# Problem with card "restart an app" SOLVED

**URL:** <https://community.homey.app/t/problem-with-card-restart-an-app-solved/111706>\
**Category:** Questions & Help\
**Created:** [June 18, 2024, 8:14pm UTC](https://community.homey.app/t/problem-with-card-restart-an-app-solved/111706 "2024-06-18T20:14:35Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![Jan\_Willem\_Visser](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_willem_visser/32/10747_2.png) [@Jan\_Willem\_Visser](https://community.homey.app/u/Jan_Willem_Visser)\
**Post date:** [June 18, 2024, 8:14pm UTC](https://community.homey.app/t/problem-with-card-restart-an-app-solved/111706/1 "2024-06-18T20:14:35Z")

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Hello all,

I have a problem with the "then"card “restard an app” i get a red error card with the text: Can not read properties of null (reading toLowerCase)

Have more poeple this issue?

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**Author:** ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)\
**Post date:** [June 19, 2024, 8:54am UTC](https://community.homey.app/t/problem-with-card-restart-an-app-solved/111706/2 "2024-06-19T08:54:19Z")

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Dit you type the app name? Show your flow.

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**Author:** ![Jan\_Willem\_Visser](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_willem_visser/32/10747_2.png) [@Jan\_Willem\_Visser](https://community.homey.app/u/Jan_Willem_Visser)\
**Post date:** [June 19, 2024, 12:54pm UTC](https://community.homey.app/t/problem-with-card-restart-an-app-solved/111706/3 "2024-06-19T12:54:04Z")

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When i search an app name i get the fault. The list with app’s is empty when i try it on the phone.

The flow is verry simple, “This flow is started” and the then part is the restard card.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [June 19, 2024, 1:00pm UTC](https://community.homey.app/t/problem-with-card-restart-an-app-solved/111706/4 "2024-06-19T13:00:59Z")

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I wonder if it’s related to the “Missing owner name” error. You should probably ask Athom.

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**Author:** ![Jan\_Willem\_Visser](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_willem_visser/32/10747_2.png) [@Jan\_Willem\_Visser](https://community.homey.app/u/Jan_Willem_Visser)\
**Post date:** [June 19, 2024, 1:06pm UTC](https://community.homey.app/t/problem-with-card-restart-an-app-solved/111706/5 "2024-06-19T13:06:09Z")

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What is the “missing owner name” error ?

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [June 19, 2024, 1:10pm UTC](https://community.homey.app/t/problem-with-card-restart-an-app-solved/111706/6 "2024-06-19T13:10:25Z")

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[https://community.homey.app/search?q=%22missing%20owner%20name%22%20order%3Alatest](https://community.homey.app/search?q=%22missing%20owner%20name%22%20order%3Alatest)

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<div class="post-metadata">

**Author:** ![Jan\_Willem\_Visser](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_willem_visser/32/10747_2.png) [@Jan\_Willem\_Visser](https://community.homey.app/u/Jan_Willem_Visser)\
**Post date:** [July 23, 2024, 8:43am UTC](https://community.homey.app/t/problem-with-card-restart-an-app-solved/111706/7 "2024-07-23T08:43:42Z")

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Just updated to FW12.0.0 but unfortunately still the same problem, cannot restart apps with the mentioned DAN card.

But another email was sent to Athom.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [July 23, 2024, 10:39am UTC](https://community.homey.app/t/problem-with-card-restart-an-app-solved/111706/8 "2024-07-23T10:39:14Z")

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Not sure if emails get processed  
Browsing to [https://homey.app/support](https://homey.app/support) is the way to go

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<div class="post-metadata">

**Author:** ![Jan\_Willem\_Visser](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_willem_visser/32/10747_2.png) [@Jan\_Willem\_Visser](https://community.homey.app/u/Jan_Willem_Visser)\
**Post date:** [July 23, 2024, 2:48pm UTC](https://community.homey.app/t/problem-with-card-restart-an-app-solved/111706/9 "2024-07-23T14:48:23Z")

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I did it through support.

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<div class="post-metadata">

**Author:** ![Jan\_Willem\_Visser](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_willem_visser/32/10747_2.png) [@Jan\_Willem\_Visser](https://community.homey.app/u/Jan_Willem_Visser)\
**Post date:** [August 1, 2024, 2:05pm UTC](https://community.homey.app/t/problem-with-card-restart-an-app-solved/111706/10 "2024-08-01T14:05:36Z")

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Problem has been resolved with help from support. It turned out that I still had the LEDring collection app on Homey. After uninstalling this app, everything works properly again