# \[Request\] Separate community categories for Homey Pro and Homey Bridge **URL:** \ **Category:** Off-Topic\ **Tags:** forum, discourse\ **Created:** [September 26, 2021, 10:15am UTC](https://community.homey.app/t/request-separate-community-categories-for-homey-pro-and-homey-bridge/52221 "2021-09-26T10:15:55Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [September 26, 2021, 10:15am UTC](https://community.homey.app/t/request-separate-community-categories-for-homey-pro-and-homey-bridge/52221/1 "2021-09-26T10:15:55Z")
Dear @Emile, Dear Administrators (@Caseda, @Dijker, @johan_bendz, @Jamie, @PhilS), Since the launch of the Homey Bridge, many new Homey Bridge users join the community and have questions about the setup of the Bridge, apps in reference to the Bridge, problems with the Bridge. Unfortunately, it is often not clear that the questions relate to the Homey Bridge. Answers or help from Homey Pro users are sometimes not applicable and confuse the new Homey Bridge users (even more). Therefore, my request is to have separate categories for Homey Pro users and Homey Bridge users in the community. Accordingly, the “Welcome to the forum!” thread should be modified as well. I guess @Dijker has already made a similar request, however I am not sure what the status is and if Athom is aware of it. That’s the reason I’m asking a (further) request of my own. If the post is not welcome, please delete it. With kind regards, Dirk ---
**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\ **Post date:** [September 26, 2021, 10:19am UTC](https://community.homey.app/t/request-separate-community-categories-for-homey-pro-and-homey-bridge/52221/2 "2021-09-26T10:19:03Z")
Hi Dirk, We are currently discussing the best way to handle this going forward. Have you got specific examples of bridge only discussions which should be moved? Thanks ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [September 26, 2021, 10:54am UTC](https://community.homey.app/t/request-separate-community-categories-for-homey-pro-and-homey-bridge/52221/3 "2021-09-26T10:54:49Z")
Hi Jamie, good to know that this topic is in progress, thanks for that! I went through the list of recently updated Topics. These topics were updated in the last 3-4 hours: > [@Zweite Hue Bridge wird nicht gefunden](https://community.homey.app/t/zweite-hue-bridge-wird-nicht-gefunden/52004/4): > > Vielen Dank für die Antwort aber ich finde in der homey Beta gar keine Bridges, sondern werde nur mit Hue verbunden. Und das mittlerweile auch nicht mehr. Fehlermeldung Rate Limited > [@Problem Homey Bridge Not Connected](https://community.homey.app/t/problem-homey-bridge-not-connected/52220/6): > > Confirmed, Today 2021-09-26 the latest Firmware version of the Bridge is 21. I guess the disconnects are one of the known issues: Homey Bridge might sometimes disconnect & reconnect for a few seconds. > [@Homey Bridge IKEA problems](https://community.homey.app/t/homey-bridge-ikea-problems/52218/2): > > Yes. > [@Homey (cloud / bridge version), a selection of available apps (WIKI)](https://community.homey.app/t/homey-cloud-bridge-version-a-selection-of-available-apps-wiki/51520): > > Athom updated the [Homey App Store](https://homey.app/apps/) you can select Homey beta or Homey Pro and when you scroll down, you’ll get the option to filter on platform and category and/or technology (Zigbee, Zwave, RF 433 Mhz, IR, Bluetooth LE, Cloud etc. ) Link: [https://homey.app/en-gb/apps/browse/#filter?platform=cloud](https://homey.app/en-gb/apps/browse/#filter?platform=cloud) Homey beta status: [https://homey.app/en-us/wiki/homey-beta-status/](https://homey.app/en-us/wiki/homey-beta-status/) We decided to create a list of apps. It also shows a quick view of the difference, app wise, between the Home… > [@Home Bridge does not find any network device](https://community.homey.app/t/home-bridge-does-not-find-any-network-device/52187/4): > > It’s a real shame as that would be the most useful aspect to me. For example my mums TV is controllable over IP and has a wireless remote (not IR) consequently can’t use it with Homey Bridge. Similar with weather station. Also WiFi controlled plugs… but those could be swapped out for Z-Wave or ZigBee. It’s a deliberate dumb down I guess. Shame… > [@Homey Bridge...trouble..trouble with Aqara](https://community.homey.app/t/homey-bridge-trouble-trouble-with-aqara/51791/35): > > @Stephan1975 Thank you for providing the details; found the issue in filtering devices for Homey Cloud domain. I’m finalizing the v1.3.3 update of the app that I will push to the app store today. You’ll need to remove the devices that are not recognized properly and that were added as Generic Zigbee devices and re-include them based on the v1.3.3 app update. Based on this update, the devices will be recognized properly. I hope I understood you right and this is what you need. ---
**Author:** ![Russell\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/russell_s/32/45779_2.png) [@Russell\_S](https://community.homey.app/u/Russell_S)\ **Post date:** [September 26, 2021, 11:31am UTC](https://community.homey.app/t/request-separate-community-categories-for-homey-pro-and-homey-bridge/52221/4 "2021-09-26T11:31:42Z")
Hi Jamie, (Edit), Athom really should of anticipated and pre-planned this before the bridge’s release and consulted with all the Mod’s before hand. (/Edit) The whole release and marketing strategy of it has been a bit messy in my opinion. Could I possibly suggest a new thread be opened up on the forum and get some input and ideas from all the user’s on how to adjust to all these new changes as it is actually quite a radical change. Even just saying the word “Homey” now has multiple contexts and meanings to it. I think it’s something that needs very careful thought , structuring and discussion. I think there needs to be a fairly radical change to the forum structure to avoid any confusion from the public and build a separation between the two products. A contribution of multiple ideas and input by the members on here would be a good idea I think. ---
**Author:** ![Undertaker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/undertaker/32/53278_2.png) [@Undertaker](https://community.homey.app/u/Undertaker)\ **Post date:** [September 26, 2021, 11:32am UTC](https://community.homey.app/t/request-separate-community-categories-for-homey-pro-and-homey-bridge/52221/5 "2021-09-26T11:32:28Z")
I’ve tried to help with questions a couple of times. It only turned out after a query that it was a bridge owner. Usually there should be two completely separate forums to avoid these misunderstandings. ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [September 26, 2021, 2:39pm UTC](https://community.homey.app/t/request-separate-community-categories-for-homey-pro-and-homey-bridge/52221/6 "2021-09-26T14:39:38Z")
> [@Russell\_S](#): > > Hi Jamie, > > With all due respect this probably should of been anticipated and pre-planned before the bridge’s release. There is nothing @Jamie or any other moderator can do about this. This “community” forum is under full control by Athom. All they can do is ask and hope. And then the “we know what users want” kicks in. ---
**Author:** ![Russell\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/russell_s/32/45779_2.png) [@Russell\_S](https://community.homey.app/u/Russell_S)\ **Post date:** [September 26, 2021, 3:05pm UTC](https://community.homey.app/t/request-separate-community-categories-for-homey-pro-and-homey-bridge/52221/7 "2021-09-26T15:05:24Z")
> [@Rocodamelshekima](#): > > There is nothing @Jamie or any other moderator can do about this. > This “community” forum is under full control by Athom. All they can do is ask and hope. > And then the “we know what users want” kicks in. My apologies. I don’t know everyone on the forum. When he said “ We are currently discussing the best way to handle this going forward.” I assumed he was apart of Athom or was involved with them some how… ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [September 26, 2021, 5:45pm UTC](https://community.homey.app/t/request-separate-community-categories-for-homey-pro-and-homey-bridge/52221/8 "2021-09-26T17:45:34Z")
> [@Undertaker](#): > > Usually there should be two completely separate forums to avoid these misunderstandings. Guess that is not what they want, Homey with an Homey Bridge and a Homey Pro have a lot common. but I know where they differ is not something many end users understand. Jamie and I already asked/discussed in #Moderators. but we don’t have got that much response. In my opinion you can’t and should not split everything, but my guess would be: - Homey (Cloud) - Homey Bridge - Homey Pro (Including Older Homey’s ) I started with creating and applying Tags ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/2/122a2358a34cc1d7356da37f796e0675a48e74e8.png) and already split first topic as it was complete different where the user expected to have exact the same issue on a bridge (as a User on a “Pro” with Upgrade Issues ) : ([Problem Homey Bridge Not Connected](https://community.homey.app/t/problem-homey-bridge-not-connected/52220) ) I Already started with updating the Problem Wiki’s: and Pinned them again 😉 > [@\[Tip\] Problems with Homey?](https://community.homey.app/t/problems-with-homey/35744): > > When u have problems with Homey and you are reaching out to the community members here on the forums it’s important to give as much info as u can. First of All: New Homey Family members! Since September 2021: Homey (Service / Premium), and the first “old” Homey is rebranded as Homey Pro (early 201x) Since Januari 2023:\* Homey Pro Early 2023 started to get shipped. And while using Homey with or without a Homey Bridge on many aspects CAN be the same as the Homey Pro, they differ in capabili… and > [@\[Tip\] Problemen met Homey?](https://community.homey.app/t/problemen-met-homey/35746): > > Mocht je problemen hebben met Homey en hier de community members om hulp komen vragen is het belangrijk om zoveel mogelijk info te geven. Allereerst: Nieuwe Homey Familieleden 09-2021 en 01-2023 Sinds September 2021: Homey (Service / Premium), en de eerste “oude” Homey is omgedoopt tot Homey Pro (early 201x) Sinds Januari 2023: Homey Pro Early 2023 wordt geleverd aan de early adopters. En hoewel het gebruik van de nieuwe Homey met of zonder Homey Bridge in veel opzichten hetzelfde kan z… ---
**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\ **Post date:** [September 27, 2021, 2:12am UTC](https://community.homey.app/t/request-separate-community-categories-for-homey-pro-and-homey-bridge/52221/9 "2021-09-27T02:12:38Z")
Both the Bridge and Pro share the same Homey App - as well as many ‘driver apps’, if I am having an issue with my Fibaro switch, is it likely to be an issue with the Homey App, Hardware or Fibaro App? Should there be a thread for Fibaro on bridge as well as pro? What about for each language? What % of issues do you suspect a bridge user will have that a community bridge member can solve that a pro community member can not? Do we want bridge users making suggestions for the ‘global app’ to be doing that in seclusion from pro users? Given that the bridge is very much a consumer product, do we expect there to be a large amount of bridge users on the forums, will the information that pro users supply for flows etc still of of use to them or over the top? @Russell_S hopefully you can see it’s a very interesting problem, but I think as time goes on we will get a clearer idea of the best way to manage this.