# Red ring on (pro 16-19)

**URL:** <https://community.homey.app/t/red-ring-on-pro-16-19/97682>\
**Category:** Questions & Help\
**Tags:** homey-pro-201x\
**Created:** [December 12, 2023, 9:41pm UTC](https://community.homey.app/t/red-ring-on-pro-16-19/97682 "2023-12-12T21:41:05Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [December 12, 2023, 11:12pm UTC](https://community.homey.app/t/red-ring-on-pro-16-19/97682/3 "2023-12-12T23:12:39Z")

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It might be fixable by Athom, it might not.

One thing you could try:

> [@MortenSvendsen](#):
>
> even when i flip it upside down, it dont start the recovery mode

I think flipping it only works just after restarting. You’re not clear about the steps you took.  
So what you can try, unplug Homey, wait for five minutes, plug it in again.  
Wait for half a minute or so, and then flip it upsidedown;  
Now don’t wait for the voice announcement, just open the app after half a minute / one minute,  
and follow instructions: [[HowTo][Pro] Restarting Homey Pro to Recovery Mode - Adv. Options From Mobile](https://community.homey.app/t/howto-pro-restarting-homey-pro-to-recovery-mode-adv-options-from-mobile/61222)

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