# Problem with update Homey **URL:** \ **Category:** Questions & Help\ **Created:** [March 3, 2021, 9:31am UTC](https://community.homey.app/t/problem-with-update-homey/43975 "2021-03-03T09:31:31Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [March 3, 2021, 11:08am UTC](https://community.homey.app/t/problem-with-update-homey/43975/2 "2021-03-03T11:08:15Z")
That’s not a lot of information you provide. If you would like, read the linked thread and give us some more information. > [@\[Tip\] Problems with Homey?](https://community.homey.app/t/trouble-with-homey/35744): > > When u have problems with Homey and you are reaching out to the community members here on the forums it’s important to give as much info as u can. First of All: New Homey Family members! Since September 2021: Homey (Service / Premium), and the first “old” Homey is rebranded as Homey Pro (early 201x) Since Januari 2023:\* Homey Pro Early 2023 started to get shipped. And while using Homey with or without a Homey Bridge on many aspects CAN be the same as the Homey Pro, they differ in capabili… Don’t know what you mean exactly with turning off and on. There are 2 possibilities: - Restart - [PTP](https://community.homey.app/t/how-to-ptp/17304) If you didn’t tried a PTP, just do it. Also you can try to restart the app (whatever app you mean). --- _[View the full topic](https://community.homey.app/t/problem-with-update-homey/43975)._