](https://avatars.discourse-cdn.com/v4/letter/j/8e8cbc/32.png) [@Joram\_Bouman](https://community.homey.app/u/Joram_Bouman)\ **Post date:** [September 17, 2024, 5:38am UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/379 "2024-09-17T05:38:52Z")
I have installed and tested the app but unfortunately no positive outcome ---
**Author:** ![theBen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/theben/32/78988_2.png) [@theBen](https://community.homey.app/u/theBen)\ **Post date:** [September 17, 2024, 8:10pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/380 "2024-09-17T20:10:33Z")
no fix for the ring intercom for me 🙁 ---
**Author:** ![Rocky\_Lonigro](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocky_lonigro/32/80350_2.png) [@Rocky\_Lonigro](https://community.homey.app/u/Rocky_Lonigro)\ **Post date:** [September 18, 2024, 7:36am UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/381 "2024-09-18T07:36:34Z")
nothing changed for me too sadly ☹ ---
**Author:** ![Alfred\_Gieltjes](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alfred_gieltjes/32/80393_2.png) [@Alfred\_Gieltjes](https://community.homey.app/u/Alfred_Gieltjes)\ **Post date:** [September 23, 2024, 6:29pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/382 "2024-09-23T18:29:13Z")
No fix unfortunately ---
**Author:** ![dferch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dferch/32/82976_2.png) [@dferch](https://community.homey.app/u/dferch)\ **Post date:** [September 24, 2024, 5:49am UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/383 "2024-09-24T05:49:45Z")
I installed a Ring Intercom last weekend. Works fine with your app and I can open the house door. But I would like to use it in advanced flows with trigger card “someone rings on the door”. But such a card is missing. Is it possible to add something like that? My use case: I want to know, if someone rings on the door and send notification to my Awtrix or Sonos speakers. ---
**Author:** ![Rocky\_Lonigro](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocky_lonigro/32/80350_2.png) [@Rocky\_Lonigro](https://community.homey.app/u/Rocky_Lonigro)\ **Post date:** [October 1, 2024, 8:20am UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/384 "2024-10-01T08:20:52Z")
also another question: how is there an “official” Homey ring app when they don’t support it? (not that that one is working… 🙂 [Previous page](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364.md?page=18) [Next page](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364.md?page=20)