# Ring Doorbell Autorisation button not working **URL:** \ **Category:** Questions & Help\ **Created:** [January 24, 2019, 2:17pm UTC](https://community.homey.app/t/ring-doorbell-autorisation-button-not-working/7856 "2019-01-24T14:17:26Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Marc\_Ponsioen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marc_ponsioen/32/9024_2.png) [@Marc\_Ponsioen](https://community.homey.app/u/Marc_Ponsioen)\ **Post date:** [January 24, 2019, 2:17pm UTC](https://community.homey.app/t/ring-doorbell-autorisation-button-not-working/7856/1 "2019-01-24T14:17:26Z")
I have a ring Video doorbell and chime that work fine without Homey but when i try to Autorize i can fill in Email and password in the new homey app but the button Autorize/Autoriseer dus not work what could i do to solve this ? ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [January 24, 2019, 8:47pm UTC](https://community.homey.app/t/ring-doorbell-autorisation-button-not-working/7856/2 "2019-01-24T20:47:35Z")
What version of homey do you have? I authorised mine when I was on V1 and it came over in the update to V2. ---
**Author:** ![Fire69](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fire69/32/8758_2.png) [@Fire69](https://community.homey.app/u/Fire69)\ **Post date:** [January 24, 2019, 8:52pm UTC](https://community.homey.app/t/ring-doorbell-autorisation-button-not-working/7856/3 "2019-01-24T20:52:16Z")
Authorized my Ring on 2.0 without any problems. ---
**Author:** ![Marc\_Ponsioen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marc_ponsioen/32/9024_2.png) [@Marc\_Ponsioen](https://community.homey.app/u/Marc_Ponsioen)\ **Post date:** [January 24, 2019, 9:38pm UTC](https://community.homey.app/t/ring-doorbell-autorisation-button-not-working/7856/4 "2019-01-24T21:38:03Z")
Hi Adrian i am running version 2.0.0 I bought the Ring just 3 days ago after the update and the ring and chime also have the latest firmware so … ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [January 24, 2019, 10:25pm UTC](https://community.homey.app/t/ring-doorbell-autorisation-button-not-working/7856/5 "2019-01-24T22:25:53Z")
You could ask the dev at: > **[denniedegroot/com.ring](https://github.com/denniedegroot/com.ring/issues?q=is%3Aopen+is%3Aissue)** > > Ring for Homey. Contribute to denniedegroot/com.ring development by creating an account on GitHub. ---
**Author:** ![Marc\_Ponsioen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marc_ponsioen/32/9024_2.png) [@Marc\_Ponsioen](https://community.homey.app/u/Marc_Ponsioen)\ **Post date:** [January 25, 2019, 12:31am UTC](https://community.homey.app/t/ring-doorbell-autorisation-button-not-working/7856/6 "2019-01-25T00:31:54Z")
OK i will thanks ! ---
**Author:** ![bvdbos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bvdbos/32/2352_2.png) [@bvdbos](https://community.homey.app/u/bvdbos)\ **Post date:** [January 25, 2019, 5:51am UTC](https://community.homey.app/t/ring-doorbell-autorisation-button-not-working/7856/7 "2019-01-25T05:51:53Z")
@denniedegroot you mean? ---
**Author:** ![Bernard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bernard/32/8448_2.png) [@Bernard](https://community.homey.app/u/Bernard)\ **Post date:** [October 6, 2019, 3:39pm UTC](https://community.homey.app/t/ring-doorbell-autorisation-button-not-working/7856/8 "2019-10-06T15:39:52Z")
To others that read this topic. My problem was that I used the autofill on my android phone to fill in my email address. When I typed it in, the authorization worked. ---
**Author:** ![Pim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pim/32/8003_2.png) [@Pim](https://community.homey.app/u/Pim)\ **Post date:** [January 15, 2020, 5:22pm UTC](https://community.homey.app/t/ring-doorbell-autorisation-button-not-working/7856/9 "2020-01-15T17:22:02Z")
I now switched from 2 way authentication to standard, but I can not login anymore, app version 2.1.4. He keeps reminding me to switch the 2 way authentication off. What could this be? ---
**Author:** ![GJBakelaar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gjbakelaar/32/9648_2.png) [@GJBakelaar](https://community.homey.app/u/GJBakelaar)\ **Post date:** [February 26, 2020, 1:03pm UTC](https://community.homey.app/t/ring-doorbell-autorisation-button-not-working/7856/10 "2020-02-26T13:03:49Z")
Same here! When I fill-in my email and password I get an email from Ring with an autorise-code. I can’t fill-in this code in the Homy app ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [February 26, 2020, 6:47pm UTC](https://community.homey.app/t/ring-doorbell-autorisation-button-not-working/7856/11 "2020-02-26T18:47:56Z")
Check out this thread [Ring Doorbell V2](https://community.homey.app/t/ring-doorbell-v2/7010/113) Basically Ring has broken it. ---
**Author:** ![Ria\_Banis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ria_banis/32/7966_2.png) [@Ria\_Banis](https://community.homey.app/u/Ria_Banis)\ **Post date:** [February 28, 2020, 4:07pm UTC](https://community.homey.app/t/ring-doorbell-autorisation-button-not-working/7856/12 "2020-02-28T16:07:21Z")
Ring app is disappeared in the store? ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [February 28, 2020, 5:07pm UTC](https://community.homey.app/t/ring-doorbell-autorisation-button-not-working/7856/13 "2020-02-28T17:07:11Z")
The dev has asked for it to be pulled as it is no longer working since Ring enforced 2FA. It is a sad day. ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [February 28, 2020, 5:16pm UTC](https://community.homey.app/t/ring-doorbell-autorisation-button-not-working/7856/15 "2020-02-28T17:16:32Z")
If people would like to see the app come back maybe you can send a new feature request to Athom [https://docs.google.com/forms/d/e/1FAIpQLSc8j\_GfID4adV4w5ogNtIX1-AqVWrkgIo3bOjkoNtqlHMM0xw/viewform](https://docs.google.com/forms/d/e/1FAIpQLSc8j_GfID4adV4w5ogNtIX1-AqVWrkgIo3bOjkoNtqlHMM0xw/viewform). Athom stand a better chance of becoming a partner with Ring than a single individual. If they get enough request perhaps they will consider it. ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [February 28, 2020, 9:10pm UTC](https://community.homey.app/t/ring-doorbell-autorisation-button-not-working/7856/16 "2020-02-28T21:10:18Z")
With help from [https://github.com/dgreif/ring](https://github.com/dgreif/ring) I have managed to get the Ring app to work with the authorisation code that is emailed (forced 2FA). I am not sure how to share this with anyone that is interested in trying it and I’m not sure I want to take it on even if Dennie would agree to that. What do people think? ---
**Author:** ![Fire69](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fire69/32/8758_2.png) [@Fire69](https://community.homey.app/u/Fire69)\ **Post date:** [February 28, 2020, 9:45pm UTC](https://community.homey.app/t/ring-doorbell-autorisation-button-not-working/7856/17 "2020-02-28T21:45:56Z")
Let me know if you need somebody to test it 🙂 ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [February 28, 2020, 9:47pm UTC](https://community.homey.app/t/ring-doorbell-autorisation-button-not-working/7856/18 "2020-02-28T21:47:52Z")
I have forked Dennie’s repository so the modified code can be grabbed from here [https://github.com/AdyRock/com.ring](https://github.com/AdyRock/com.ring) ---
**Author:** ![gy\_1977](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gy_1977/32/16573_2.png) [@gy\_1977](https://community.homey.app/u/gy_1977)\ **Post date:** [February 28, 2020, 11:01pm UTC](https://community.homey.app/t/ring-doorbell-autorisation-button-not-working/7856/19 "2020-02-28T23:01:20Z")
This is great work, many thanks, how do I install? ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [February 28, 2020, 11:32pm UTC](https://community.homey.app/t/ring-doorbell-autorisation-button-not-working/7856/20 "2020-02-28T23:32:04Z")
You will have to install it via the CLI. There is a tutorial here [[HOW TO] CLI install method](https://community.homey.app/t/how-to-cli-install-method/198) ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [February 29, 2020, 7:21am UTC](https://community.homey.app/t/ring-doorbell-autorisation-button-not-working/7856/21 "2020-02-29T07:21:32Z")
Very nice and works like a charm, cheers! [Next page](https://community.homey.app/t/ring-doorbell-autorisation-button-not-working/7856.md?page=2)