# Qubino temperature sensor

**URL:** <https://community.homey.app/t/qubino-temperature-sensor/36531>\
**Category:** Devices\
**Created:** [October 26, 2020, 3:36am UTC](https://community.homey.app/t/qubino-temperature-sensor/36531 "2020-10-26T03:36:57Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![OzFrog](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ozfrog/32/17017_2.png) [@OzFrog](https://community.homey.app/u/OzFrog)\
**Post date:** [October 26, 2020, 3:36am UTC](https://community.homey.app/t/qubino-temperature-sensor/36531/1 "2020-10-26T03:36:57Z")

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I am a new Homey user in Australia, transitioning from Vera Plus. I have a number of Qubino temperature sensors connected to a variety of Qubino devices. I have so far added 4 such devices to Homey: 2 Qubino dimmers which correctly report the temperature, and 2 Qubino Relay 2 devices which both report a value of null. Does anybody know whether this is a configuration issue or a bug?

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**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\
**Post date:** [October 26, 2020, 4:37am UTC](https://community.homey.app/t/qubino-temperature-sensor/36531/2 "2020-10-26T04:37:37Z")

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Sounds like a bug. Please email athom since the qubino app is theirs ([support@athom.com](mailto:support@athom.com)).

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**Author:** ![OzFrog](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ozfrog/32/17017_2.png) [@OzFrog](https://community.homey.app/u/OzFrog)\
**Post date:** [October 26, 2020, 4:47am UTC](https://community.homey.app/t/qubino-temperature-sensor/36531/3 "2020-10-26T04:47:11Z")

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Thanks @Martijn_Hoogenbosch for the response. I have sent Athom a support request. I will update this thread when I hear back from them.

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**Author:** ![SpikeHome](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/spikehome/32/9435_2.png) [@SpikeHome](https://community.homey.app/u/SpikeHome)\
**Post date:** [October 26, 2020, 8:59am UTC](https://community.homey.app/t/qubino-temperature-sensor/36531/4 "2020-10-26T08:59:42Z")

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@OzFrog I have the same problems with Qubino devices, also the power meter not working.

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**Author:** ![OzFrog](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ozfrog/32/17017_2.png) [@OzFrog](https://community.homey.app/u/OzFrog)\
**Post date:** [October 30, 2020, 7:22am UTC](https://community.homey.app/t/qubino-temperature-sensor/36531/5 "2020-10-30T07:22:59Z")

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Athom support recommended removing the devices that were reporting a null temperature and adding them back again.This did work: first one at second attempt, next one at 4th attempt, and last one at 7th attempt (yes you did read that right - 7TH ATTEMPT!). The good news is that Qubino temperature sensors DO work - you just have to be VERY patient. 😀

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**Author:** ![SpikeHome](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/spikehome/32/9435_2.png) [@SpikeHome](https://community.homey.app/u/SpikeHome)\
**Post date:** [November 5, 2020, 4:30am UTC](https://community.homey.app/t/qubino-temperature-sensor/36531/6 "2020-11-05T04:30:29Z")

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Ok tnx.  
Exclude from zwave and include again.  
Dot it this weekend

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [August 28, 2024, 2:36pm UTC](https://community.homey.app/t/qubino-temperature-sensor/36531/7 "2024-08-28T14:36:34Z")

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Closed on August 28, 2024, 2:36pm UTC