# Problems with restoring backup on my Homey (2016)

**URL:** <https://community.homey.app/t/problems-with-restoring-backup-on-my-homey-2016/79976>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [May 2, 2023, 5:33pm UTC](https://community.homey.app/t/problems-with-restoring-backup-on-my-homey-2016/79976 "2023-05-02T17:33:18Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Wilco\_van\_der\_Spek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wilco_van_der_spek/32/12580_2.png) [@Wilco\_van\_der\_Spek](https://community.homey.app/u/Wilco_van_der_Spek)\
**Post date:** [May 2, 2023, 5:33pm UTC](https://community.homey.app/t/problems-with-restoring-backup-on-my-homey-2016/79976/1 "2023-05-02T17:33:18Z")

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Hi there,

Currently I try to reset my homey from 2016 to restore a backup. I had some problems with the adapter so homey wasn’t to happy about his powers…  
So I selected a few backup options but every time I receive a timeout. Is this a current problem with athom or is my new power adapter somehow restricting this. I could successfully connect to my wifi (with the old adapter this wasn’t possible).

P.s. i have the new homey pro in house, that is doing some of my home automation tasks but not all apps are available so I have somewhat limited functionality

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**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [May 2, 2023, 8:57pm UTC](https://community.homey.app/t/problems-with-restoring-backup-on-my-homey-2016/79976/2 "2023-05-02T20:57:21Z")

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> [@Wilco\_van\_der\_Spek](#):
>
> So I selected a few backup options but every time I receive a timeout.

Can you elaborate more ?

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [May 2, 2023, 11:43pm UTC](https://community.homey.app/t/problems-with-restoring-backup-on-my-homey-2016/79976/3 "2023-05-02T23:43:51Z")

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> [@Wilco\_van\_der\_Spek](#):
>
> I could successfully connect to my wifi

Well, you’re past the biggest hurdle.  
What do you mean with ‘timeout’. Please use screenshots to clearify.

Do you solely use the mobile app during the process?

> [@\[HowTo\]\[Pro\] Restarting Homey Pro to Recovery Mode - Adv. Options From Mobile](https://community.homey.app/t/howto-pro-restarting-homey-pro-to-recovery-mode-adv-options-from-mobile/61222):
>
> This option is only for Homey (Pro) models “Early 2016”, “Early 2018” and “Early 2019” so Only the White Ball’s Sometimes you need the extra options, things hidden for normal use, for example: Full Firmware download Complete Reset to sell your old Homey Or maybe you just want to change Homey’s WiFi. There are now a couple of extra options in the mobile Apps, so no need to use an FireFox or Chome Browser with flags enabled to press the Alt- key on your keyboard. Just use your App from no…

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**Author:** ![Wilco\_van\_der\_Spek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wilco_van_der_spek/32/12580_2.png) [@Wilco\_van\_der\_Spek](https://community.homey.app/u/Wilco_van_der_Spek)\
**Post date:** [May 10, 2023, 7:07pm UTC](https://community.homey.app/t/problems-with-restoring-backup-on-my-homey-2016/79976/4 "2023-05-10T19:07:37Z")

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To clarify I stopped fixing my old homey, the new 2023 model came in and now in the process to get everything working on that homey. The old one is still not fixed but a friend will try to use it.