# Problem with motion sensor Ring Doorbell 2

**URL:** <https://community.homey.app/t/problem-with-motion-sensor-ring-doorbell-2/25544>\
**Category:** Questions & Help\
**Created:** [February 6, 2020, 6:21am UTC](https://community.homey.app/t/problem-with-motion-sensor-ring-doorbell-2/25544 "2020-02-06T06:21:35Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Tottemannen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tottemannen/32/16599_2.png) [@Tottemannen](https://community.homey.app/u/Tottemannen)\
**Post date:** [February 6, 2020, 6:21am UTC](https://community.homey.app/t/problem-with-motion-sensor-ring-doorbell-2/25544/1 "2020-02-06T06:21:35Z")

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My Ring Doorbell 2 has worked fine before. But suddenly I got no motion alarms any more. I have restarted the app, deleted and install the app again, but the problem is still there. Everything works with the Ring app. Any more that have the same problem, or any solution?

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**Author:** ![danone](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danone/32/115743_2.png) [@danone](https://community.homey.app/u/danone)\
**Post date:** [February 6, 2020, 12:07pm UTC](https://community.homey.app/t/problem-with-motion-sensor-ring-doorbell-2/25544/3 "2020-02-06T12:07:12Z")

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Have you by any chance activated the two factor authentication?

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**Author:** ![Tottemannen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tottemannen/32/16599_2.png) [@Tottemannen](https://community.homey.app/u/Tottemannen)\
**Post date:** [February 6, 2020, 12:27pm UTC](https://community.homey.app/t/problem-with-motion-sensor-ring-doorbell-2/25544/4 "2020-02-06T12:27:10Z")

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I found the answer here [Ring Doorbell V2](https://community.homey.app/t/ring-doorbell-v2/7010/89)