# Ring Doorbell, Camera and Alarm support for Homey **URL:** \ **Category:** Apps\ **Tags:** app, camera, ring, doorbell, homey-pro:mini:shs\ **Created:** [February 11, 2023, 7:49pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364 "2023-02-11T19:49:35Z")\ **Posts on this page:** 20\ **Page:** 11
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [July 14, 2023, 8:27am UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/202 "2023-07-14T08:27:22Z")
Hi Arend, Could you try to logon using the apps settings in the Developer Tools ([https://tools.developer.homey.app/tools/app-settings](https://tools.developer.homey.app/tools/app-settings)) while you have the browser console open? There has been one occurrence of this before, this was when the password contained a ‘special’ character, are you by any chance using a password that contains any character that isn’t regularly used (letters, numbers, simple characters) ---
**Author:** ![Arend](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arend/32/79236_2.png) [@Arend](https://community.homey.app/u/Arend)\ **Post date:** [July 14, 2023, 8:40am UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/203 "2023-07-14T08:40:06Z")
what stupid… indeed it does not find a € as simple character 😉 ---
**Author:** ![Jaype](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jaype/32/79469_2.png) [@Jaype](https://community.homey.app/u/Jaype)\ **Post date:** [July 14, 2023, 10:54am UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/204 "2023-07-14T10:54:47Z")
Ok, understood ! It’s because I try to activate it whereas some windows are opened. In the official app, I can ignore it and accept. It could be very nice to be able to bypass it in homey. Do not hesitate if you need some log/tests ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [July 14, 2023, 2:46pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/205 "2023-07-14T14:46:32Z")
> [@Jaype](#): > > It could be very nice to be able to bypass it in homey. That will not be possible unfortunately, it’s not supported by the Api as mentioned before and also stated in the error message returned by the Api: 2023-07-12T17:29:52.571Z [log] [Api] \_setLocationMode (Ring Alarm) error Error: Failed to set alarm mode to “some”. Sensors may require bypass, **which can only be done in the Ring app**. ---
**Author:** ![Jolink](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jolink/32/3559_2.png) [@Jolink](https://community.homey.app/u/Jolink)\ **Post date:** [July 26, 2023, 7:13pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/206 "2023-07-26T19:13:57Z")
Hi, I have noted that my ring doorbell pro does not communicate with Homey (early 2016 model) anymore. This happens every couple of months and normally deleting the doorbell and than including it does the trick. Now nothing seems to help anymore. I removed the app and installed it again (in the hope that works) and I saw that the Ring app isn’t available anymore for Homey, only for Homey pro. Does that mean @DaneedeKruyff that I can’t use the app anymore? I also tried the things you advised in post 97 (repair etc.), no luck. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [July 27, 2023, 6:46am UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/207 "2023-07-27T06:46:49Z")
> [@Jolink](#): > > and I saw that the Ring app isn’t available anymore for Homey, only for Homey pro All white ball Homeys are now called “Homey Pro”. ---
**Author:** ![Jolink](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jolink/32/3559_2.png) [@Jolink](https://community.homey.app/u/Jolink)\ **Post date:** [July 27, 2023, 11:24am UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/208 "2023-07-27T11:24:15Z")
cheap upgrade then 😉 After installing front doorbell these are the only items I get in the timeline. No other updates are received when someone walks by or rings the doorbell. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/9/29f53e11af9b87d5a692f8b760668ea674b415fe.png) ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [July 27, 2023, 12:48pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/209 "2023-07-27T12:48:36Z")
Hi @Jolink, Some users found out it was necessary for them to use the **Remove All Devices** option in the **Authorised Client Devices** in the Ring app, please try that. (The timeline messages form your screenshot are there because when adding the device the Movement- and Generic alarm are always set to false) ---
**Author:** ![Jolink](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jolink/32/3559_2.png) [@Jolink](https://community.homey.app/u/Jolink)\ **Post date:** [July 27, 2023, 1:09pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/210 "2023-07-27T13:09:26Z")
Thnx for your reply! Not exactly sure which option you mean, within the ring app I can **restart the app** or in app settings **revoke authentication**. Do not know where **remove all devices** is located. I removed all devices (just 1, doorbell pro) and removed the app to re-install it afterwards and added the doorbell again. ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [July 27, 2023, 3:25pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/211 "2023-07-27T15:25:56Z")
It’s not in the Homey Ring app, it’s in the Ring app on your smartphone, or on the Ring website. Did you try this: [Ring Doorbell and Camera support for Homey - #5 by DaneedeKruyff](https://community.homey.app/t/ring-doorbell-and-camera-support-for-homey/76364/5) ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [July 27, 2023, 5:30pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/212 "2023-07-27T17:30:57Z")
New version published > ## Version: 2.10.27 > > - Improved flowcard to set the mode of a location > - Fixed problem with Siren Off flow card When the Ring API returns an error on changing the location mode using a flow, the returned error is now available to the user. Here’s how to use this function: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/5/65cd52117ba88defc04119cead105085f7f1af96.png) Thanks for reporting there was no indication what was wrong when the location couldn’t be changed @Jaype The next fix is in the flow card **Turn the siren of** for supported camera’s, this function wasn’t implemented correctly so the siren was not actually turned of by using this card, this is fixed now. (Reported on GitHub) ---
**Author:** ![Jaype](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jaype/32/79469_2.png) [@Jaype](https://community.homey.app/u/Jaype)\ **Post date:** [July 27, 2023, 8:07pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/213 "2023-07-27T20:07:17Z")
Thanks a lot for your work @DaneedeKruyff This is exactly what I need. ---
**Author:** ![Jolink](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jolink/32/3559_2.png) [@Jolink](https://community.homey.app/u/Jolink)\ **Post date:** [July 27, 2023, 8:38pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/214 "2023-07-27T20:38:19Z")
> [@DaneedeKruyff](#): > > it’s in the Ring app on your smartphone, or on the Ring website. That was the trick, it now works again, thnx a million @DaneedeKruyff!! ---
**Author:** ![DeVisdude](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/devisdude/32/12410_2.png) [@DeVisdude](https://community.homey.app/u/DeVisdude)\ **Post date:** [July 30, 2023, 1:09pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/215 "2023-07-30T13:09:52Z")
For some reason my flow does not work anymore. ![IMG_7642](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/9/c904cb9f81de6fb3fc75b891530d471773a6bacd.png) The doorbell shows movement activity in the log and the play button works. Do I need to work with a tag or so? I am using the latest experimental version ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [July 30, 2023, 1:18pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/216 "2023-07-30T13:18:41Z")
> [@DeVisdude](#): > > The doorbell shows movement activity in the log and the play button works. Remove the “En…” card and see if that fixes the problem. If it does, it’s an issue with Homey’s presence. ---
**Author:** ![DeVisdude](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/devisdude/32/12410_2.png) [@DeVisdude](https://community.homey.app/u/DeVisdude)\ **Post date:** [July 30, 2023, 1:34pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/217 "2023-07-30T13:34:25Z")
Unfortunately that didnt fix the issue. ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [July 30, 2023, 6:54pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/218 "2023-07-30T18:54:26Z")
Hi Marcel, Dit you see the first Question in the FAQ? [Ring Doorbell and Camera support for Homey - #2 by DaneedeKruyff](https://community.homey.app/t/ring-doorbell-and-camera-support-for-homey/76364/2) Please perform the steps linked to in the answer. ---
**Author:** ![DeVisdude](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/devisdude/32/12410_2.png) [@DeVisdude](https://community.homey.app/u/DeVisdude)\ **Post date:** [July 30, 2023, 7:53pm UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/219 "2023-07-30T19:53:12Z")
Hi @DaneedeKruyff thanks! I tried that, however it doesnt solve the issue. The device in Homey registers the movement (see picture). Its only that the flow doesnt work. I also tried making a fresh flow. ![IMG_7643](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/c/ac3b6f716c2a3e5dbc3d613b034c2fa5cf9d08c4.jpeg) ---
**Author:** ![DaneedeKruyff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daneedekruyff/32/964_2.png) [@DaneedeKruyff](https://community.homey.app/u/DaneedeKruyff)\ **Post date:** [July 31, 2023, 5:12am UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/220 "2023-07-31T05:12:33Z")
Oh, wow, that’s a strange one. Can you please stop the app, start it again and when you see some detected motion in the device send me a Diagnostics Report? ---
**Author:** ![DidierVU](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/didiervu/32/12458_2.png) [@DidierVU](https://community.homey.app/u/DidierVU)\ **Post date:** [July 31, 2023, 5:41am UTC](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364/221 "2023-07-31T05:41:23Z")
Did you already tried it with just a push notification in the “Dan/Then” area? [Previous page](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364.md?page=10) [Next page](https://community.homey.app/t/ring-doorbell-camera-and-alarm-support-for-homey/76364.md?page=12)