# Problems with your devices TUYA

**URL:** <https://community.homey.app/t/problems-with-your-devices-tuya/116494>\
**Category:** Devices\
**Created:** [September 21, 2024, 3:40pm UTC](https://community.homey.app/t/problems-with-your-devices-tuya/116494 "2024-09-21T15:40:45Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Maximino\_Cantero\_Mar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/maximino_cantero_mar/32/79647_2.png) [@Maximino\_Cantero\_Mar](https://community.homey.app/u/Maximino_Cantero_Mar)\
**Post date:** [September 21, 2024, 3:40pm UTC](https://community.homey.app/t/problems-with-your-devices-tuya/116494/1 "2024-09-21T15:40:45Z")

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I have a 4-socket power strip with Zigbee protocol from TUYA, I integrate it with the community app. When I integrate it into my HOMEY-PRO, it only recognizes one of the three sockets, it doesn’t recognize the other three. Why could this be? Do I have to do something special with HOMEY?  
Thanks

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [September 21, 2024, 3:44pm UTC](https://community.homey.app/t/problems-with-your-devices-tuya/116494/3 "2024-09-21T15:44:03Z")

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Have you installed it using the [[APP][Pro] Tuya Zigbee App](https://community.homey.app/t/app-pro-tuya-zigbee-app/26439) ?

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**Author:** ![johan\_bendz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johan_bendz/32/10344_2.png) [@johan\_bendz](https://community.homey.app/u/johan_bendz)\
**Post date:** [September 21, 2024, 9:42pm UTC](https://community.homey.app/t/problems-with-your-devices-tuya/116494/4 "2024-09-21T21:42:03Z")

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> [@Maximino\_Cantero\_Mar](#):
>
> it only recognizes one of the three sockets

Hi @Maximino_Cantero_Mar  
If just the one is installed your device have a model ID that needs to be added to the app, read the first post in the thread Dijker link to above.

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**Author:** ![Maximino\_Cantero\_Mar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/maximino_cantero_mar/32/79647_2.png) [@Maximino\_Cantero\_Mar](https://community.homey.app/u/Maximino_Cantero_Mar)\
**Post date:** [September 23, 2024, 11:33am UTC](https://community.homey.app/t/problems-with-your-devices-tuya/116494/5 "2024-09-23T11:33:46Z")

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I’ve already managed to get it working, but it must have been the test app, it works with some errors but it works.  
Thanks Johan