# Problem with fibaro roller shutter 3

**URL:** <https://community.homey.app/t/problem-with-fibaro-roller-shutter-3/36708>\
**Category:** Questions & Help\
**Created:** [October 29, 2020, 7:53pm UTC](https://community.homey.app/t/problem-with-fibaro-roller-shutter-3/36708 "2020-10-29T19:53:04Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Dario\_Mazza](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dario_mazza/32/17062_2.png) [@Dario\_Mazza](https://community.homey.app/u/Dario_Mazza)\
**Post date:** [October 29, 2020, 7:53pm UTC](https://community.homey.app/t/problem-with-fibaro-roller-shutter-3/36708/1 "2020-10-29T19:53:04Z")

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hi all, i need help with a fibaro ruller shutter 3: i connected it but homey identifies it as a dimmer and the only possible command is that of light intensity. Why? Thanks for your help

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**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\
**Post date:** [October 30, 2020, 6:59am UTC](https://community.homey.app/t/problem-with-fibaro-roller-shutter-3/36708/2 "2020-10-30T06:59:04Z")

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Are you sure it is a roller shutter 3, as z-wave devices are included based on their internal ID’s which you can’t include incorrectly (even if you select a different brand’s device the correct one will be used).  
If you are really sure (try re-including) then you probably have a faulty device.

Do keep in mind (based on your other post in another topic) just because it has a slider, doesn’t mean it is a dimmer, it just means that you can specify the closed amount of your shutter.

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**Author:** ![Dario\_Mazza](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dario_mazza/32/17062_2.png) [@Dario\_Mazza](https://community.homey.app/u/Dario_Mazza)\
**Post date:** [October 30, 2020, 9:11am UTC](https://community.homey.app/t/problem-with-fibaro-roller-shutter-3/36708/3 "2020-10-30T09:11:02Z")

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yes I am absolutely sure that it is a roller shutter 3, I also checked among the parameters of the advanced settings and in the section “specific device class” there is specific type class b motor control, also I have already tried to include it twice in the zwave network of homey.  
I assumed that homey had mistaken it for a dimmer because above the slider it says light intensity.  
do you think it might be useful to try to couple it to homey by selecting shutter 2 instead of 3?  
how can i verify that the device id is correct?  
thank you for the help

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**Author:** ![Igy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/igy/32/22144_2.png) [@Igy](https://community.homey.app/u/Igy)\
**Post date:** [October 30, 2020, 9:21am UTC](https://community.homey.app/t/problem-with-fibaro-roller-shutter-3/36708/4 "2020-10-30T09:21:26Z")

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As stated above, you can include it as anything. E.g. for unsecure inclusion, there is workaround to add all devices trough walli switch. Device type will be correctly identified by Homey/Fibaro app.

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [June 7, 2025, 5:08pm UTC](https://community.homey.app/t/problem-with-fibaro-roller-shutter-3/36708/5 "2025-06-07T17:08:20Z")

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Closed on June 7, 2025, 5:08pm UTC


