# Repair 433 MHz device: "Error: unknown\_error\_getting\_file"

**URL:** <https://community.homey.app/t/repair-433-mhz-device-error-unknown-error-getting-file/113557>\
**Category:** Devices\
**Created:** [July 28, 2024, 4:55pm UTC](https://community.homey.app/t/repair-433-mhz-device-error-unknown-error-getting-file/113557 "2024-07-28T16:55:11Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Paxman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/paxman/32/128050_2.png) [@Paxman](https://community.homey.app/u/Paxman)\
**Post date:** [July 28, 2024, 4:55pm UTC](https://community.homey.app/t/repair-433-mhz-device-error-unknown-error-getting-file/113557/1 "2024-07-28T16:55:11Z")

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Hey Homeys!

Sometimes I have problems with 433 MHz sensors that stop updating their values. In “Insight” there is only a straight horizontal line even if I can see that the value is changing on the sensors display.

I found that if I right click on the sensor in the Homey web GUI there is an option called “Repair”. When I click on that I get this:

 ![Skärmavbild 2024-07-28 kl. 18.35.52](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/9/993554cc4d44f3f89e1a5a854495744d93c436d8.png)

When I click on “OK” I get this:

 ![Skärmavbild 2024-07-28 kl. 18.52.37](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/9/89058634ad2940b763c3f1fac3169763b24a0ea5.png)

I get that there might be no new sensor for Homey to find…but why do I get the first error message?

/Fred

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [July 28, 2024, 7:10pm UTC](https://community.homey.app/t/repair-433-mhz-device-error-unknown-error-getting-file/113557/2 "2024-07-28T19:10:34Z")

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What Homey App for RF 433 MHz are you using?

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**Author:** ![Paxman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/paxman/32/128050_2.png) [@Paxman](https://community.homey.app/u/Paxman)\
**Post date:** [July 28, 2024, 8:04pm UTC](https://community.homey.app/t/repair-433-mhz-device-error-unknown-error-getting-file/113557/3 "2024-07-28T20:04:10Z")

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I’m using Wireless Weather Sensors, version 3.2.1.

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [July 28, 2024, 8:13pm UTC](https://community.homey.app/t/repair-433-mhz-device-error-unknown-error-getting-file/113557/4 "2024-07-28T20:13:55Z")

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> [@Paxman](#):
>
> Wireless Weather Sensors, version 3.2.1

see the link in the Appsore:

**Community** [Visit forum »](https://community.homey.app/t/23532)  
Please ask there the Developer to keep everything central.

> Therefore closed.

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<div class="post-metadata">

**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [July 28, 2024, 8:14pm UTC](https://community.homey.app/t/repair-433-mhz-device-error-unknown-error-getting-file/113557/5 "2024-07-28T20:14:01Z")

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