# Restore backup on a new HP, Hue problems **URL:** \ **Category:** Apps\ **Tags:** app, zigbee, homey-pro, hue\ **Created:** [December 4, 2023, 10:01pm UTC](https://community.homey.app/t/restore-backup-on-a-new-hp-hue-problems/96821 "2023-12-04T22:01:44Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![DingDong](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dingdong/32/48779_2.png) [@DingDong](https://community.homey.app/u/DingDong)\ **Post date:** [December 4, 2023, 10:01pm UTC](https://community.homey.app/t/restore-backup-on-a-new-hp-hue-problems/96821/1 "2023-12-04T22:01:44Z")
Hey! So I went from a 2019 to the 2023 HP! Works like a charm after restoring from a backup. The only thing I cant get to work is Philips hue. I have a Hue bridge and some lights that wont connect with my new Homey. I removed the lights from Homey, and reinstalled the Hue app. I tried to add a new device, and opened my newly installed hue app in Homey. Unfortunately it cant find any lights or brigdes at all. How to I get the new Homey to speak to my hue setup again? I really want to keep using my scenes and current setup. Sorry if this a known issue. I could find any relevant info for this particular problem. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [December 5, 2023, 6:36am UTC](https://community.homey.app/t/restore-backup-on-a-new-hp-hue-problems/96821/2 "2023-12-05T06:36:48Z")
> [@DingDong](#): > > Unfortunately it cant find any lights or brigdes at all. If it can’t find the bridge at all there might be a networking issue, like Homey and the Hue bridge not being in the same network segment/VLAN. ---
**Author:** ![DingDong](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dingdong/32/48779_2.png) [@DingDong](https://community.homey.app/u/DingDong)\ **Post date:** [December 5, 2023, 6:44am UTC](https://community.homey.app/t/restore-backup-on-a-new-hp-hue-problems/96821/3 "2023-12-05T06:44:09Z")
Thanks for answering! I’m just not sure how this is supposed to be done. I don’t get any options to log in to my Hue account in the Hue/Homey app. Any idea how to just reset the Hue connection and add the whole thing from the start? Thanks! ---
**Author:** ![DingDong](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dingdong/32/48779_2.png) [@DingDong](https://community.homey.app/u/DingDong)\ **Post date:** [December 5, 2023, 8:04pm UTC](https://community.homey.app/t/restore-backup-on-a-new-hp-hue-problems/96821/4 "2023-12-05T20:04:05Z")
Since Homey support offer a three week response time, I was hoping that someone could help me understand the issue and how it was solved in this thread: > [@Philips hue no connection after homey restore](https://community.homey.app/t/philips-hue-no-connection-after-homey-restore/38719/19): > > I can confirm that mine hasn’t. It is configured with a static IP and Homey has a DHCP bound IP Thanks in advance!