# Reconnect withings analyzers after firmware update of homey 2023 **URL:** \ **Category:** Devices\ **Created:** [December 30, 2023, 1:51pm UTC](https://community.homey.app/t/reconnect-withings-analyzers-after-firmware-update-of-homey-2023/99428 "2023-12-30T13:51:53Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Jeroen\_Hus](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_hus/32/26906_2.png) [@Jeroen\_Hus](https://community.homey.app/u/Jeroen_Hus)\ **Post date:** [December 30, 2023, 1:51pm UTC](https://community.homey.app/t/reconnect-withings-analyzers-after-firmware-update-of-homey-2023/99428/1 "2023-12-30T13:51:53Z")
What is the correct way to activate my withings sleep analyzers after a firmware update of homey !? Every time a firmware update is installed my sleep analyzers loose connetion. Recover maintenence or restart the withings app doesn’t solve the problem. I have to uninstall the app and install it again, also reconnect the sleep analyzers and fix the flows to get it working again ---
**Author:** ![Paul\_Scholte](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/paul_scholte/32/16562_2.png) [@Paul\_Scholte](https://community.homey.app/u/Paul_Scholte)\ **Post date:** [December 30, 2023, 4:09pm UTC](https://community.homey.app/t/reconnect-withings-analyzers-after-firmware-update-of-homey-2023/99428/2 "2023-12-30T16:09:43Z")
what works for me (HP Early 2023): 1. restart the withings App.After that: 2. re-pair the withings devices. (i have 2 for 2 users). re-pairing the first device prompts first for a login in the Withings-server. Next I have to select a user, Subsequently I get a Homey-screen: scroll down and don’t forget to select “Gebruik deze app/use this app”. On smaller screens this button may not be visible without scrolling. (it took me a while to find it). then you get the screen “you can now close this window”. I repeat these steps for mmy second user. I hope it will work for you too. koind regards, Paul ---
**Author:** ![Jeroen\_Hus](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_hus/32/26906_2.png) [@Jeroen\_Hus](https://community.homey.app/u/Jeroen_Hus)\ **Post date:** [December 30, 2023, 4:24pm UTC](https://community.homey.app/t/reconnect-withings-analyzers-after-firmware-update-of-homey-2023/99428/3 "2023-12-30T16:24:04Z")
Thanx Paul I’ll try it with the next update your reply is very much appreciated! ---
**Author:** ![Jeroen\_Hus](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_hus/32/26906_2.png) [@Jeroen\_Hus](https://community.homey.app/u/Jeroen_Hus)\ **Post date:** [January 9, 2024, 8:28am UTC](https://community.homey.app/t/reconnect-withings-analyzers-after-firmware-update-of-homey-2023/99428/4 "2024-01-09T08:28:16Z")
Hi Paul today was a new fiemware update and I was very excited to try but without result (I have 3 analyzers). The only option left was te remove the app and install the analyzers again. Thanks for your input. ---
**Author:** ![Paul\_Scholte](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/paul_scholte/32/16562_2.png) [@Paul\_Scholte](https://community.homey.app/u/Paul_Scholte)\ **Post date:** [January 10, 2024, 11:11pm UTC](https://community.homey.app/t/reconnect-withings-analyzers-after-firmware-update-of-homey-2023/99428/5 "2024-01-10T23:11:29Z")
I am sorry to hear that. Did you also restart the app? I am not sure if you first have to restart the app before repairing the users or the other way around. In my case it is a little bit trial and error. Hope this issue will be solved in the near future. Kind regards, Paul ---
**Author:** ![Paul\_Scholte](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/paul_scholte/32/16562_2.png) [@Paul\_Scholte](https://community.homey.app/u/Paul_Scholte)\ **Post date:** [February 17, 2024, 3:09pm UTC](https://community.homey.app/t/reconnect-withings-analyzers-after-firmware-update-of-homey-2023/99428/6 "2024-02-17T15:09:28Z")
Jeroen, I recently run into the same trouble that I could not reconnect my Withings devices after an update. But I noticed that I was successful when I follow the procedure rather slowly. So between each step I include a one-second wait. That helped. Thought, I should let you know. Regards, Paul ---
**Author:** ![Stefan\_Keicher](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefan_keicher/32/124937_2.png) [@Stefan\_Keicher](https://community.homey.app/u/Stefan_Keicher)\ **Post date:** [February 9, 2025, 11:48am UTC](https://community.homey.app/t/reconnect-withings-analyzers-after-firmware-update-of-homey-2023/99428/7 "2025-02-09T11:48:07Z")
Thank you for this hint. That did the trick for me and my wife 😀