# Red LED ring and offline **URL:** \ **Category:** Questions & Help\ **Created:** [October 26, 2019, 7:34pm UTC](https://community.homey.app/t/red-led-ring-and-offline/19782 "2019-10-26T19:34:14Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![johannes1702](https://avatars.discourse-cdn.com/v4/letter/j/db5fbb/32.png) [@johannes1702](https://community.homey.app/u/johannes1702)\ **Post date:** [October 26, 2019, 7:34pm UTC](https://community.homey.app/t/red-led-ring-and-offline/19782/1 "2019-10-26T19:34:14Z")
Hi, I’ve been away last week and when I came home yesterday, I found homey offline and with the led ring in solid red. After a few minutes it was online again and the led ring was off. The again maybe an hour later it repeated again. Any ideas what this is? Can I read out some diagnostics to so what this is or what causes that? Johannes ---
**Author:** ![johannes1702](https://avatars.discourse-cdn.com/v4/letter/j/db5fbb/32.png) [@johannes1702](https://community.homey.app/u/johannes1702)\ **Post date:** [October 26, 2019, 8:21pm UTC](https://community.homey.app/t/red-led-ring-and-offline/19782/3 "2019-10-26T20:21:02Z")
I tried it but the red led ring keeps coming back 🙁 ---
**Author:** ![PetervdK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petervdk/32/20669_2.png) [@PetervdK](https://community.homey.app/u/PetervdK)\ **Post date:** [October 26, 2019, 9:28pm UTC](https://community.homey.app/t/red-led-ring-and-offline/19782/5 "2019-10-26T21:28:06Z")
Already tried another charger (min 2A) and/or cable? ---
**Author:** ![johannes1702](https://avatars.discourse-cdn.com/v4/letter/j/db5fbb/32.png) [@johannes1702](https://community.homey.app/u/johannes1702)\ **Post date:** [November 10, 2019, 11:33am UTC](https://community.homey.app/t/red-led-ring-and-offline/19782/6 "2019-11-10T11:33:57Z")
Hey, just to provide an update to the community. It was the PSU. I had actually tried another one and this one was not liked by Homey either. Then the third try was successful. Currently its working fine with an Anker 5 Port PSU. Right now I’m waiting for the replacement from Athom. Johannes ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [September 14, 2024, 3:17pm UTC](https://community.homey.app/t/red-led-ring-and-offline/19782/7 "2024-09-14T15:17:25Z")