# Problems with firmware 13.3.0 / 13.4.0-RC.1 **URL:** \ **Category:** Questions & Help\ **Created:** [July 1, 2026, 5:07pm UTC](https://community.homey.app/t/problems-with-firmware-13-3-0-13-4-0-rc-1/156785 "2026-07-01T17:07:17Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Superwuppie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/superwuppie/32/8007_2.png) [@Superwuppie](https://community.homey.app/u/Superwuppie)\ **Post date:** [July 1, 2026, 5:07pm UTC](https://community.homey.app/t/problems-with-firmware-13-3-0-13-4-0-rc-1/156785/1 "2026-07-01T17:07:17Z")
After the update to 13.3.0, the Homey SHS no longer starts up after an automatic reboot. I have the Homey reboot every night. But since the update, it doesn’t start up again afterwards. The only thing I can do then is restart in Proxmox. Are there other people experiencing this? I have disabled the restart for the time being. ---
**Author:** ![Justin\_de\_Knegt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/justin_de_knegt/32/114526_2.png) [@Justin\_de\_Knegt](https://community.homey.app/u/Justin_de_Knegt)\ **Post date:** [July 1, 2026, 5:34pm UTC](https://community.homey.app/t/problems-with-firmware-13-3-0-13-4-0-rc-1/156785/2 "2026-07-01T17:34:56Z")
I don’t have much knowledge about SHS and proxmox, but I do have a few troubleshoot questions that perhaps could help you or others to solve the problem.. You said that automatic reboot is not working, does manual reboot from the UI work (so not the reboot option of the vm it self)? I assume there is a log file in proxmox that shows what happens when you start/reboot/shutdown the VM. Does this give any error messages ? Earlier this post was created with a reboot issue with the same software version [Homey SHS reboot problem](https://community.homey.app/t/cannot-reboot-from-the-homey-app-or-webpage/156753). Not sure if it is the same problem or if it has the same cause, but could be a bug in this version or this update changes a setting that you won’t expect. ---
**Author:** ![Arie\_J\_Godschalk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arie_j_godschalk/32/63027_2.png) [@Arie\_J\_Godschalk](https://community.homey.app/u/Arie_J_Godschalk)\ **Post date:** [July 1, 2026, 6:10pm UTC](https://community.homey.app/t/problems-with-firmware-13-3-0-13-4-0-rc-1/156785/3 "2026-07-01T18:10:10Z")
> [@Superwuppie](#): > > Ik laat de homey elke nacht rebooten. Ik ben benieuwd: waarom? ---
**Author:** ![Superwuppie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/superwuppie/32/8007_2.png) [@Superwuppie](https://community.homey.app/u/Superwuppie)\ **Post date:** [July 1, 2026, 6:42pm UTC](https://community.homey.app/t/problems-with-firmware-13-3-0-13-4-0-rc-1/156785/4 "2026-07-01T18:42:10Z")
Hi Arie, For a while, some apps didn’t work properly if I didn’t do it. I already had this in my Homey 2019, so it moved with me ;-)… I don’t remember the exact reason anymore. But it is a bug now, in any case! ---
**Author:** ![Superwuppie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/superwuppie/32/8007_2.png) [@Superwuppie](https://community.homey.app/u/Superwuppie)\ **Post date:** [July 1, 2026, 6:48pm UTC](https://community.homey.app/t/problems-with-firmware-13-3-0-13-4-0-rc-1/156785/5 "2026-07-01T18:48:45Z")
Hi, thanks for your detailed response. I reboot it with a flow, so not the VM itself. I have had to do that again the last few days, though, because it is no longer accessible after a software reboot. ---
**Author:** ![Anoniemand](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anoniemand/32/120697_2.png) [@Anoniemand](https://community.homey.app/u/Anoniemand)\ **Post date:** [July 1, 2026, 7:08pm UTC](https://community.homey.app/t/problems-with-firmware-13-3-0-13-4-0-rc-1/156785/6 "2026-07-01T19:08:00Z")
Dit lijkt inderdaad een bug, [hier](https://community.homey.app/t/cannot-reboot-from-the-homey-app-or-webpage/156753/4) meld iemand anders het ook. Ik heb zelf Homey (ook SHS op Proxmox) nog niet bijgewerkt. Met .0 releases wacht ik altijd even 🙂 Je zult dit even bij Homey Support moeten melden. ---
**Author:** ![Justin\_de\_Knegt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/justin_de_knegt/32/114526_2.png) [@Justin\_de\_Knegt](https://community.homey.app/u/Justin_de_Knegt)\ **Post date:** [July 1, 2026, 7:15pm UTC](https://community.homey.app/t/problems-with-firmware-13-3-0-13-4-0-rc-1/156785/7 "2026-07-01T19:15:38Z")
So if I understand it correctly with the flow you reboot the device every day,(which is not working any more) But did you try to reboot it manually via the webinterface of homey and does that still work? Creating a support ticket as @Anoniemand suggested is a good idea, but I do think they will want to have event logs of what happens when the reboot is triggered. ---
**Author:** ![Superwuppie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/superwuppie/32/8007_2.png) [@Superwuppie](https://community.homey.app/u/Superwuppie)\ **Post date:** [July 1, 2026, 8:29pm UTC](https://community.homey.app/t/problems-with-firmware-13-3-0-13-4-0-rc-1/156785/8 "2026-07-01T20:29:55Z")
The same problem occurs when I reboot it manually. I see in Proxmox that the memory usage drops from about 1.5 GB to 380 MB. Only after rebooting the container in Proxmox is everything back online! ---
**Author:** ![Superwuppie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/superwuppie/32/8007_2.png) [@Superwuppie](https://community.homey.app/u/Superwuppie)\ **Post date:** [July 1, 2026, 8:33pm UTC](https://community.homey.app/t/problems-with-firmware-13-3-0-13-4-0-rc-1/156785/9 "2026-07-01T20:33:40Z")
Yes, I think I’ll do that! I saw that there’s already a new one ready! 13.4.0-rc.1 ---
**Author:** ![OH2TH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oh2th/32/111414_2.png) [@OH2TH](https://community.homey.app/u/OH2TH)\ **Post date:** [July 2, 2026, 4:11am UTC](https://community.homey.app/t/problems-with-firmware-13-3-0-13-4-0-rc-1/156785/10 "2026-07-02T04:11:02Z")
> This topic is in the English category. If you could please keep the conversation in English as much as possible, then more people will be able to participate and help you. Please translate your post into English, otherwise it will be deleted in three days to keep the thread in just one language as stated in the forum rules [Welcome to the forum!](https://community.homey.app/t/31) ---
**Author:** ![Justin\_de\_Knegt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/justin_de_knegt/32/114526_2.png) [@Justin\_de\_Knegt](https://community.homey.app/u/Justin_de_Knegt)\ **Post date:** [July 2, 2026, 7:56am UTC](https://community.homey.app/t/problems-with-firmware-13-3-0-13-4-0-rc-1/156785/11 "2026-07-02T07:56:38Z")
Than it seems to be a bug indeed and the same issue as in the linked post earlier. The person in the other post did contact support and support did requested some log files so they are investigating that when they received them. I cannot find a release note of this 13.4.0-rc.1 version, so I cannot say if this issue has been adressed, but lets hope it solves the problem, that would be a quick fix compared to all the troubleshooting 😃 So please keep us updated after you have installed this version! ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [July 2, 2026, 10:52am UTC](https://community.homey.app/t/problems-with-firmware-13-3-0-13-4-0-rc-1/156785/12 "2026-07-02T10:52:13Z")
> [@Justin\_de\_Knegt](#): > > I cannot find a release note of this 13.4.0-rc.1 version FYI - You can find Homey firmware release notes over here: > **[Homey Pro and Homey Pro mini Changelog | Homey](https://homey.app/en-nl/wiki/homey-pro-firmware-changelog/)** ---
**Author:** ![Justin\_de\_Knegt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/justin_de_knegt/32/114526_2.png) [@Justin\_de\_Knegt](https://community.homey.app/u/Justin_de_Knegt)\ **Post date:** [July 2, 2026, 11:07am UTC](https://community.homey.app/t/problems-with-firmware-13-3-0-13-4-0-rc-1/156785/13 "2026-07-02T11:07:13Z")
Thank you for the link. Only thing is that the page you linked to is not for SHS, but for the mini and pro. [SHS change log](https://homey.app/en-nl/wiki/homey-shs-changelog/) does not show this version as of yet. I’m not sure if there is any difference, but that is why I could not find it, at least not for the SHS version. ---
**Author:** ![Superwuppie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/superwuppie/32/8007_2.png) [@Superwuppie](https://community.homey.app/u/Superwuppie)\ **Post date:** [July 2, 2026, 11:46am UTC](https://community.homey.app/t/problems-with-firmware-13-3-0-13-4-0-rc-1/156785/14 "2026-07-02T11:46:05Z")
![1000308358](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/c/fca87c906d69d55a2622aecff93a1f67fa51e3d5.jpeg) ---
**Author:** ![Justin\_de\_Knegt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/justin_de_knegt/32/114526_2.png) [@Justin\_de\_Knegt](https://community.homey.app/u/Justin_de_Knegt)\ **Post date:** [July 2, 2026, 11:59am UTC](https://community.homey.app/t/problems-with-firmware-13-3-0-13-4-0-rc-1/156785/15 "2026-07-02T11:59:52Z")
Looks the same as for the mini and pro. But nothing about reboot issues.. ---
**Author:** ![Superwuppie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/superwuppie/32/8007_2.png) [@Superwuppie](https://community.homey.app/u/Superwuppie)\ **Post date:** [July 2, 2026, 12:11pm UTC](https://community.homey.app/t/problems-with-firmware-13-3-0-13-4-0-rc-1/156785/16 "2026-07-02T12:11:53Z")
No ;-(, but this update cames yesterday evening! ---
**Author:** ![Superwuppie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/superwuppie/32/8007_2.png) [@Superwuppie](https://community.homey.app/u/Superwuppie)\ **Post date:** [July 2, 2026, 4:30pm UTC](https://community.homey.app/t/problems-with-firmware-13-3-0-13-4-0-rc-1/156785/17 "2026-07-02T16:30:56Z")
I have installed the new version 13.4.0-RC.1, but as expected, the reboot problem has not yet been resolved. ---
**Author:** ![Justin\_de\_Knegt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/justin_de_knegt/32/114526_2.png) [@Justin\_de\_Knegt](https://community.homey.app/u/Justin_de_Knegt)\ **Post date:** [July 2, 2026, 5:11pm UTC](https://community.homey.app/t/problems-with-firmware-13-3-0-13-4-0-rc-1/156785/18 "2026-07-02T17:11:09Z")
Yeah, it was a long shot. I guess there are three things left you could do: 1. create a support ticket 2. checking different log files if you can find a hint what happens 3. wait for the next release an hope it solves the problem 😅 Just for the “fun of it” I tested my Homey Pro (early 2023) which is on version 13.3.0: - Manual reboot via de GUI/Webinterface: works correctly - reboot via flow (which happens every night): works correctly. Perhaps it is not a good test, but I do think the problem seems to be the combination of this version and Proxmox/Self hosted. Also, please check the comment of **[OH2TH](https://community.homey.app/u/oh2th),** it would be a shame if they have to delete this topic. ---
**Author:** ![Superwuppie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/superwuppie/32/8007_2.png) [@Superwuppie](https://community.homey.app/u/Superwuppie)\ **Post date:** [July 2, 2026, 5:42pm UTC](https://community.homey.app/t/problems-with-firmware-13-3-0-13-4-0-rc-1/156785/19 "2026-07-02T17:42:11Z")
> [@Justin\_de\_Knegt](#): > > Just for the “fun of it” I tested my Homey Pro (early 2023) which is on version 13.3.0: > > - Manual reboot via de GUI/Webinterface: works correctly > - reboot via flow (which happens every night): works correctly. > > Perhaps it is not a good test, but I do think the problem seems to be the combination of this version and Proxmox/Self hosted. > > Also, please check the comment of **[OH2TH](https://community.homey.app/u/oh2th),** it would be a shame if they have to delete this topic. It is quite possible that only the Proxmox, or actually the SHS version, has the problem. I had read his comment, which is why I continued in English. Although I do so with the translator. My English isn’t very good, and I want to come across clearly! ---
**Author:** ![Franklin\_Marlin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/franklin_marlin/32/121140_2.png) [@Franklin\_Marlin](https://community.homey.app/u/Franklin_Marlin)\ **Post date:** [July 6, 2026, 2:42pm UTC](https://community.homey.app/t/problems-with-firmware-13-3-0-13-4-0-rc-1/156785/20 "2026-07-06T14:42:25Z")
Since I have updated my Unraid Homey SHS to version 13.3.0 I have problem to acces Homey after each restart. This problem happen after a restart Unraid Homey SHS (Unraid restart after automatic backups) But also acces problem after restart in Homey app, I cannot acces Homey. The led of the Homey Bridge is red. I cannot acces Homey and devices can not be used. I can resolved this issue to restart my Unraid SHS server together with the Homey Bridge, then Homey work great again, till Homey SHS, or Homey restart, then I have to restart Server en Bridge to acces Homey again If I check in the Homey app, I don’t see the Homey Bridge in my Homeys. Is this normal? ![1000060971](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/4/84e1e856e163b23c0c4d82a9a88976e5ee5b5fda.png) [Next page](https://community.homey.app/t/problems-with-firmware-13-3-0-13-4-0-rc-1/156785.md?page=2)