# Remove Homey from system

**URL:** <https://community.homey.app/t/remove-homey-from-system/3130>\
**Category:** Questions & Help\
**Created:** [October 22, 2018, 8:12pm UTC](https://community.homey.app/t/remove-homey-from-system/3130 "2018-10-22T20:12:13Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![Johan\_Lagergren](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johan_lagergren/32/1580_2.png) [@Johan\_Lagergren](https://community.homey.app/u/Johan_Lagergren)\
**Post date:** [October 22, 2018, 8:12pm UTC](https://community.homey.app/t/remove-homey-from-system/3130/1 "2018-10-22T20:12:13Z")

</div>

I got a new Homey on warranty. This one works. But how do I delete the old “ghost” homey from my account?

/Johan

---

<div class="post-metadata">

**Author:** ![willem](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/willem/32/899_2.png) [@willem](https://community.homey.app/u/willem)\
**Post date:** [October 22, 2018, 8:18pm UTC](https://community.homey.app/t/remove-homey-from-system/3130/2 "2018-10-22T20:18:04Z")

</div>

Someone wrote a while ago the same question, and answer was then to contact Athom and they will remove the old one for you.  
See also this topic on the old forum:

> **[\[Solved\] Deleting a homey from my devices](https://forum.athom.com/discussion/4197/solved-deleting-a-homey-from-my-devices)**
>
> Tried to search without any luck. My problem is that i had two homeys and now i only have one. How can i delete the inactive one from my account? 

---

<div class="post-metadata">

**Author:** ![FKey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fkey/32/14793_2.png) [@FKey](https://community.homey.app/u/FKey)\
**Post date:** [October 22, 2018, 10:11pm UTC](https://community.homey.app/t/remove-homey-from-system/3130/3 "2018-10-22T22:11:20Z")

</div>

@Bram, please inform the helpdesk that when they replace a homey, they should remove the old homey from the account.  
(So users who suffered from a broken homey dont have to call the helpdesk a second time)

---

<div class="post-metadata">

**Author:** ![MbenzNo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mbenzno/32/5704_2.png) [@MbenzNo](https://community.homey.app/u/MbenzNo)\
**Post date:** [October 23, 2018, 10:00pm UTC](https://community.homey.app/t/remove-homey-from-system/3130/4 "2018-10-23T22:00:37Z")

</div>

Go to your Homey overview in the desktop app and hold down the “alt” button on your keyboard. While holding down the “alt” button, hover over the offline Homey.  
A delete button will be displayed in the top right corner of this Homey. Click on it to remove this Homey.

---

<div class="post-metadata">

**Author:** ![Johan\_Lagergren](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johan_lagergren/32/1580_2.png) [@Johan\_Lagergren](https://community.homey.app/u/Johan_Lagergren)\
**Post date:** [October 24, 2018, 6:18am UTC](https://community.homey.app/t/remove-homey-from-system/3130/5 "2018-10-24T06:18:57Z")

</div>

Nope. (Running Mac, btw)

/Johan

---

<div class="post-metadata">

**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [August 19, 2024, 5:58pm UTC](https://community.homey.app/t/remove-homey-from-system/3130/6 "2024-08-19T17:58:28Z")

</div>

Archived on August 19, 2024, 5:58pm UTC



---

<div class="post-metadata">

**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [August 19, 2024, 5:58pm UTC](https://community.homey.app/t/remove-homey-from-system/3130/7 "2024-08-19T17:58:39Z")

</div>

> [@\[HowTo\] Removing Homey (Pro) from your Account](https://community.homey.app/t/howto-removing-homey-pro-from-your-account/114672):
>
> As there have been several questions here on the community: For Homey (Service) aka the Cloud it is a little different.
