# Red ring of death - in my case it was the cable

**URL:** https://community.homey.app/t/red-ring-of-death-in-my-case-it-was-the-cable/18994
**Category:** Questions & Help
**Created:** [October 8, 2019, 12:22pm UTC](https://community.homey.app/t/red-ring-of-death-in-my-case-it-was-the-cable/18994 "2019-10-08T12:22:55Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![rzarajczyk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rzarajczyk/32/8447_2.png) [@rzarajczyk](https://community.homey.app/u/rzarajczyk)
#### Post date: [October 8, 2019, 12:22pm UTC](https://community.homey.app/t/red-ring-of-death-in-my-case-it-was-the-cable/18994/1 "2019-10-08T12:22:55Z")

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Hi, just wanted to share my recent experience: Homey charger has USB port, Homey itself - microUSB, and because in my case Homey is placed very close to the charger I replaced the cable (JUST the cable, charger remained original) with some different one… standard, typical, short micro USB cable.

Result: red ring of death. Homey not responding. 😬

When I switched back to the original cable Homey went back to life and is working perfectly since then.

I’m very surprised - Is there something special in the original white cable?

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### Author: ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)
#### Post date: [October 8, 2019, 12:28pm UTC](https://community.homey.app/t/red-ring-of-death-in-my-case-it-was-the-cable/18994/2 "2019-10-08T12:28:36Z")

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> [@rzarajczyk](#):
>
> I’m very surprised - Is there something special in the original white cable?

I could imagine that Homey requires a USB cable that has all four lines (V+/V-/D+/D-) available. Some USB cables (“charging cable”) only have V+/V-.

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### Author: ![Igy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/igy/32/22144_2.png) [@Igy](https://community.homey.app/u/Igy)
#### Post date: [October 9, 2019, 6:42am UTC](https://community.homey.app/t/red-ring-of-death-in-my-case-it-was-the-cable/18994/3 "2019-10-09T06:42:23Z")

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No it doesn’t. I do have mine connected only to V+V- directly to power supply and it works stable. I think that Homey charger is not good enough and any other part that is not reducing its capability (e.g. cable) can lead to insufficient power provided to Homey.