# Problem with 46elks integration - API credentials accepted by 46elks but not by Homey **URL:** \ **Category:** Questions & Help\ **Created:** [November 9, 2026, 7:32am UTC](https://community.homey.app/t/problem-with-46elks-integration-api-credentials-accepted-by-46elks-but-not-by-homey/161979 "2026-11-09T07:32:42Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Eirik\_Hansen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eirik_hansen/32/114058_2.png) [@Eirik\_Hansen](https://community.homey.app/u/Eirik_Hansen)\ **Post date:** [November 9, 2026, 7:32am UTC](https://community.homey.app/t/problem-with-46elks-integration-api-credentials-accepted-by-46elks-but-not-by-homey/161979/1 "2026-11-09T07:32:42Z")
Hi, I’m having trouble connecting the 46elks SMS provider in Homey. ### My setup - Homey Pro - 46elks account with active balance (€12.50) - SMS sending and receiving works from the 46elks web dashboard - I am using the API username (starting with `u...`) - I am using the API password shown in the 46elks dashboard (not my regular login password) ### What happens When I configure the 46elks provider in Homey and try to save/test the configuration, authentication fails. ### What I have already verified - Correct API username - Correct API password - Active 46elks account - Positive account balance - Number can both send and receive SMS through the 46elks website ### Feedback from 46elks support 46elks support says: - Basic Authentication should be sufficient - No special headers are required - Other customers are successfully using the Homey 46elks integration - They recommend testing the API directly outside Homey to determine whether the issue is in the integration or elsewhere ### Questions 1. Is the 46elks integration still working for other users? 2. What should be entered in the **“From”** field? 3. Has anyone experienced authentication problems recently? 4. Is there any logging available that shows the actual API response returned by 46elks? Any help would be greatly appreciated. Thanks! ![Feilmelding_46Elks](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/0/20f3ae9c6174e40301baede93925ea75faf7a9d7.png) ---
**Author:** ![OH2TH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oh2th/32/111414_2.png) [@OH2TH](https://community.homey.app/u/OH2TH)\ **Post date:** [November 9, 2026, 5:27pm UTC](https://community.homey.app/t/problem-with-46elks-integration-api-credentials-accepted-by-46elks-but-not-by-homey/161979/2 "2026-11-09T17:27:31Z")
Split this topic on November 9, 2026, 5:27pm UTC 3 posts were merged into an existing topic: [[APP][Pro] Send SMS via 90+ providers!](https://community.homey.app/t/app-pro-send-sms-via-90-providers/3025) ---
**Author:** ![OH2TH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oh2th/32/111414_2.png) [@OH2TH](https://community.homey.app/u/OH2TH)\ **Post date:** [November 9, 2026, 5:27pm UTC](https://community.homey.app/t/problem-with-46elks-integration-api-credentials-accepted-by-46elks-but-not-by-homey/161979/3 "2026-11-09T17:27:31Z")
Closed on November 9, 2026, 5:27pm UTC