# Reached maximum message queue size

**URL:** <https://community.homey.app/t/reached-maximum-message-queue-size/98791>\
**Category:** Questions & Help\
**Created:** [December 23, 2023, 10:17pm UTC](https://community.homey.app/t/reached-maximum-message-queue-size/98791 "2023-12-23T22:17:59Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Peter\_Johnsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_johnsson/32/563_2.png) [@Peter\_Johnsson](https://community.homey.app/u/Peter_Johnsson)\
**Post date:** [December 23, 2023, 10:18pm UTC](https://community.homey.app/t/reached-maximum-message-queue-size/98791/1 "2023-12-23T22:18:00Z")

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![1000006927](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/1/a17674d926d2b364e5f9081c455fdbc09fa04ae9.jpeg)  
Since update of HP2016 (Early) to 10.0.5-rc2 I get this message when I try to turn of lamps (all at once or one by one). If I restart Homey the message will not occur. Anybody with a hint?

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [December 24, 2023, 12:04am UTC](https://community.homey.app/t/reached-maximum-message-queue-size/98791/2 "2023-12-24T00:04:40Z")

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I think you should report this to Athom, while you run beta firmware (you’re a firmware tester now).  
You can revert to stable firmware I you don’t want to be a tester:

> [@\[HOWTO\]\[PRO 201x\] Revert from experimental to stable firmware](https://community.homey.app/t/howto-pro-revert-from-experimental-to-stable-firmware/63200):
>
> Limitations You couldn’t & you can’t revert from the current stable firmware to the previous stable firmware version Example: Reverting from v7.3.0 to 7.2.0 → cross_mark Reverting from v7.3.0-RC.22 to v7.2.0 → white_check_mark → [Click here](https://community.homey.app/t/howto-pro-2023-revert-from-experimental-to-stable-firmware/100752) for the Pro 2023 howto Prerequisites: a backup! the [Recovery mode & adv. options guide](https://community.homey.app/t/howto-pro-restarting-homey-pro-to-recovery-mode-adv-options-from-mobile/61222) by @Dijker might come in handy. How to: What is key: You have to disable “Experimental updates” prior to your backup creation… When you restore THAT backup ag…

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**Author:** ![Peter\_Johnsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_johnsson/32/563_2.png) [@Peter\_Johnsson](https://community.homey.app/u/Peter_Johnsson)\
**Post date:** [December 28, 2023, 11:38am UTC](https://community.homey.app/t/reached-maximum-message-queue-size/98791/3 "2023-12-28T11:38:52Z")

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Many thanks Peter\_Kawa. I have restored my old white ball and now int seemes to work! I repoted the issue to Athom but there is three weeks waiting time…

Again thanks for your advice and Happy New Year 2024!  
//Peter J

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [December 29, 2023, 3:09am UTC](https://community.homey.app/t/reached-maximum-message-queue-size/98791/4 "2023-12-29T03:09:25Z")

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No problem, Peter, nice to hear.

> [@Peter\_Johnsson](#):
>
> there is three weeks waiting time…

They say “expected response time: three weeks”, which is not the same as “it takes us three weeks” 😬

It probably is stated to prevent users from requesting ticket updates every day.  
Which slows the process down even more 😉  
There’s a priority system, some users got helped the same day.

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**Author:** ![Peter\_Johnsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_johnsson/32/563_2.png) [@Peter\_Johnsson](https://community.homey.app/u/Peter_Johnsson)\
**Post date:** [January 17, 2024, 1:29pm UTC](https://community.homey.app/t/reached-maximum-message-queue-size/98791/5 "2024-01-17T13:29:19Z")

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I thought that my old HP2016 was ready for the bin. So I ordered a HP2023 and got it the day before yesterday. GREAT!, I thought: easy to migrate from the old one with the back-up, a little extra time spent on Zigbee devices that needed to be reinstalled. But I think Athom already thought of this and had made the procedure fairly easy to do.

WELL… Last night when I wanted to turn off all lights in my living room: RED ALERT! “Reached maximum message queue size” Same story - restart Homey and all of a sudden it works.

O’boy, was I disapointed! Now I am in waiting mode for Athom’s reply on my ticket - for the old HP2016

To be continued.

//Peter

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**Author:** ![Aaron\_King](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/aaron_king/32/79084_2.png) [@Aaron\_King](https://community.homey.app/u/Aaron_King)\
**Post date:** [April 28, 2024, 7:54pm UTC](https://community.homey.app/t/reached-maximum-message-queue-size/98791/6 "2024-04-28T19:54:47Z")

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Having the same issue. Leviton zwave device is giving the same error. Works for a day when I restart it. I’m considering giving up and returning my homey device. This is supposed to make it work with Alexa but not a thing has worked so far. I tried some smartwings zigbee window shades they don’t work. Give an error message during pairing.

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**Author:** ![Peter\_Johnsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_johnsson/32/563_2.png) [@Peter\_Johnsson](https://community.homey.app/u/Peter_Johnsson)\
**Post date:** [April 28, 2024, 7:56pm UTC](https://community.homey.app/t/reached-maximum-message-queue-size/98791/7 "2024-04-28T19:56:44Z")

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I solved my problem by using the app
