# Reolink doorbell flow won't work

**URL:** <https://community.homey.app/t/reolink-doorbell-flow-wont-work/148166>\
**Category:** Questions & Help\
**Created:** [December 30, 2025, 7:04pm UTC](https://community.homey.app/t/reolink-doorbell-flow-wont-work/148166 "2025-12-30T19:04:10Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Reemsons](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/reemsons/32/121861_2.png) [@Reemsons](https://community.homey.app/u/Reemsons)\
**Post date:** [December 30, 2025, 7:04pm UTC](https://community.homey.app/t/reolink-doorbell-flow-wont-work/148166/1 "2025-12-30T19:04:10Z")

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I’ve bought a Reolink doorbell (D340W). Strangely enough, in the Homey app I can’t find any flow trigger like “When the doorbell rings.” Instead, I only see some odd **IF** triggers, such as:

- The tamper alarm turned on (didn’t work to start the flow)

- The sound alarm turned on (also didn’t work to start the flow)

- The storage alarm turned on (also didn’t work to start the flow)

I tried a few of these in a simple flow ( **IF … THEN send push notification** ), but none of them sends a message when I press the doorbell.

Could anybody maybe help me out a bit? I’m completely new to Homey, so I’d really appreciate your help

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**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\
**Post date:** [December 30, 2025, 7:07pm UTC](https://community.homey.app/t/reolink-doorbell-flow-wont-work/148166/2 "2025-12-30T19:07:49Z")

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It should be supported according to the App Store page

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/c/3c2df30502b4c64ccfbf447672356cd9ba04ec95.png)

Tamper alarm, sound alarm and storage alarm are from the capabilities of the device (you can see those in the Homey mobile app as well) and are added by default by Homey. Those are not used for button presses since those are stateless.

Did you use this app?

> **[Reolink | Homey](https://homey.app/en-us/app/com.reolink/Reolink/test/)**
>
> Bring your Reolink cameras into your smart home with the Reolink Cameras app for Homey.

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**Author:** ![Reemsons](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/reemsons/32/121861_2.png) [@Reemsons](https://community.homey.app/u/Reemsons)\
**Post date:** [December 30, 2025, 7:16pm UTC](https://community.homey.app/t/reolink-doorbell-flow-wont-work/148166/3 "2025-12-30T19:16:38Z")

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No I did not. I tried now. Turned on HTTPS (the others were on). But it can’t find my doorbell strange enough…

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [December 30, 2025, 9:05pm UTC](https://community.homey.app/t/reolink-doorbell-flow-wont-work/148166/4 "2025-12-30T21:05:41Z")

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Check the [github.com](http://github.com) issue tracker of the Reolink app → Reo doorbell is not recognised (yet).  
You’ll find the links on the app page at the homey.app store

> [@Reolink App - "Negotiation"](https://community.homey.app/t/reolink-app-negotiation/131186/24):
>
> I just tried on both Pro and SHS, it doesn’t find my doorbell nor my E1pro cam. The Onvif Camera app discovers both instantly. You’d best report it to:

> [@Reolink App - "Negotiation"](https://community.homey.app/t/reolink-app-negotiation/131186/25):
>
> I tried the app, bt it does not find my doorbell (D340W). HA finds the doorbell with no issue, but homey doesn’t find anything. Also the store does not show any cards to trigger when a doorbell is pressed or person is reqonized.