# Qubino zmhdd only reacts to,basic on/off from developer page and not from app **URL:** \ **Category:** Devices\ **Tags:** z-wave\ **Created:** [August 19, 2019, 6:24pm UTC](https://community.homey.app/t/qubino-zmhdd-only-reacts-to-basic-on-off-from-developer-page-and-not-from-app/17083 "2019-08-19T18:24:57Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Rob\_Vos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rob_vos/32/12452_2.png) [@Rob\_Vos](https://community.homey.app/u/Rob_Vos)\ **Post date:** [August 19, 2019, 6:24pm UTC](https://community.homey.app/t/qubino-zmhdd-only-reacts-to-basic-on-off-from-developer-page-and-not-from-app/17083/1 "2019-08-19T18:24:57Z")
Hi, Since today (for the second time) one of my qubino zmhdd dimmers doesn’t react anymore to commands from the app or from flows. It does however react to the basic on or off command in the developer page. I, tried reset, heal, test and those commands all react normal. I’m on version 2.5.1. Nothing has changed, it suddenly appeared. Any idea someone? ---
**Author:** ![ArnoP](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arnop/32/13709_2.png) [@ArnoP](https://community.homey.app/u/ArnoP)\ **Post date:** [August 20, 2019, 7:06am UTC](https://community.homey.app/t/qubino-zmhdd-only-reacts-to-basic-on-off-from-developer-page-and-not-from-app/17083/2 "2019-08-20T07:06:11Z")
I am having the same problems with one of my ZMN-HAD1 flush switches. Reported it to Athom but they said to check for a faulty Qubino relay since I have another that is working good. Didn’t check that yet however. But seeing other troubles just like mine does give a feeling that it might not be the device itself… Have you reported it to Athom? ---
**Author:** ![Rob\_Vos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rob_vos/32/12452_2.png) [@Rob\_Vos](https://community.homey.app/u/Rob_Vos)\ **Post date:** [August 20, 2019, 7:26am UTC](https://community.homey.app/t/qubino-zmhdd-only-reacts-to-basic-on-off-from-developer-page-and-not-from-app/17083/3 "2019-08-20T07:26:42Z")
No not yet. I’m still waiting for them to react on an other issue, for which I even sent then a logfile. That was 3 months ago so I’m not really confident asking them will help. This is the second time this issue appears, but with a different zmhdd. The last time I had to completely reset the module en reintegrate it with Homey. So I’m pretty sure it’s not the module. And since all my modules are built in behind outlets that takes a lot of time, not something I want to do all the time. Stability is not the best feature with Homey I’ve learned, at least once a week something goes wrong that takes resetting or something else, pretty tiresome I can tell you. But hey, I’ll try again with Athom and ask them, maybe they will react this time. ---
**Author:** ![ArnoP](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arnop/32/13709_2.png) [@ArnoP](https://community.homey.app/u/ArnoP)\ **Post date:** [August 20, 2019, 9:18am UTC](https://community.homey.app/t/qubino-zmhdd-only-reacts-to-basic-on-off-from-developer-page-and-not-from-app/17083/4 "2019-08-20T09:18:54Z")
Up until now I’ve reported 2 issues to support and in both cases there was a reply in about 2 - 3 days. Follow up in both cases also in a few days. ---
**Author:** ![Rob\_Vos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rob_vos/32/12452_2.png) [@Rob\_Vos](https://community.homey.app/u/Rob_Vos)\ **Post date:** [August 20, 2019, 2:30pm UTC](https://community.homey.app/t/qubino-zmhdd-only-reacts-to-basic-on-off-from-developer-page-and-not-from-app/17083/5 "2019-08-20T14:30:15Z")
Ok, opened a case, with an id for diagnostic, fingers crossed and keep you posted. ---
**Author:** ![Amund](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/amund/32/23544_2.png) [@Amund](https://community.homey.app/u/Amund)\ **Post date:** [August 20, 2019, 2:58pm UTC](https://community.homey.app/t/qubino-zmhdd-only-reacts-to-basic-on-off-from-developer-page-and-not-from-app/17083/6 "2019-08-20T14:58:33Z")
Same here! Happened for me about a month ago. ---
**Author:** ![Amund](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/amund/32/23544_2.png) [@Amund](https://community.homey.app/u/Amund)\ **Post date:** [August 20, 2019, 3:00pm UTC](https://community.homey.app/t/qubino-zmhdd-only-reacts-to-basic-on-off-from-developer-page-and-not-from-app/17083/7 "2019-08-20T15:00:09Z")
But there is no response/solution from support. I have had to reinclude MANY of my Qubino flush dimmers. = takes time! Almost none of my temperature sensors are working anymore…(connected to the qubinos) ---
**Author:** ![SpikeHome](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/spikehome/32/9435_2.png) [@SpikeHome](https://community.homey.app/u/SpikeHome)\ **Post date:** [May 2, 2020, 9:24am UTC](https://community.homey.app/t/qubino-zmhdd-only-reacts-to-basic-on-off-from-developer-page-and-not-from-app/17083/8 "2020-05-02T09:24:30Z")
I have the same problem with my Qubino. Before at my domoticz it worked just fine. ---
**Author:** ![MBGek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mbgek/32/17249_2.png) [@MBGek](https://community.homey.app/u/MBGek)\ **Post date:** [May 11, 2020, 8:09am UTC](https://community.homey.app/t/qubino-zmhdd-only-reacts-to-basic-on-off-from-developer-page-and-not-from-app/17083/9 "2020-05-11T08:09:04Z")
Did you get a reply from Athom? ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [August 28, 2024, 2:36pm UTC](https://community.homey.app/t/qubino-zmhdd-only-reacts-to-basic-on-off-from-developer-page-and-not-from-app/17083/10 "2024-08-28T14:36:46Z")
Closed on August 28, 2024, 2:36pm UTC