# Red ring **URL:** \ **Category:** Off-Topic\ **Created:** [October 31, 2019, 1:36pm UTC](https://community.homey.app/t/red-ring/20005 "2019-10-31T13:36:44Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![yemoH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yemoh/32/3545_2.png) [@yemoH](https://community.homey.app/u/yemoH)\ **Post date:** [October 31, 2019, 1:36pm UTC](https://community.homey.app/t/red-ring/20005/1 "2019-10-31T13:36:45Z")
Darn, Homey showed the red ring, when I woke up this morning. PTP and a reset didn’t work. I’m afraid I’ll lose all my flows. ☹ ---
**Author:** ![yemoH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yemoh/32/3545_2.png) [@yemoH](https://community.homey.app/u/yemoH)\ **Post date:** [October 31, 2019, 1:38pm UTC](https://community.homey.app/t/red-ring/20005/2 "2019-10-31T13:38:08Z")
Other 2A power supplies didn’t work either. Any ideas? Help is appreciated. ---
**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\ **Post date:** [October 31, 2019, 1:38pm UTC](https://community.homey.app/t/red-ring/20005/3 "2019-10-31T13:38:14Z")
First try a different power supply (3A, or atleast more than 2A). That appears to be a common issue currently. – Right, no other ideas. Sorry, good luck! ---
**Author:** ![yemoH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yemoh/32/3545_2.png) [@yemoH](https://community.homey.app/u/yemoH)\ **Post date:** [October 31, 2019, 1:56pm UTC](https://community.homey.app/t/red-ring/20005/5 "2019-10-31T13:56:21Z")
Thank you. I will order one and post the results. ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [October 31, 2019, 2:17pm UTC](https://community.homey.app/t/red-ring/20005/6 "2019-10-31T14:17:14Z")
And u did follow the PTP rules? Search the forum for PTP. ---
**Author:** ![yemoH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yemoh/32/3545_2.png) [@yemoH](https://community.homey.app/u/yemoH)\ **Post date:** [October 31, 2019, 3:21pm UTC](https://community.homey.app/t/red-ring/20005/7 "2019-10-31T15:21:58Z")
I forgot to mention all the detail. I waited 15 minutes after. I unplugged homey before I putted the power back on. For the reset I followed the steps from the Homey recovery page. > **[Homey in recovery modus zetten - waarom en hoe](https://support.athom.com/hc/nl/articles/360012077534-Homey-in-recovery-modus-zetten-waarom-en-hoe)** > > Bij normaal gebruik is de recovery modus van Homey niet nodig. Er zijn echter een paar redenen wanneer je deze wel wilt gebruiken: > > Je wil Homey verbinding laten maken met een ander wifi netwerk > Je... I just ordered the new power supply but it only get delivered mid next week. ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [October 31, 2019, 3:51pm UTC](https://community.homey.app/t/red-ring/20005/8 "2019-10-31T15:51:37Z")
No phone charger plug around? Just make sure it’s 2.1A minimum. ---
**Author:** ![yemoH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yemoh/32/3545_2.png) [@yemoH](https://community.homey.app/u/yemoH)\ **Post date:** [October 31, 2019, 3:57pm UTC](https://community.homey.app/t/red-ring/20005/9 "2019-10-31T15:57:56Z")
All chargers I have, have a max power of 2A. I checked each one in my house. ---
**Author:** ![yemoH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yemoh/32/3545_2.png) [@yemoH](https://community.homey.app/u/yemoH)\ **Post date:** [November 5, 2019, 6:27pm UTC](https://community.homey.app/t/red-ring/20005/10 "2019-11-05T18:27:32Z")
Today, I received the 5V 3A power plug. Unfortunately no luck. After turning on the power, Homey showed the white circling ring and the after maybe two minutes the red ring. Looking at the bright side, I can know start from scratch and get all the flows right. ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [November 5, 2019, 6:39pm UTC](https://community.homey.app/t/red-ring/20005/11 "2019-11-05T18:39:17Z")
U did check [this post](https://community.homey.app/t/homey-went-offline-crash/19336/52) aye? ---
**Author:** ![yemoH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yemoh/32/3545_2.png) [@yemoH](https://community.homey.app/u/yemoH)\ **Post date:** [November 6, 2019, 6:57pm UTC](https://community.homey.app/t/red-ring/20005/12 "2019-11-06T18:57:31Z")
Thank you for sharing the post. As a coincidence I’m also still on 1.5. I hope that will fix it. You might ask why I didn’t update, but I was very busy with work. ---
**Author:** ![yemoH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yemoh/32/3545_2.png) [@yemoH](https://community.homey.app/u/yemoH)\ **Post date:** [November 19, 2019, 8:17pm UTC](https://community.homey.app/t/red-ring/20005/13 "2019-11-19T20:17:55Z")
With your help Homey came back to live. Pressing the Alt key fixed it, as described in the shared post by Rocodamelshe fixed it. Thank you very much for your help!!! ---
**Author:** ![yemoH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yemoh/32/3545_2.png) [@yemoH](https://community.homey.app/u/yemoH)\ **Post date:** [November 19, 2019, 9:09pm UTC](https://community.homey.app/t/red-ring/20005/14 "2019-11-19T21:09:58Z")
To my surprise Homey is still on 1.5. I’m ready to make the jump to v2.0. Tomorrow night I will figure out how to update. Good lesson is not to wait too long with updating. ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [November 19, 2019, 9:13pm UTC](https://community.homey.app/t/red-ring/20005/15 "2019-11-19T21:13:48Z")
> [@yemoH](#): > > make the jump to v2.0 U sure? ---
**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\ **Post date:** [November 19, 2019, 10:23pm UTC](https://community.homey.app/t/red-ring/20005/16 "2019-11-19T22:23:37Z")
How are you planning to do that? 3.1.0 is the latest stable right? ---
**Author:** ![yemoH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yemoh/32/3545_2.png) [@yemoH](https://community.homey.app/u/yemoH)\ **Post date:** [November 20, 2019, 6:30am UTC](https://community.homey.app/t/red-ring/20005/17 "2019-11-20T06:30:28Z")
Good point. I will go for v3. ---
**Author:** ![yemoH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yemoh/32/3545_2.png) [@yemoH](https://community.homey.app/u/yemoH)\ **Post date:** [December 13, 2019, 6:26pm UTC](https://community.homey.app/t/red-ring/20005/18 "2019-12-13T18:26:29Z")
Yesterday, I successfully upgrade to v3. Looks good. Something doesn’t work with turning on the lights through a motion detector. I think the error might be interested n the countdown app, but I’m not sure. Luckily I have the weekend to fix it. ---
**Author:** ![yemoH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yemoh/32/3545_2.png) [@yemoH](https://community.homey.app/u/yemoH)\ **Post date:** [December 13, 2019, 7:09pm UTC](https://community.homey.app/t/red-ring/20005/19 "2019-12-13T19:09:49Z")
Luckily the fix was quite easy (I hope). Moving to v3 erased all logic parameters in the flows. Homey doesn’t show an error message but it look Homey doesn’t complete the entire flow either. I have to say working with flows in the website editor is very intuitive and easy. That is a good improvement. Over v1. I would like to have a way to view all the values of the parameters which helped debugging in v1.