# Ring Doorbell 2 **URL:** \ **Category:** Questions & Help\ **Tags:** app\ **Created:** [March 28, 2020, 8:33am UTC](https://community.homey.app/t/ring-doorbell-2/27629 "2020-03-28T08:33:54Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Danne](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danne/32/23205_2.png) [@Danne](https://community.homey.app/u/Danne)\ **Post date:** [March 28, 2020, 8:33am UTC](https://community.homey.app/t/ring-doorbell-2/27629/1 "2020-03-28T08:33:54Z")
Hi, So I have a Ring Doorbell 2 I added, all good, so when someone presses the doorbell I get a picture and speakers let me know. I also have a mailbox just outside my door, with a Z-wave sensor in it, I added a flow so when the sensor is triggered by mail, the camera takes a picture and sends to me “you got mail” Just that in the doorbell there is only one “tag” “image” since I use that tag to both vistors and mail both triggers on any flow. My question is, can you add more tags to Homey? or is it up to the developer of apps? Now when I get mail I get 2 notifications “you got mail” “you got a visitor” and only way to solve it is by tags? Br /Danne ---
**Author:** ![Danne](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danne/32/23205_2.png) [@Danne](https://community.homey.app/u/Danne)\ **Post date:** [March 28, 2020, 8:47am UTC](https://community.homey.app/t/ring-doorbell-2/27629/3 "2020-03-28T08:47:59Z")
so I have these two for visitors [https://homey.app/f/K5ukw4](https://homey.app/f/K5ukw4) [https://homey.app/f/Wdzkw4](https://homey.app/f/Wdzkw4) Can only add two links in one post since I am new to forum 😛 ---
**Author:** ![Danne](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danne/32/23205_2.png) [@Danne](https://community.homey.app/u/Danne)\ **Post date:** [March 28, 2020, 8:48am UTC](https://community.homey.app/t/ring-doorbell-2/27629/4 "2020-03-28T08:48:41Z")
then these two for mail [https://homey.app/f/P2bkw4](https://homey.app/f/P2bkw4) [https://homey.app/f/pRjkw4](https://homey.app/f/pRjkw4) ---
**Author:** ![Hannes85](https://avatars.discourse-cdn.com/v4/letter/h/e79b87/32.png) [@Hannes85](https://community.homey.app/u/Hannes85)\ **Post date:** [March 28, 2020, 8:50am UTC](https://community.homey.app/t/ring-doorbell-2/27629/5 "2020-03-28T08:50:11Z")
Flow 1 When the MAIL zwave sensor is triggered THEN start a timer “pending doorbell” and take a picture —- Flow 2 When the doorbell rings And the timer “pending doorbell” is running Then “there is someone at the door”, reset countdown and send picture —— Flow 3 When the countdown reaches 0 Then send notification “there is mail” and include picture ---
**Author:** ![Danne](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danne/32/23205_2.png) [@Danne](https://community.homey.app/u/Danne)\ **Post date:** [March 28, 2020, 9:04am UTC](https://community.homey.app/t/ring-doorbell-2/27629/6 "2020-03-28T09:04:34Z")
Hi Hannes, So how do I configure the Countdown app? I added a name in it to “Pending Doorbell” but under seconds, what time do I need or should use? Thanks in advance. ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [March 28, 2020, 9:06am UTC](https://community.homey.app/t/ring-doorbell-2/27629/7 "2020-03-28T09:06:06Z")
My preference would be to create a variable and set it to one value when the mailbox triggers and another value when doorbell rings. then in the flow that triggers when a picture is ready you can check the variable to see which action to take. ---
**Author:** ![Hannes85](https://avatars.discourse-cdn.com/v4/letter/h/e79b87/32.png) [@Hannes85](https://community.homey.app/u/Hannes85)\ **Post date:** [March 28, 2020, 9:10am UTC](https://community.homey.app/t/ring-doorbell-2/27629/8 "2020-03-28T09:10:10Z")
This is entirely up to you and your situation. If your pathway from the mailbox sensor to the door is a couple of meters and people that intend to press the doorbell will always be there within 30 seconds then 30 seconds is enough as a timer. If your pathway is 1000m and people take 10 minutes to reach the doorbell once the mailbox sensor has been tripped you need to adjust the countdown to a longer interval. ---
**Author:** ![Hannes85](https://avatars.discourse-cdn.com/v4/letter/h/e79b87/32.png) [@Hannes85](https://community.homey.app/u/Hannes85)\ **Post date:** [March 28, 2020, 9:12am UTC](https://community.homey.app/t/ring-doorbell-2/27629/9 "2020-03-28T09:12:52Z")
This would still give you two pictures when someone presses the doorbell because first the variable will send out the mail picture and then a doorbell picture if the doorbell is pressed. You need to work with a delay in this case, hence the countdown proposal ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [March 28, 2020, 9:14am UTC](https://community.homey.app/t/ring-doorbell-2/27629/10 "2020-03-28T09:14:52Z")
> [@Danne](#): > > So how do I configure the Countdown app? > > I added a name in it to “Pending Doorbell” but under seconds, what time do I need or should use? > Thanks in advance. For the Countdown app u don’t set seconds when adding a timer. U decide how many seconds it will run in ur flows. Just add the name of the timer and do the rest in ur flows. ---
**Author:** ![Hannes85](https://avatars.discourse-cdn.com/v4/letter/h/e79b87/32.png) [@Hannes85](https://community.homey.app/u/Hannes85)\ **Post date:** [March 28, 2020, 9:16am UTC](https://community.homey.app/t/ring-doorbell-2/27629/11 "2020-03-28T09:16:00Z")
Ow I misread the question. Indeed, in the countdown app you only add the timer name. The value is pushed through the actual flow every time it is triggered. Thanks Roco! ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [March 28, 2020, 9:17am UTC](https://community.homey.app/t/ring-doorbell-2/27629/12 "2020-03-28T09:17:35Z")
But the person at the door might be different to the one at the mail box 😉 Also the way the Ring doorbell app works you can’t send the picture immediately. There is an action to start the picture capture and a trigger when it is ready. So the reason for two pictures it that both of the picture ready flows get triggered for each event. So by using a variable the picture ready trigger knows which action triggered it/ ---
**Author:** ![Danne](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danne/32/23205_2.png) [@Danne](https://community.homey.app/u/Danne)\ **Post date:** [March 28, 2020, 9:21am UTC](https://community.homey.app/t/ring-doorbell-2/27629/13 "2020-03-28T09:21:21Z")
Countdown timer wont let me save unless I add seconds or a tag ---
**Author:** ![Hannes85](https://avatars.discourse-cdn.com/v4/letter/h/e79b87/32.png) [@Hannes85](https://community.homey.app/u/Hannes85)\ **Post date:** [March 28, 2020, 9:22am UTC](https://community.homey.app/t/ring-doorbell-2/27629/14 "2020-03-28T09:22:58Z")
It doesn’t matter what seconds you add there, for now only the name is important. In the countdown flow card you will overwrite that value anyway. ---
**Author:** ![Danne](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danne/32/23205_2.png) [@Danne](https://community.homey.app/u/Danne)\ **Post date:** [March 28, 2020, 9:26am UTC](https://community.homey.app/t/ring-doorbell-2/27629/15 "2020-03-28T09:26:12Z")
Okey, Flow 2, how can I add reset Countdown in Then? I have “Start” “Adjust” “stop” ---
**Author:** ![Hannes85](https://avatars.discourse-cdn.com/v4/letter/h/e79b87/32.png) [@Hannes85](https://community.homey.app/u/Hannes85)\ **Post date:** [March 28, 2020, 9:27am UTC](https://community.homey.app/t/ring-doorbell-2/27629/16 "2020-03-28T09:27:29Z")
Stop countdown timer Or you can do it manually (the geeky way :)); Adjust countdown timer to -1 ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [March 28, 2020, 9:35am UTC](https://community.homey.app/t/ring-doorbell-2/27629/17 "2020-03-28T09:35:55Z")
In fact you don’t need any variables or a timer. You just have one flow for when the image is captured that sends it to you phones. All the information about the notification is sent in the original flows so all the snapshot is grabbed flow has to do is send the picture. ---
**Author:** ![Hannes85](https://avatars.discourse-cdn.com/v4/letter/h/e79b87/32.png) [@Hannes85](https://community.homey.app/u/Hannes85)\ **Post date:** [March 28, 2020, 9:38am UTC](https://community.homey.app/t/ring-doorbell-2/27629/18 "2020-03-28T09:38:40Z")
Still you need some kind of logic or timing Adrian. The mail sensor is ALWAYS triggered because people that intend to push the doorbell trigger the mail sensor. This requires a timing to be implemented to append a possible doorbell press and overrule the mail flow. ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [March 28, 2020, 9:39am UTC](https://community.homey.app/t/ring-doorbell-2/27629/19 "2020-03-28T09:39:39Z")
> [@Danne](#): > > Countdown timer wont let me save unless I add seconds or a tag Then my best guess would be ur not using the [Countdown app](https://homey.app/nl-nl/app/nl.bevlogenheid.countdown/CountDown/) but another app ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [March 28, 2020, 9:45am UTC](https://community.homey.app/t/ring-doorbell-2/27629/20 "2020-03-28T09:45:14Z")
Why? He said the mailbox was outside the door. So someone will either put mail in the mailbox OR ring the doorbell. He has the original flows setup to to send the relevant messages when either one is triggered but the issue is he has two flows that send pictures when an image is ready but only needs one. ---
**Author:** ![Danne](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danne/32/23205_2.png) [@Danne](https://community.homey.app/u/Danne)\ **Post date:** [March 28, 2020, 9:47am UTC](https://community.homey.app/t/ring-doorbell-2/27629/21 "2020-03-28T09:47:18Z")
Correct, its 1m between the mail box and the Doorbell, but since I use the same tag, it trigges both when “use current snap” so when someone opens the mailbox it triggers both, i get 2 messages “you got mail” and “you have a visitor” Either way, I guess I am to stupid to the get the counter thing to work 😛 [Next page](https://community.homey.app/t/ring-doorbell-2/27629.md?page=2)