# Push Confirmation doesn't work anymore **URL:** \ **Category:** Questions & Help\ **Tags:** flow, homey-pro\ **Created:** [December 1, 2022, 9:20am UTC](https://community.homey.app/t/push-confirmation-doesnt-work-anymore/72912 "2022-12-01T09:20:19Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Riera\_Gauthier](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/riera_gauthier/32/48788_2.png) [@Riera\_Gauthier](https://community.homey.app/u/Riera_Gauthier)\ **Post date:** [December 1, 2022, 9:20am UTC](https://community.homey.app/t/push-confirmation-doesnt-work-anymore/72912/1 "2022-12-01T09:20:19Z")
Hello, Since this night I have an issue with every push notification with answer (AND) in my flows. I get the following error message: Network request failed No problem with my “standard” push notification (THEN). Nothing appear in [https://status.homey.app/](https://status.homey.app/) Any idea how can I solve it? Thanks 🙂 ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [December 1, 2022, 10:20am UTC](https://community.homey.app/t/push-confirmation-doesnt-work-anymore/72912/2 "2022-12-01T10:20:58Z")
Just tested, no problems at all. As far as I know, the push notification must be answered within a certain time. Otherwise, the flow is canceled. Unfortunately, I do not know the time, sorry. ---
**Author:** ![Riera\_Gauthier](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/riera_gauthier/32/48788_2.png) [@Riera\_Gauthier](https://community.homey.app/u/Riera_Gauthier)\ **Post date:** [December 1, 2022, 1:04pm UTC](https://community.homey.app/t/push-confirmation-doesnt-work-anymore/72912/3 "2022-12-01T13:04:08Z")
Feedback from Support : "This issue has already been reported by other users and Development is working hard to fix this issue. I can’t give any guarantees on when this issue will be found and resolved, but please know that it has been forwarded to our development team and it will be investigated. " I’ll update if a new feedback come 🙂 ---
**Author:** ![GH14](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gh14/32/34674_2.png) [@GH14](https://community.homey.app/u/GH14)\ **Post date:** [December 1, 2022, 4:13pm UTC](https://community.homey.app/t/push-confirmation-doesnt-work-anymore/72912/4 "2022-12-01T16:13:10Z")
I had exactly the same problem, and tested many different ways (spent 2 days). In the end, I found that it was just a matter of restarting the mobile app. Test this and reply on the forum. ---
**Author:** ![Riera\_Gauthier](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/riera_gauthier/32/48788_2.png) [@Riera\_Gauthier](https://community.homey.app/u/Riera_Gauthier)\ **Post date:** [December 1, 2022, 4:57pm UTC](https://community.homey.app/t/push-confirmation-doesnt-work-anymore/72912/5 "2022-12-01T16:57:33Z")
I just try it on my mobile app and my wife’s mobile app but the problem is still there… It’s strange because this issue appears only when I use Push notification with answer (AND card), there’s no issue when it’s use on THEN Card with a simple push notification. Thanks @GH14 for trying to help, hope I won’t spent more than 2 days on this ! 😅 ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [December 1, 2022, 6:49pm UTC](https://community.homey.app/t/push-confirmation-doesnt-work-anymore/72912/6 "2022-12-01T18:49:59Z")
> [@Riera\_Gauthier](#): > > when I use Push notification with answer (AND card) Ah, that’s called Push Confirmation ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [December 1, 2022, 6:50pm UTC](https://community.homey.app/t/push-confirmation-doesnt-work-anymore/72912/7 "2022-12-01T18:50:54Z")
> [@DirkG](#): > > must be answered within a certain time As far as I know that would be 30 seconds ---
**Author:** ![Riera\_Gauthier](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/riera_gauthier/32/48788_2.png) [@Riera\_Gauthier](https://community.homey.app/u/Riera_Gauthier)\ **Post date:** [December 1, 2022, 7:08pm UTC](https://community.homey.app/t/push-confirmation-doesnt-work-anymore/72912/8 "2022-12-01T19:08:13Z")
Ok, thanks for information, I have changed the Topic name 😉 And any idea ? Why Push notification works and Push confirmation didn’t work ? (Tested with 2 different mobile) ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [December 2, 2022, 12:39am UTC](https://community.homey.app/t/push-confirmation-doesnt-work-anymore/72912/9 "2022-12-02T00:39:16Z")
Sorry to say, but I just tested and it works Android 10 - Samsung S9 Where do you look for your results? Can you share the flow with us? What mobile phones did you test with, which OS name (versions)? > [@Riera\_Gauthier](#): > > Nothing appear in [https://status.homey.app/](https://status.homey.app/) This is the common status and issues about Athom’s servers. Your push confirmation results would not end up there. When I use timeline notifications for example, it works fine ![Screenshot_20221202-012815_One UI Home](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/7/c7c41bf049fd6db174bec695a6cc184cec88bac2.jpeg) ![Screenshot from 2022-12-02 01-29-46](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/1/e182a6c41a58c8655beb9788df14164ae5d5f471.png) ---
**Author:** ![Riera\_Gauthier](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/riera_gauthier/32/48788_2.png) [@Riera\_Gauthier](https://community.homey.app/u/Riera_Gauthier)\ **Post date:** [December 2, 2022, 8:29am UTC](https://community.homey.app/t/push-confirmation-doesnt-work-anymore/72912/10 "2022-12-02T08:29:04Z")
> What mobile phones did you test with, which OS name (versions)? Me ==\> Android 13 | Pixel 4a | Homey App 6.11.10.1027 | Homey 8.1.0 My Wife ==\> Android 13 | Pixel 4a | Homey App 6.11.10.1027 > Where do you look for your results? I check on Advanced Flow platform, I did same as you and 🫤 : ![Capture d’écran 2022-12-02 091318](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/d/8d8f0cacce94c921818a34233f7c3ebdbbd9e387.png) > Can you share the flow with us? Yes, I use it in some flow but there is 2 of them. Since this issue appear I Use Simple log card to “escape error” : ![Capture d’écran 2022-12-02 090448](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/7/0728aed3c972e331a8502e6bf643d5aa8491d0aa.png) ![Capture d’écran 2022-12-02 090553](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/8/c8c08c10fd4c080dedab6dc030670208161a487d.png) I’m not able to understand why it’s work for Push notification and why it’s stuck with push confirmation… ---
**Author:** ![Riera\_Gauthier](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/riera_gauthier/32/48788_2.png) [@Riera\_Gauthier](https://community.homey.app/u/Riera_Gauthier)\ **Post date:** [December 2, 2022, 9:17am UTC](https://community.homey.app/t/push-confirmation-doesnt-work-anymore/72912/11 "2022-12-02T09:17:10Z")
Feedback from support : > Thank you for the additional information. > We have identified the bug, and are able to reproduce it. > Please note that unfortunately, I have no timeline for the fix. > I’m sorry for the inconvenience. All I have to do now is be patient… ---
**Author:** ![Renzo4000](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/renzo4000/32/41590_2.png) [@Renzo4000](https://community.homey.app/u/Renzo4000)\ **Post date:** [December 2, 2022, 9:23am UTC](https://community.homey.app/t/push-confirmation-doesnt-work-anymore/72912/12 "2022-12-02T09:23:36Z")
I also have the same problem with push confirmation (not the normal push notifications!). I have a Samsung S20ultra with Android 13. If I test a push confirmation and I have the Homey app open it even crashes. Hopefully this is fixed soon. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [December 2, 2022, 4:07pm UTC](https://community.homey.app/t/push-confirmation-doesnt-work-anymore/72912/13 "2022-12-02T16:07:56Z")
Ah OK, is seems Android 13 related? ---
**Author:** ![Seinuh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/seinuh/32/16357_2.png) [@Seinuh](https://community.homey.app/u/Seinuh)\ **Post date:** [December 2, 2022, 7:39pm UTC](https://community.homey.app/t/push-confirmation-doesnt-work-anymore/72912/14 "2022-12-02T19:39:05Z")
Same here, also Android 13 ---
**Author:** ![j\_wak](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/j_wak/32/56668_2.png) [@j\_wak](https://community.homey.app/u/j_wak)\ **Post date:** [December 3, 2022, 10:52am UTC](https://community.homey.app/t/push-confirmation-doesnt-work-anymore/72912/15 "2022-12-03T10:52:55Z")
Samsung Galaxy s10+, Android 12 here, Homey App 6.11.10, with the same issue, presented itself on Wednesday already (after app update that happened on Tuesday evening) and was sent to support. Push Notification works, Push Confirmation crashes the Android Homey App (if open and active) when sent and shows “Network request failed” in advance testing. Fun times when you have flows that depending on that confirmation xD ---
**Author:** ![Riera\_Gauthier](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/riera_gauthier/32/48788_2.png) [@Riera\_Gauthier](https://community.homey.app/u/Riera_Gauthier)\ **Post date:** [December 3, 2022, 12:45pm UTC](https://community.homey.app/t/push-confirmation-doesnt-work-anymore/72912/16 "2022-12-03T12:45:32Z")
> [@j\_wak](#): > > Android 12 Ok so Android 12 and 13… > [@j\_wak](#): > > Fun times when you have a flows depending on that confirmation Yes exatly same for me, it was why I use Simple log error message to escape this, but after some tests I think Push confirmation crashes the App (or something else) even if it’s closed because I don’t receive any Push notification after this issue… Except if I reload the App. So I just “cut” every Push Confirmation in my AF for the moment. Hope this issue will be fixed as soon as possible ! ---
**Author:** ![j\_wak](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/j_wak/32/56668_2.png) [@j\_wak](https://community.homey.app/u/j_wak)\ **Post date:** [December 3, 2022, 1:29pm UTC](https://community.homey.app/t/push-confirmation-doesnt-work-anymore/72912/17 "2022-12-03T13:29:59Z")
I usually use the Timeline/Push notify but will try Simple log, I created force buttons to escape confirmations xD a bit more manual labor and less automation but will do for now. Would be nice if bugs like this could be presented someplace so people can find it easily and as soon as it is confirmed by support ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [December 4, 2022, 3:05am UTC](https://community.homey.app/t/push-confirmation-doesnt-work-anymore/72912/18 "2022-12-04T03:05:50Z")
As workaround, you can use the [new Telegram app](https://community.homey.app/t/app-pro-telegram-notifications/66622) pre-defined (by yourself) question and answers. As far as I know, there’s no time limits either. Example flow: ![Screenshot from 2022-12-02 00-46-24](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/8/f8a565040e3c6ad2d71ff3d71cb0e4acf978878e.png) Confirmation / select message in Telegram (just press one of the ‘buttons’): ![Screenshot from 2022-12-02 00-19-41](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/e/3e4e89843946a1d30b0890c0beb62f56b95c6e6d.png) Result: ![Screenshot from 2022-12-02 00-45-57](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/e/6eb10d9ab7a23223c7e14fec66f4c647e426810c.png) ---
**Author:** ![Riera\_Gauthier](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/riera_gauthier/32/48788_2.png) [@Riera\_Gauthier](https://community.homey.app/u/Riera_Gauthier)\ **Post date:** [December 4, 2022, 1:47pm UTC](https://community.homey.app/t/push-confirmation-doesnt-work-anymore/72912/19 "2022-12-04T13:47:43Z")
> [@Peter\_Kawa](#): > > you can use the [new Telegram app](https://community.homey.app/t/app-pro-telegram-notifications/66622) Hey, just test this workaround solution and thank you it’s a good way ! I can manage the confirmation with more than 2 answers ! Just a question because I discover Telegram with this test, confirmation buttons can’t be in the Push notification ? We need to open Telegram to find confirmation buttons ? 🫤 ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [December 4, 2022, 2:01pm UTC](https://community.homey.app/t/push-confirmation-doesnt-work-anymore/72912/20 "2022-12-04T14:01:15Z")
YW. This doesn’t use push confirmations at all. But what is the difference? A: Push confirmation pops up @ your phone: press yes / no B: Telegram question pops up @ your phone: press yes / no / some other answer I mean, you can configure Telegram to send preview? ![Screenshot_20221204-151311_Telegram](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/4/848ea79cb329977387c931c6898b0c673d9ff8e7.jpeg) [Next page](https://community.homey.app/t/push-confirmation-doesnt-work-anymore/72912.md?page=2)