# Push notification not working after Homey Pro 2023 app update

**URL:** <https://community.homey.app/t/push-notification-not-working-after-homey-pro-2023-app-update/88440>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [August 31, 2023, 7:45am UTC](https://community.homey.app/t/push-notification-not-working-after-homey-pro-2023-app-update/88440 "2023-08-31T07:45:33Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![Jo\_B](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jo_b/32/9084_2.png) [@Jo\_B](https://community.homey.app/u/Jo_B)\
**Post date:** [August 31, 2023, 7:45am UTC](https://community.homey.app/t/push-notification-not-working-after-homey-pro-2023-app-update/88440/1 "2023-08-31T07:45:33Z")

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I’m using a Homey pro 2023 and last night the app on my iPad and iPhone was updated. Now it seems my push notifications are not working anymore. Before they were working fine.  
Anybody the same issue and what could resolve this?

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [August 31, 2023, 7:47am UTC](https://community.homey.app/t/push-notification-not-working-after-homey-pro-2023-app-update/88440/2 "2023-08-31T07:47:12Z")

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Did you [PtP](https://community.homey.app/t/how-to-ptp/17304)?

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**Author:** ![Jo\_B](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jo_b/32/9084_2.png) [@Jo\_B](https://community.homey.app/u/Jo_B)\
**Post date:** [August 31, 2023, 7:48am UTC](https://community.homey.app/t/push-notification-not-working-after-homey-pro-2023-app-update/88440/3 "2023-08-31T07:48:51Z")

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I restarted using the app… didn’t unplug it.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [August 31, 2023, 7:51am UTC](https://community.homey.app/t/push-notification-not-working-after-homey-pro-2023-app-update/88440/4 "2023-08-31T07:51:17Z")

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Try unplugging it for a few minutes. And also reboot your iDevices.

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**Author:** ![Jo\_B](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jo_b/32/9084_2.png) [@Jo\_B](https://community.homey.app/u/Jo_B)\
**Post date:** [August 31, 2023, 9:15am UTC](https://community.homey.app/t/push-notification-not-working-after-homey-pro-2023-app-update/88440/5 "2023-08-31T09:15:14Z")

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Homey unplugged and restarted, iPad and iPhone restarted but still no notifications?

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [August 31, 2023, 9:27am UTC](https://community.homey.app/t/push-notification-not-working-after-homey-pro-2023-app-update/88440/6 "2023-08-31T09:27:44Z")

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Time to contact Athom.

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**Author:** ![Jo\_B](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jo_b/32/9084_2.png) [@Jo\_B](https://community.homey.app/u/Jo_B)\
**Post date:** [August 31, 2023, 9:30am UTC](https://community.homey.app/t/push-notification-not-working-after-homey-pro-2023-app-update/88440/7 "2023-08-31T09:30:22Z")

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Send same push notification to my wife, who didn’t updated the app yet, and there the message arrived……

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**Author:** ![Jo\_B](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jo_b/32/9084_2.png) [@Jo\_B](https://community.homey.app/u/Jo_B)\
**Post date:** [August 31, 2023, 12:55pm UTC](https://community.homey.app/t/push-notification-not-working-after-homey-pro-2023-app-update/88440/8 "2023-08-31T12:55:53Z")

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Problem solved…. I turned on ‘scheduled summary’ on in my iPad/iPhone and that caused Homey to only show messages at 8 and 18… turned it off and solved my issue…

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**Author:** ![Paul\_S75](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/paul_s75/32/105397_2.png) [@Paul\_S75](https://community.homey.app/u/Paul_S75)\
**Post date:** [April 9, 2024, 6:19am UTC](https://community.homey.app/t/push-notification-not-working-after-homey-pro-2023-app-update/88440/9 "2024-04-09T06:19:39Z")

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i do have the same issue in flows when i tag my son or wife they both members but i cant send them a push there is a red error thing but when i choose myself i just does it no issue ?!

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**Author:** ![Kenny\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kenny_s/32/80323_2.png) [@Kenny\_S](https://community.homey.app/u/Kenny_S)\
**Post date:** [August 10, 2024, 3:56pm UTC](https://community.homey.app/t/push-notification-not-working-after-homey-pro-2023-app-update/88440/10 "2024-08-10T15:56:15Z")

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Is this already solved? I’m having same issue as @Paul_S75

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [August 10, 2024, 5:38pm UTC](https://community.homey.app/t/push-notification-not-working-after-homey-pro-2023-app-update/88440/11 "2024-08-10T17:38:56Z")

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→

> [@robertklep](#):
>
> Time to contact Athom.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [August 11, 2024, 11:51pm UTC](https://community.homey.app/t/push-notification-not-working-after-homey-pro-2023-app-update/88440/12 "2024-08-11T23:51:19Z")

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Oh and when it’s a Samsung Android, it probably is [not a Homey app issue](https://www.samsung.com/ae/support/mobile-devices/the-samsung-phones-applications-arent-sending-notifications/)

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**Author:** ![Kenny\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kenny_s/32/80323_2.png) [@Kenny\_S](https://community.homey.app/u/Kenny_S)\
**Post date:** [August 12, 2024, 5:20pm UTC](https://community.homey.app/t/push-notification-not-working-after-homey-pro-2023-app-update/88440/13 "2024-08-12T17:20:14Z")

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Issue solved, at least for me (iPhone). This also solved another issue, and that was homey’s home/away function was not working and this also works now:

> [@Homey app not showing in settings -\> notifications on iPhone IOS 17.4 after reinstall](https://community.homey.app/t/homey-app-not-showing-in-settings-notifications-on-iphone-ios-17-4-after-reinstall/106118/5):
>
> Have found the solution for the push notification. In de app select … (bottom right), then select your Homey, now you get the question if Homey may send messages, say yes. Now Homey is available in the notification list on the iphone.
