Pure does not work in Toshiba AC App

Apps
,
1

Continuing the discussion from [App][Pro]Toshiba AC:

I have a Toshiba Haori AC (Modell RAS-B13N4KVRG-E and RAS-2M18G3AVG-E) with Pure function. I can without any problem switch between on and off in the Toshiba app (4.2.6) and I have also the choice Pure, Yes or No, when creating the Flow in Homey. The problem is that it does not work with my Homey Pro since the option Pure is not available under devices in the Toshiba Homey app. Is it missing for my specific AC or is it something else? I would really appreciate if this could be solved. Regards / Håkan

2

Please report your issue in the App Topic, as I mentioned earlier as well

3

I tried but still it came here although I did it from that topic. Sorry, I am a newbie and I do not know how to succeed. Regards / Håkan

4

No problem. I’ve requested the moderators to merge your post with the Toshiba AC app topic as mentioned by Sven.

5

Thank you! Maybe I succeeded yesterday, but I am still not sure if it is on the right place so good that someone takes care of it.

8

same post already in that topic, already 2 days ago, but you removed the post? not sure why, but it might be better to wait for an answer then resubmitting your question daily.
Closing this topic for this reason.